商务英语表达

商务英语常用口语一、Lost Luggage遗失行李

Passenger : Is this all the luggage from this flight?

这就是这次航班的所有行李了吗?

Airline agent: Yes.

是的。

Passenger : I can’t find my luggage.

我的行李不见了。

Airline agent: It looks like your luggage is lost.

看来你的行李丢了。

Passenger : I need my suitcase. I have a business meeting today and my

suit is in it.

我需要找回我的行李箱，我今天有个商务会谈，我的西装在里面。

Airline agent: I’m very sorry. If we locate it, we will sent it to you

right away.

非常抱歉。如果我们找到你的行李箱的话会马上寄给你的。

口语总结：

这一个对话纯粹就为了对话而对话没有实质性内容跟意义，大家就了解一下东西丢了该怎么跟工作人员说就行了。就这里面有个词很好，可以注意一下locate：找出、找到，很传神的一个词，比find高级好多。

商务英语常用口语二、Talking to Hotel Staff“责备”酒店职员

Hotel customer: I’m not happy with my room.

我对我的这个房间不满意。

Hotel clerk: May I ask what is wrong?

怎么了嘛?

Hotel customer: I asked for a room with a view. This room has no view.

我要的是观景房，而你给我的这间不是观景房。

Hotel clerk: I’m sorry, but we do not have any more rooms available

tonight.

抱歉，但是我们今晚所有的房间都住满了。

Hotel customer: When I made the reservation, I paid for a room with a

view.

我在预定的时候，付的是观景房的钱。

Hotel clerk: I understand. I’m very sorry, but all of the rooms are

occupied.

我明白。很抱歉，但所有的房间真的已经被预定完了。

Hotel customer: This is unacceptable.

我不能接受这个解释。

Hotel clerk: We will discount your room rate.

我们给你打个折吧。

Hotel customer: Our company does a lot of business with this hotel. I

will be telling my boss about this.

我们公司与你们酒店有很多业务往来，我会跟我老板反映这事的。

Hotel clerk: Maybe we offer you a free stay next time? It will be a room with a view. I will guarantee it.

要不下次给你免费入住可以吗?我保证下次一定给你观景房

① talk to sb.：与……谈话，找……谈话，对……说话;口语中多表示“责备”“训斥”“申诉”“批评”之意;也可以说talk up to，表示“对(女子)献殷勤”“(女子)接受……的殷勤”

② ask for：请求，要求，询问，口语中表示“自己招惹(不愉快的事)”，如我们经常听到的“you ask for it——你自找的”

③ pay for：付款，赔偿，受到惩罚，付出……的代价，得到……的报应

④ clerk：职员，这个词的英式读法[klɑːk]要注意和clock/klɑk/区分，clerk的英式读法是长音，或者如果区分不开就读美式读法/klɝk/

⑤ reservation [,rɛzɚ’veʃən]: 预定

⑥ occupy：占据，占用，加ed变成形容词occupied表示“已占用的;使用中的;无空闲的”

⑦ unacceptable [,ʌnək’sɛptəbl]：acceptable的否定词，表示“不可接受的”“不受欢迎的”，如you are unacceptable here(这里不欢迎你)。

⑧ discount [dɪs’kaʊnt]：打折，折扣，减价，去买东西跟老外讲价就用这个词，can you give me a discount? do you give any

discount? What is your best discount?等

⑨ room rate：房价，房费，房租价格;酒店用语中也可以说hotel rate

⑩ guarantee, ensure和assure

Guarantee倾向于保证 担保之意，需要说话人负责任;

Ensure是确保之意，确保事情能够怎样，保证得到……;侧重使人相信某个行为或力量产生的结果;

Insure：意为“为防不测向保险公司付钱投保”，所以它的名词insurance是“保险”的意思

Assure：用来表示向某人保证某事将要发生，既可以用来确证某事，也可以表示使某人确信

商务英语常用口语表达小编就说到这里了，祝愿各位都能认真学习英语口语。更多关于英语学习的基础入门知识、能力提升技巧、实用英语方面的相关内容，小编会持续更新。希望大家可以多学习一些英语表达的句子。

【导读】商务英语考试也是有等级之分的，当然等级越高，对于词汇量的要求也是越来越高，对于商务英语高级，不仅是需要掌握一定量的词汇，更重要的是要总结一些更高级的、更加能提分的词汇，下面我们就一起来看看商务英语高级词汇：关于工作方式的表达。

