外贸收到英文

邮件标题写: Received Double Payment (收到重复付款) 邮件内容如下： Dear XXX (对方公司联系人的名字), We received payment USDxxx on Jul.26 from your company. But we found out USDxxx of Invoice No.001 had already been paid on Jun.09. Would you please kindly check it out and inform us how should we deal with it? Thank you very much in advance. XXX----------------------在外企工作，是常用的工作式邮件内容，希望可以帮到你

We've received the attached order with thanks. I would like to know if you have any designated shipping agent to take care of our large amount of goods this time. If so, I will confirm with the forwarder about the estimated date of departure and let you know. Our shipping will be FOB in Shanghai with the unit price at HKD1. Thanks!

1. 收到P/O 1.Rreceive PO.2. 给采购部，根据PO的要求寻找供应商，确定合适的供应商，采购部下采购合同给供应商，并确定交货时间 2-3天2.Send to purchase Dep. Search supplier according to PO requested. Fix right supplier, and purchase Dep. will place order to supplier, and fix the delivery date to be 2-3days.3. 安排预付款给供应商，催促安排生产订单。3. Arrange advance payment to the supplier, Press supplier arrange order production. 4. 在交货期前5天左右出订舱单（shipping order）给海运货代，确定船期。（备注，预计到荷兰港口船期为50天左右）4. Send shipping order to sea shipment forwarder before about 5 days before the delivery date and fix the shipment date.(Note: the shipment schedule to the Dutch seaport is about 50 days).5. 在收到货代进仓通知后，通知供应商安排国内物流进仓。（早于船期2-3天） 同时制作相关国内报关单据，提供给海运货代。5. After received the forwarder’s warehouse notice, advise supplier to arrange delivery.6. 收到货代的提单确认件，核对信息无误后签字回传，通知国外采购商，催促货代出正本提单。6. After received the forwarder’s B/L confirmation, check information again, sign and send back. And notice the foreign buyer that products had been loaded on board, and hurry up original B/L.7. 收到正本提单后，通知荷兰付余款，并且制作进口清关单据。7. After received original B/L, notice the Dutch party to pay the rest balance, and make import documents for custom clearance.8. 收到货款后，邮寄整套清关单据给荷兰。8. After received rest balance, send the set of documents to Dutch party by courier. 9. 货物离港后，四十五天左右通知荷兰注意查收货物。9. After the ship set out, advise Dutch party watch for cargo. 10.货物到达荷兰港口通知相关人员进仓。10. When cargo arrived at the Dutch seaport, notify the relevant persons prepare to pick up.如供应商不能按时交货：与供应商重新确定交货时间，并且通知荷兰，修改Del.dateIf the supplier is fail to delivery on time, fix other time again and advise Dutch customer, revise Del.date. 如遇订舱困难：与货代协商，寻找其他船公司订舱。In case of difficulties in booking, consult with forwarder, and look for other logistic company.如不能按时进仓：修改订舱日期，重新订舱。If cargos can not be delivered on time: Modify booking date, re-booking.

Attachment orders has been received, thank you!!!! Because the more goods, does your company have a designated agent, if there are I'll confirm the shipment and forwarding after a probably tell you the time, modes of transportation: FOB Shanghai and the Hong Kong unit price for 1 yuan/only!!!! Thank you!

