不是英语电话用语

1、接电话。

用法：接通电话，礼貌的说声：你好，哪位？

例句：

（1）Hello. This is Dabai.

你好，我是大白

（2）Hello. Dabai Speaking.

您好，正在通话的是大白。

2、你是哪位？

用法：接到陌生人电话时，不知道对方是谁，用于询问：

例句：

（1）Who is that?

（2）May I ask who is calling?

3、介绍自己。

用法：打电话给对方，用于回答对方询问。

例句：

（1）I am Dabai, from Beijing.

我是来自北京的大白。

（2）Can I speak to Jerry, please?

我可以和Jerry通话吗？

4、我就是。

用法：有人打电话说要找某人， 接电话的人正是要找的人。

例句：

（1）This is her/him.

我就是。

（2）Speaking.

我是。

5、稍等。

用法：有人打电话说要找某人，不是要找的人需要转接，这种情况一般出现在外企公司比较多，尤其是前台。

例句：

Hang on (a second).

稍等一下（我让他接电话）。

如何用英语打电话?这对于许多童鞋来说确实是一个很头疼的问题。在肢体语言无法发挥作用的时候，如何用英语准确的表达自己的意思?下面必克英语就给大家介绍一些常用的英语电话用语，看看我们是如何用英语打电话? 相信大家看完后你就可以放心的给老外打电话了.

(一)、 中国人与英美人打电话有很大差异。用英语打电话要掌握以下几点：

1. 打电话人接通电话后可说：Hello ! 接着说：This is sb.speaking./Could(May)I speak to sb.?/Is sb.in? 但不能问：Whoare you?接电话人可说：Hello!Good morning/afternoon/ evening.紧接着 将自己的电话号码或姓名告诉对方。如：(This is ) 3531968./This is Jim speaking.

2. 问对方是谁， 不说：Who are you ? 而应说：Who's thatspeaking(calling)?/May I have y our name? /Is that sb. (speaking)?

打电话者若要拜托接电话人转告要找的人某事时， 可问：Couldyou take a message for me?/Please tell him (her)that(sth.)……./Tell him(her)I called./Will you please tell him (her)to c all me back later?

3.若对方打错电话，接电话者可说：Sorry,you've dialed

the wrong number. 打电话人发现拔错号码， 应说：Sorry,I'vedialed the wrong number.

4.代人接电话，最好说：What name shall I give?/Who shall Isay is calling? 若要离开去叫人， 须跟对方说：Hold the line,please.I'll get him/her to phone.(别挂断，我就去找他(她)听电话。 )或Hold on for a moment.(请等一会儿。)反之， 若电话要找的人在身边，代接电话的人可说：It's for you.或For you. (你的电话。)

5. 如果打电话要找的人不在， 代接电话的人可说：Sorry,he/she isn't in.或I'm afraid he/she is o ut.(他/她不在。)如果问对方是否要留话，说：May I take a message for you? /Can Itake a messag e?/Would you like to leave a message?

6.若电话的线路忙或有问题，可说：The line is busy. (占线。)The line is dead.(断线。)

(二)、电话对答

情况 (一) 打电话的人找的是你自己

对方：Is David there? David 在吗?

你可以回答：Speaking. 我就是。

This is he. 我就是。 (注: 女的用 "This is she.")

You're speaking/talking to him. 你正在跟他说话。

(注: 女的用 "You're speaking/talking to her.")

This is David. 我就是 David。

That's me. 我就是。

情况 (二) 打电话的人要找的人不在, 问对方是否要留言

对方：Can I talk to David? 我可以跟David讲话吗?

你可以回答：

He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?

He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?

情况 (三) 打电话的人要找的人不在

对方：May I speak to Mr. Liu? 请问 Gates 先生在吗?

你可以回答： He's not here right now. 他现在不在这里。

He's out. 他出去了。

He's in a meeting right now. 他现在正在开会。

You've just missed him. 你刚好错过他了。

He's just stepped out. 他刚好出去了。

情况 (四) 如果对方要求和(打电话的人)刚刚已经通过话的人再讲话

对方：Can you put David back on? I forgot to tell him something.你能否请David再来听电话呢? 我忘了跟他讲一件事。

你可以回答：Sure. I'll go get him. 当然! 我这就去叫他

情况 (五) 如果你打电话，电话没人接(或录音机)，你可以说：

Is he there? 他在吗?