1 Regular hours 正常工作时间

2 Flexible hours弹性工作时间

3 Freelance n.自由职业

4 Tele working n.电子办公

5 Job-share vi./n.分担工作(制)

6 Job-sharing n.分担工作

7 Shift work 轮班工作

8 Part-time n.兼职

9 Temping n.临时工

10 Consultancy n.咨询公司

11 Specialist advice n.专业咨询

12 Flextime n.弹性工作时间

13 Hotdesking n.办公桌轮用

14 Office gossip n.办公室小道消息

15 Office news n.办公室新闻

16 Credit n.赞扬，功劳

17 Managing director 总裁

18 Brainpower n.智能

19 Worst-case adj.做最坏的打算

20 Scenario n.事态

21 Full-time adj.全日制的

22 Delegate vt.分派工作，授权

23 Availability n.利用可能性

24 Job-sharer n.与人分担工作的人

25 Parental leave adj.父母假，育儿假

26 Distraction n.让人分心的事

27 Contact n.人脉

28 Case-load n.工作量

29 Daily log 日志

30 Voice mail 语音信箱(邮件)

31 Self-organization n.自我组织能力

32 Disruptive n.造成混乱的

1.2 Making Contacts

Trade fair event 商品交易会

34 Coffee break 工间咖啡休息时间

35 Drinks evening 晚间酒会

36 Coaching event 专项体验训练活动

37 Network vt/vi. 建立关系网络

38 Networking n.建立人际网，关系网

39 Maximize vt.最大限度的使用，发挥

40 Socializing n.参与社交交际

41 Corporate world 商界

42 Useful contacts 有用的人际关系

43 Co-chair联合总裁

44 Networking event 牵线搭桥的联谊活动

45 Locals n.当地人

46 Be spread out 分散在各地

47 Internal communication 内部交流

48 Post-it note 便条

49 Temp n.临时工

50 Local newspaper 当地报纸

以上就是商务英语高级词汇：关于工作方式的表达，在BEC商务英语考试中，词汇量的积累依旧很重要。每一次英语考试之前我们都要努力记忆学习更多的单词，而商务英语不同就在于它的词汇更专业，也更灰色，现阶段大家还是要认真进行考试备考，加油!

外贸必备：商务英语邮件常用表达大集合

英语商务邮件对外贸人员来说是绝对会接触到的，下面我整理了一些商务英语邮件常用表达语，希望能帮到大家!

希望尽快得到您的回复。

I’m looking forward to your early reply.

Your promote reply will be greatly appreciated.

Your early reply will be highly appreciated.

谢谢。

Thanks a lot.

Thank you very much.

Many thanks. (*用于关系熟悉的同事朋友间。)

希望您一切都好/万事如意。

I hope everything goes well with you.

I wish you all the best.

附件是……，请参阅。

Please kindly find the attached ……

Attached please kindly find the ……

Enclosed is the ……, please kindly find it.

Attached you will find……

我已经收到您的邮件。

I have received your email (yesterday/last week/this morning……).

Your email has been received.

非常感谢您的回信。

Thanks very much for your early reply.

Thank you for your email.

我明白您的意思。

I know what you mean.

I understand what you mean.

Got it. (*非常口语化，适合于关系很熟悉的同事朋友之间。)

我不太明白您的意思。

I do not quite understand what you meant.

I have some problem understanding what you meant.

能具体解释一下么?您能在说的清楚一点么?

Could you please put it in a clearer way?

Could you please explain it in detail?

Could you please further explain it?

What do you mean exactly by saying……?

如有问题，请随时和我联系。

Contact me if you have any problem.

If there is any uncertainty, feel free to contact me.

Call me if you have any problem.

如有建议，请指出。

Please let me know if anything needs to be improved.

Your advice/suggestion will be greatly appreciated.

我会进一步修改/检查的。

I will further modify it.

I will further check it.

一旦确认，我会立刻/第一时间通知您的。

Once confirmed, I will let you know immediately.

Once confirmed, I will notice you ASAP. (*ASAP=as soon as possible 尽快)

1. Greeting message 祝福

Hope you have a good trip back. 祝旅途愉快。

How are you? 你好吗?

How is the project going on? 项目进行顺利吗?

2. Initiate a meeting 发起会议

I would like to hold a meeting in the afternoon about our development planning for the project A。 今天下午我建议我们就A项目的.发展计划开会讨论一下。

I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben。

我建议我们今晚九点半和Brown小聚一下，你和Ben有没有空?

We’d like to have the meeting on Thu Oct 30. Same time。 十月三十号(周四)，老时间，开会。

Let’s make a meeting next Monday at 5:30 PM SLC time。 下周一盐湖城时区下午五点半开会。

I want to talk to you over the phone regarding issues about report development and the XX project。 我想跟你电话讨论下报告进展和XXX项目的情况。

3. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议

Shall you have any problem accessing the folders, please let me knows。 如果存取文件有任何问题请和我联系。

Thank you and look forward to having your opinion on the estimation and schedule。 谢谢你，希望能听到更多你对评估和日程计划的建议。

Look forward to your feedbacks and suggestions soon。 期待您的反馈建议!

What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做?

What do you think about this? 这个你怎么想?