未付款订单Dear $buyer,We have got your order of XXXXXX。But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！Best Regards$myname译文：我们已收到你的订单，但订单似乎未付款。如果在价格和尺寸上有什么能帮助的，请随时与我联系。当付款完成，我将立即备货并发货。谢谢！提示：请根据您产品自身特点对描述内容进行修改。02已付款订单Dear $buyer,Your payment for item XXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards$myname译文：您的订单编号为XXXXXX的款项已收到，我们将在承诺的XXX天内发货，发货后，我们将通知你货运单号。如果您有任何问题请随时联系我。谢谢！提示：请填上您的订单号和发货天数。03发货后Dear $buyer,The item XXXXXX you ordered has already been?shipped out and the tracking number is XXXXXX. The shipping status is as follows: XXXXXX. You will get it soon. Thanks for your support!Best Regards$myname译文：订单号为XXXXXX的货物已经发货，发货单号是XXXXXX，运输方式是XXXXXX，订单状态是XXXXXX。您将会很快收到货物，感谢您的支持和理解。提示：请填写订单号、发货单号、运输方式和发货日期。04询问是否收到货Dear $buyer,According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on DHgate.com. If not, please let me know. Thanks！Best Regards$myname译文：EMS网站显示您已收到货物。如果您已收到货物请到敦煌网确认，如果有问题请告知我。谢谢！提示：可根据您货物的实际情况进行更改。05客户投诉产品质量有问题Dear $buyer,I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition?before shipping it out, I suppose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us. Thanks for your understanding.Best Regards$myname译文：很抱歉听到发给您的货物有残损，我在发货时再三确定了包装没有问题才给您发货的。残损可能发生在运输过程中，但我仍旧因为带给您的不便深表歉意。当您下次从我这购买时，我将会给您更多的折扣。感谢您的谅解。提示：请根据投诉的实际情况进行更改。06订单完成Dear $buyer,I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business with you in future.Thanks！$myname译文：我很高兴地看到您已收到货，感谢您的支持。希望您满意，并期待着在将来与您做更多的生意。07提醒买家给自己留评价Dear $buyer,Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can help with, don't hesitate to tell me.Best Regards$myname译文：感谢您继续支持我们，我们正在改善我们的服务，质量，采购等。如果您可以给我们一个积极的反馈，我们会非常感激，因为这对我们来说是一个很大的鼓励。如果有什么我可以帮助，不要犹豫请告诉我。08货物断货Dear $buyer,We are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again. I would like to recommend some other items of similar styles. Hope you like them too. You can click on the following link to check them out XXXXXX.If there’s anything I can help with, please feel free to contact us. Thanks！Best Regards$myname译文：真是对不起，您订购的产品目前缺货，我会与工厂联系什么时候能补上，并将随时告知你。以下链接提供的产品也很不错XXXXXX，您可以看看。有什么我可以帮忙的，请随时与我们联系。谢谢！提示：请在横线处添加同类产品的链接。09折扣Dear $buyer,Thanks for your message. Well, if you buy both of the XXXXXX items, we can offer you a XXXXXX% discount. Once we confirm your payment, we will ship out the items for you in time. Please feel free to contact us if you have any further questions.Thanks & Best regards!$myname译文：感谢您给我信息。目前我们正在进行促销，如果你购买了XXXXXX个产品，我们可以为您提供XXXXXX %的折扣。一旦我们确认您的付款，我们将及时发货。如果您有任何进一步的问题，请随时与我们联系。谢谢！提示：请添写希望买家购买的件数和您所能提供的折扣。10买家议价Dear $buyer,Thank you for taking interests in our item. I’m afraid we can’t offer you that low price you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX % discount if you purchase more than XXXXpieces in one order. If you have any further questions, please let me know. Thanks!$myname译文：感谢您对我们产品的兴趣，但很抱歉我们不能给您更低的议价。事实上，我们的上市价格是经过精心计算的且合理的，它已经让我的利润有限。但如果您一个订单购买超过XXXX件，我们将给你XXX %的折扣。有任何问题请联系我。谢谢！提示：请添加希望买家购买的件数和您所能提供的折扣。11大量订单询价Dear $buyer,Thanks for your inquiry. We cherish this chance to do business with you very much. The order of a single sample product costs $ XXXX USD with shipping fees included. If you order XXX pieces in one order, we can offer you the bulk price of XXXXUSD/piece with free shipping. I look forward to your reply. Regards！$myname译文：感谢您的询问，我们很诚挚的希望跟您做生意。一个样品的运费需要XXXX美元，如果您一个订单订XXX件产品，我们可以为您提供批量价格XXXX美元/件。期待着您的答复。谢谢。提示：请填写你产品的价格，购买件数和优惠价格。12买家要求免运费Dear $buyer,Sorry, free shipping is not available for orders sent to XXXXXX. But we can give you a XXX% discount of the shipping cost.