No one is there. 没人在。

Nobody answered. 没人接。

No. I got the answering machine. 没有! 是录音机。

情况 (六) 电话打不通，你可以说：

Did it go through? (电话)打通了吗?

The line was busy. 电话忙线。

I got the busy signals.. 电话忙线。

情况 (七) 接受对方留言时听不清楚, 希望对方重复

对方：When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我?

你可以回答：

Can you repeat again, please? 能不能请你再重复一次?

(Say) Again, please? 再说一次好吗?

Pardon? 抱歉。(请再说一次)

Come again, please? 再说一次好吗?

I'm sorry? 抱歉。(请再说一次)

情况 (八) 对方希望留话, 怕听错了, 不想接受对方的留言

对方：May I leave a message? 我能否留个话?

你可以回答：

You know what? My English is not that great, and I don't want to miss anything. Would you mind calling back later? I'm sorry. 你知道吗? 我的英文不是非常好, 我不想听错话。你介意稍后再打来吗? 我很抱歉。

If you don't mind, could you please call back and leave a message on the answering machine? My English is not very good. 如果你不介意的话, 能否请你再打一次, 然后在录音机上留言? 我的英文不是很好。

情况 (九) 打电话的人要找的人是别人, 请对方稍等

对方：Is David there? David在吗?

你可以回答：

Yes, he is. One moment, please. 他在。请稍等。

Hold, please. 请稍等。

Hold on, please. 请稍等。

Let me see if he's here. Hang on. O.K.? 我看看他在不在。等一下, 好吗?

情况 (十) 对方打错电话

对方：Can I speak to Jasmine Deng? 我可以和Jasmine Deng说话吗?

你可以回答：

Jasmine Deng? I'm sorry, but there's nobody here by this name. Jasmine Deng? 抱歉, 这里没这个人。

I'm sorry. I'm afraid you've got the wrong number. 抱歉, 恐怕你打错电话。

What number did you dial? 你打几号?

情况 (十一) 打电话的人问他要找的人何时回来

对方：Do you know when he will be back? 你知道他什么时候会回来吗?

你可以回答：

I'm sorry. I don't know. 抱歉, 我不知道。

I have no idea. 我不知道。

He should be back in 20 minutes. 他应该二十分钟内会回来。

情况 (十二) 打电话的人问他要找的人在哪里

对方：Do you have any idea where he is? 你知道他在哪里吗?

你可以回答：

Sorry. I don't know. 抱歉, 我不知道。

He's at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码?

情况 (十三) 打电话的人要找的人不在, 愿意接受对方的留言

对方：Can I leave a message? 我可以留个话吗?

你可以回答：

Yes. Go ahead, please. 可以, 请继续。

Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。

Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。

情况 (十四) (因自己忙等原因)请别人去接电话，你可以说：

Jasmine, can you answer the phone? I'm busy.

Jasmine, 你能不能去接电话? 我在忙。

Can you get it, Jasmine? My hands are tied.

Jasmine, 你能不能去接电话? 我现在不能接。

情况 (十五) 如果你接到无人电话(就是打来了却不说话的那种)

某人问：Who called? 谁打来的?

你可以回答：No one. He hung up on me. 没人。他把电话挂了。

Wrong number, I guess. He hung up without saying a word. 打错了, 我想。他一句话也没说就把电话挂了。

电话留言

Hi! This is David. I can't come to the phone at this time. Please leave a message and I'll call you back as soon as possible

嗨!我是David。我现不能接电话。请你留言。我会尽快回你的电话。

(三)

一、预约火车票

1. i’d like to reserve a seat at twelve to london. 我想要预定一个座位，十二点开往伦敦的火车。

2. i’d like to book two tickets from paris to london. 我要预定两张从巴黎到伦敦的票。

二、预约旅馆

1. do you have a single room available tomorrow night? 明晚还有单人间吗?

2. i’d like to make a reservation for a single room. 我想要预定一间单人间。

3. i prefer a room with an ocean view. 我想要一间可以看到海景的房间。

4. how about the room charge? 房间的费用是多少呢?

5. what’s the price of a double room? 双人间的价钱是多少?

6. does that include service charge and tax? 包含服务费和税吗?

7. do you accept visa? 你们能接受visa信用卡吗?

三、叫醒服务

1. would you wake me up at six?

六点钟能叫我起床吗?

2. this is room 213. could you give me a wake-up call at six tomorrow morning?

这里是213房。明天早晨六点能请你叫我起床吗?

