英语关于餐厅上菜慢的短篇道歉信作文：
Dear customers,
I'm the general manager of the hotel. I'm sorry to hear that you are not satisfied with us.
First of all, thank you for coming to our hotel.
You are a friendly and polite customer. Second, I want to apologize for our poor service.
You went to our hotel a few days ago.
When you got there, our attendant didn't help you with your luggage quickly. You have complained many times.
As soon as I know about it, I am very angry. Now I'm happy to tell you that something has been done.
The waiters on duty that day have been criticized and they have made a promise
Not from now on. So I hope you can forgive us and come to our hotel once again.
As we know, the customer is God. If you have any questions or suggestions, please call us
whenever and wherever possible.
Thank you again.
尊敬的客户：
我是酒店的总经理。听说你对我们不满意，我很难过。
首先，谢谢你来我们酒店。
你是一个友好而有礼貌的顾客。第二，我想为我们糟糕的服务道歉。
你几天前去过我们酒店。
你到那儿时，我们的服务员没有帮你很快拿行李。你已经抱怨过很多次了。
我一知道这事就很生气。现在我很高兴地告诉你，已经做了一些事情。
那天值班的服务员受到了批评，他们做出了承诺
从现在开始不行。所以我希望你能原谅我们，再次来我们酒店。
我们知道，顾客就是上帝。如果您有任何问题或建议，请致电我们
无论何时何地。
再次感谢你。
重点词汇：
general manager： 总领队，总干事；总经理。
satisfied with： 满足于。
First of all： 第一;首先。
apologize for： 为…道歉，替…道歉。
many times ：多次，常常 ; 累累。
As soon as ：立刻 ; 一…就…。
know about ：知道；了解。
from now on ：从现在开始。
以上内容参考 百度百科-翻译
janelin1002
