Dear Sirs,I appreciate for your timely delivery to my order, which is an Iphone5 mobile phone that has been ordered in March 15th with the price of 599$. But I regret to tell you that something wrong had been found when I opend that box. Then, we found an new iphone5 with a smashed screen glass . We now ask for an compensation for my loss, and hopefully some effective measures could be taken to avoid terrible delivery service like this.I'm looking forward to receiving your prompt compensational reply