3. i’d like a wake up call at seven tomorrow morning.

明天早晨七点请叫我起床。

四、房间设备有问题

1. there is no water. 没有水。

2. the toilit doesn’t flush properly. 马桶冲不下去了。

3. we need one more towel. 我们需要多加一条毛巾。

4. the tv doesn’t work. 电视机不能看。

表示……坏了，可以用：something is wrong with~ 或 ~ be not working. g

(四)、到异国品尝美食可说是旅游的乐趣之一，然而，若是语言不通，大概就很难品尝餐厅最受好评的菜色了。因此，学会基本点餐说法，适当的询问服务生，并表达自己喜好，包管可以让自己吃得道地又满足。

1)请给我菜单。 may i have a menu,please?

2)是否有中文菜单?

do you have a menu in chinese?

3)在用晚餐前想喝些什么吗?

would you like something to drink before dinner?

4)餐厅有些什么餐前酒?

what kind of drinks do you have for an aperitif?

5)可否让我看看酒单?

may i see the wine list?

6)我可以点杯酒吗? may i order a glass of wine?

7)餐厅有那几类酒?

what kind of wine do you have?

8)我想点当地出产的酒。

i'd like to have some local wine.

9)我想要喝法国红酒。

i'd like to have frence red wine.

10)是否可建议一些不错的酒?

could you recommend some good wine?

11)我可以点餐了吗?

may i order,please?

12)餐厅最特别的菜式是什么?

what is the specialty of the house?

13)餐厅有今日特餐吗?

do you have today's special?

14)我可以点与那份相同的餐吗?

can i have the same dish as that?

15)我想要一份开胃菜与排餐(鱼餐)。

i'd like appetizers and meat(fish) dish.

16)我正在节食中。

i'm on a diet.

17)我必须避免含油脂(盐份/糖份)的食物。

i have to avoid food containing fat(salt/suger).

18)餐厅是否供应素食餐巢?

do you have vegetarian dishs?

19)你的牛排要如何烹调?

how do you like your steak?

20)全熟(五分熟/全生)。

well done (medium/rare),please.

英语是国际经济、技术、信息等交流中应用最广泛的语言，也是我国基础教育中最主要的外语课程。我精心收集了关于常见的英文电话用语，供大家欣赏学习!

情况 (一) 打电话的人找的是你自己

打电话来的人

你 (接电话的人)

Is Daisy there? (Daisy 在吗?) Speaking. 我就是.

This is she. 我就是. (注: 男的用 "This is he.")

You're speaking/talking to her. 你正在跟她说话. (注: 男的用 "You're speaking/talking to him.")

This is Daisy. 我就是 Daisy.

That's me. 我就是.

情况 (二) 打电话的人要找的人不在

打电话来的人

你 (接电话的人)

May I speak to Mr. Gates? (请问 Gates 先生在吗?)

He's not here right now. 他现在不在这里.

He's out. 他出去了.

He's in a meeting right now. 他现在正在开会.

You've just missed him. 你刚好错过他了.

He's just stepped out. 他刚好出去了.

情况 (三) 打电话的人要找的人不在, 问对方是否要留言

打电话来的人

你 (接电话的人)

Can I talk to Mark? (我可以跟 Mark 讲话吗?)

He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?

He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?

情况 (四) 打电话的人问他要找的人何时回来

打电话来的人

你 (接电话的人)

Do you know when he will be back? 你知道他什么时候会回来吗?

I'm sorry. I don't know. 抱歉, 我不知道.

I have no idea. 我不知道.

He should be back in 20 minutes. 他应该二十分钟内会回来.

情况 (五) 打电话的人问他要找的人在哪里

打电话来的人

你 (接电话的人)

Do you have any idea where he is? 你知道他在哪里吗?

Sorry. I don't know. 抱歉, 我不知道.

He's at work right now. Do you want his phone number?

他现在在上班.你要不要他的电话号码?

情况 (六) 打电话的人要找的人不在, 愿意接受对方的留言

打电话来的人

你 (接电话的人)

Can I leave a message? 我可以留个话?

Yes. Go ahead, please. 可以, 请继续.

Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔.

Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down.

当然, 如果你可以等我一下下, 让我找张纸写下来.

Hello. Is there Susan speaking?喂，是苏珊吗?

Who?谁啊?

Tian Yuan.田园。

You must have the wrong number.你一定打错电话了。

Oh, I'm sorry.噢，对不起。

Is Li Ying in?李英在家吗?

