范文:Hello, first of all, I'm sorry to you. It's really my negligence. Everything is my fault. Please forgive my mistake. I hope this matter will not affect your happy mood.
建议邮件内容:Dear Madam/Sir (根据男女而定):I just noticed that [I had misspelt your name] (如果你把名字拼错了的话) / [I had mistaken your name with some one else's] (如果你吧客人的名字和别人的搞混了话)in my previous email. It was a pure accident and I meant no disrespect at all. I apologize for my error and I am very sorry for any inconvenience.Regards,(填上你的名字)