$myname译文：很抱歉，到XXXXXX不能免运费的，但是我们可以在运费上给你XXX %的折扣。提示：请填写地区和运费折扣。13未付款订单改完价格再次催款Dear $buyer,We’ve reset the price for you. We have given you a XXX % discount on the original shipping price. Since the price we offer is lower than the market price and as you know the shipping cost is really high, our profit margin for this product is very limited. Hope you are happy with it and you are welcome to contact me if there’s anything else I can help with.Best regards!$myname译文：我们已经为您重置价格并给您原运价XXX％的折扣。如你所知，运输成本非常高，而我们提供的价格比市场价格低，我们从这个产品中赚取不了多少利润。希望您满意，并随时与我联系。提示：请填写运费折扣。14买家对于你的产品表示怀疑Dear $buyer,I am very glad to receive your message. Although I haven’t got a high score on DHgate, I’ve been doing business on eBay for many years and I am quite confident about my products. Besides, since DHgate offers Buyer Protection service which means the payment won't be released to us until you are satisfied with the product and agree to release the money. We sincerely look forward to establishing long business relationship with you. Regards$myname译文：我很高兴收到你的邮件。虽然我在DHgate没有多少评价，但我一直在Ebay做业务多年，我对我的产品很有信心。此外DHgate提供第三方担保支付服务，这意味着付款将不会发放给卖方，直到您对产品质量和交易非常满意。希望能够与您长期合作，谢谢。15发货几天后买家没收到货Dear $buyer,We sent the package out on XXXXXX, and we have contacted the shipping company and addressed the problem. We have got back the original package and resent it by UPS. The new tracking number is XXXXXX. I apologize for the inconveniences and hopefully you can receive the items soon. If you have any problems, don’t hesitate to tell me.$myname译文：我们已经在XXX月XXX号发送包裹，根据您的反馈，我们已经联系货运公司并确认问题。我们将找回原来的包裹并重新寄送,新的货运单号是XXXXXX,使用的是UPS。我对此感到十分抱歉，希望您能尽快收到。有任何疑问，请告诉我。提示：请填写发货日期和货运单号。16向买家推荐新品Dear $buyer,As Christmas/New year/…… is coming, we found XXXXXX has a large potential market. Many customers are buying them for resale on eBay or in their retail stores because of its high profit margin. We have a large stock of XXXXXX. Please click the following link to check them out XXXXXX. If you order more than 10 pieces in one order, you can enjoy a wholesale price of XXX. Thanks.Regards$myname译文：随着圣诞节/新年/……的来临，我们发现XXXXXX产品拥有一个大型潜在市场。我们有大量的畅销的XXXXXX产品。请单击下面链接XXXXXX查看它们。如果你一个订单购买XXX件我们可以给批发价格。感谢您的惠顾。提示：请填写产品名称、产品链接地址和购买件数。17收到好评后Dear $buyer,Thank you for your positive comment. Your encouragement will keep us moving forward.We sincerely hope that we’ll have more chances to serve you.$myname译文：感谢您的积极评价。您的鼓励是我们前进的动力，我们真诚地希望能有更多的机会为您服务。

Thank you very much for your enclosed order. Do you have an appointed shipping agent to handle the big volume in this order? If positive, I will check with my cargo agent for an ETD for your reference. We trade by FOB Shanghai with unit price at HKD 1. We are looking forward to your further information.

2楼的还可以

We are very pleased to receive your purchase order by email. The requested delivery time is on March. Please provide us information as followed:1. The fomal purchase order of your company;2. We recommand that the quantities of 3000 pieces should be changed to 3100 in order to make a full container-load. 3. Down payment: 30%谢谢！

The duplicate paymentHello, in July 26th we received the payment USD xxx. We found that the Invoice No. 001 payment usdxxx, your company has been paid in June 9th. Hope your check and tell us how to deal with.

Glad to receive ur letter.(不要说感谢你的订单，这是双方互利的，没必要低声下气.)The delivery time will be in March.(最好是说3月中旬以前，或者3月底之前，太笼统.)In order to decrease shipping freight, how about 3100 pieces in one FCL?(站在客户角度考虑，不要让人家感觉你想多卖点)Pls send us official Purshase Order, and prepare the 30% prepayment. Thx & best rgs