Wrong number.打错电话了。

Isn't this the Nanjing University?请问是南京大学吗?

No. It's not.不是。

Oh. I'm sorry.噢，对不起。

May I please speak to Ling Ling?我可以和玲玲讲话吗?

There is no one here by that name.这里没有玲玲这个人。

Is this five-two-one double eight six-four?这里是521-8864吗?

No. This is five-two-one double eight three-five.不，这里是521-8835。

Oh. I'm sorry.噢，对不起。

That's all right.没关系。

Are you sure you are dialing the right number?你确定你打的号码是对的吗?

What number are you trying to dial?你要的电话是什么号码?

No one lives here by that name.这里没有人叫那个名字。

I'm sorry. I dialed the wrong number.对不起，我打错电话了。

May I speak to the head of the household?我可以请户主听电话吗?

May I ask who's calling?请问你是谁?

I am calling on behalf of the Private Teacher Company.我代表家教公司给您打电话。

This is Susan with Jiaotong University student. May I have your name, sir?我是交通大学的在校生苏珊，请问您贵姓?

My name is Li.我姓李。

Excuse me, Mr. Li. Do you have children, Mr. Li?打搅了，李先生。您有孩子吗?

Yes.有。

Great. I believe you must care for his educations.太好了。我相信你肯定很关心他的教育吧。

You probably heard about it. We have private teachers in our holiday.或许你已经听说过。我们交大的学生在假期间做家教。

We will help your children in learning lessons in their free time.我们可以帮助您的孩子在他们空闲时学习功课。

We are running a special offer on this holiday.我们在这个假期有个特价优惠。

You might want to know more about it.我想你肯定想多了解点吧。

May I ask who I am talking to?请问你是谁?

I am a representative of Politics Association.我是政治协会的代表。

I am calling for the A company.我是代表A公司打电话来的。

This is Wang with China Bank.我是中国银行的王先生。

Maybe you read our ads in the newspaper.也许你在报纸上看过我们的广告。

Maybe you saw our commercials on TV.也许你在电视上看过我们的广告。

Let me give you more detail.让我来详细说明。

I would like to tell you more about it.我很乐意向你说得更详细一点。

Mr. Lu, we are very pleased to be able to offer this product to you.陆先生，我们很高兴能提供这个产品给您。

Would you please repeat your offer again?能否再说一遍您的优惠?

Oh. Your offer sounds interesting.哦，您所给的优惠听起来蛮吸引人的。

Yes. This product will save you a lot of money and time.是的。这个产品可为你节省很多的钱和时间。

And plus, if you are not completely satisfied, you can return it to us.并且，如果您不是百分百的满意，你可以将产品退还给我们。

So, it's virtually risk-free for you.所以，事实上对您而言，是完全没有风险的。

Hello. This is a representative of Zhongyou Department Store.喂，您好。我是中友百货的。

Sir, everything now is offered with a great discount.先生，所有的东西都在打很大的折扣。

I am sure you would like to know more about it.我相信您一定想知道详情。

I am sorry. I am not free right now.对不起，我现在很忙。

Sir, this offer will expire this week.先生，这次特价这个礼拜就结束了。

This is the last chance you can get up to 60 percent discount.这是您可以得到6折的最后机会。

Yeah, and I have to finish this report by four.是，我在四点之前得完成这个报告。

Hello, I wish to speak to Xiao Fu.喂，我想和小付通话。

This is Xiao Fu speaking.我就是。

Oh, how do you do, Xiao Fu. This is Mary.哦，你好，小付。我是Mary。

Mary, I'm glad you called me.Mary，很高兴你给我打电话。`

I'm calling to ask you some questions about Susan.我打电话是想问一些关于苏珊的事。

Sure. Oh, sorry, Mary, I'd better go now.可以。哦，抱歉，Mary，我要挂电话了。

Is the boss coming by?是老板过来了吗?

OK. I'll let you get back to your work.好，你过去工作吧。

Hello！ 你好，喂 This is……说出自己是谁Is this ……是你打电话的时候问对方是谁May I speak to…… 我要找谁谁谁I'd like to speak to……,please 同上I hope I'm not disturbing you.我希望我没打扰你（敬语）I'm calling you back.我会再打给你。（i will call you back）大概这些就很常用啦

（1）你找别人用May I speak to...（2） 我是... 用This is... （3）问你是谁？用Who is that？（4）问你是... 用Is that... ？