Feel free to give your comments。 请随意提出您的建议。

Any question, please don’t hesitate to let me know。 有任何问题，欢迎和我们联系。

Any question, please let me know。 有任何问题，欢迎和我们联系。

Please contact me if you have any questions。 有任何问题，欢迎和我们联系。

Your comments and suggestions are welcome! 欢迎您的评论和建议! Please let me know what you think? 欢迎您的评论和建议!

Do you have any idea about this? 对于这个您有什么建议吗?

It would be nice if you could provide a bit more information on the user’s behavior。 您若是能够就用户行为方面提供更多的信息就太感激了! At your convenience, I would really appreciate you looking into this matter/issue。 如果可以，我希望你能负责这件事情。

4. Give feedback 意见反馈

Please see comments below。 请看下面的评论。

My answers are in blue below。 我的回答已标蓝。

I add some comments to the document for your reference。 我就文档添加了一些备注，仅供参考。

5. Attachment 附件

I enclose the evaluation report for your reference。 我附加了评估报告供您阅读。

Please check the attached file for today’s meeting notes。 今天的会议记录在附件里查收。

The attachment is the design document, please review it。 设计文档在附件里，请评阅。

For other known issues related to individual features, please see attached release notes。 其他个人特征方面的信息请见附件。

6. Point listing 列表

Today we would like to finish following tasks by the end of today: 今天我们要完成的任务：

Some known issues in this release: 声明中涉及的一些问题：

Our team here reviewed the newest SCM policy and has following concerns: 我们阅读了最新的供应链管理政策，做出如下考虑：

Here are some more questions/issues for your team: 以下是对你们团队的一些问题：

The current status is as following: 目前数据如下：

Some items need your attention: 以下方面需提请注意：

7. Raise question 提出问题

I have some questions about the report XX-XXX 我对XX-XXX报告有一些疑问。

For the assignment ABC, I have the following questions: … 就ABC协议，我有以下几个问题：……

8. Proposal 提议

For the next step of platform implementation, I am proposing… 关于平台启动的下一步计划，我有一个提议……

I suggest we can have a weekly project meeting over the phone call in the near future。 我建议我们就一周项目开一个电话会议。

Achievo team suggest to adopt option A to solve outstanding issue… Achievo团队建议应对突出问题采用A办法。

9. Thanks note 感谢信

Thank you so much for the cooperation。 感谢你的合作!

I really appreciate the effort you all made for this sudden and tight project。 对如此紧急的项目您做出的努力我表示十分感谢。

Thanks for your attention! 谢谢关心!

Your kind assistance on this are very much appreciated。 我们对您的协助表示感谢。

Really appreciate your help! 非常感谢您的帮助!

10. Apology 道歉

I sincerely apologize for this misunderstanding! 对造成的误解我真诚道歉!

I apologize for the late asking but we want to make sure the correctness of our implementation ASAP。 很抱歉现在才进行询问，但是我们需要尽快核实执行信息。

If you’re any questions please let me know. 如有任何问题，请告诉我。Please refer tentative schedule as follow: 请参照下面的暂定计划

Please recheck your record and advise if you find any differences. We are following your instruction on the basis of your confirmation我们在您确认的基础上按您的指示行事。

Hare are you doing 还好吧?

Thanks in advance and best regards.

Looking forward seeing you soon.

If there is anything else I can help, please let me know.

here`s why: 原因如下

Please review, and let’s discuss how we should move forward. 请检讨，并让我们一起讨论 我们应该怎样继续。

We would like to lock up this business. 我们想锁定这笔生意

Once you respond to the above questions, we will decide which option we would like to pursue. 你们对上述问题回复后，我们会立即决定我们会选择哪个方案。

Thanks for your understanding. 谢谢您的谅解

Also please let me know if you need any other information 另外，你们还需要其他信息 吗?

Will get back to you ASAP. 会尽快回复你!

Let`s discuss this then 到时我们讨论下这个问题。

Please review the below email our US office and advise.请查看以下我们US办公室发的 E-mail并进行回复

Noted and understand all below.

Please review and advise us with any questions.

Let`s give it a try to make it happen…It is for a good cause让我们试试吧…这是值得支持的

There are a lots of lose ends now…How once you going to execute this?现在有很多问题，我 们怎样处理

As I explained over the phone， today,如同我今天在电话中解释的那样

Since we will have one chance only.既然我们只要一个选择

Please note and proceed as is,请注意，并按现况继续

Please see the reply below in red 请看如下红色的回复

Please check at your side and comment 请你们那边检讨一下并回复。

Noted and understand all below, see reply in bold black (请看黑色粗体回复)

Please forward to JACK for comment and corrective action. 评价和纠正措施提供给JACK

This is good news, You did a really good job!

Noted all below and attached files with thanks. Here is the summary of our findings:以下是 我们的结果总结

Looking forward to hearing back from you tomorrow (盼明天收到你的回复) Please advise us with your comments 请把你的看法告诉我们

Please advise 请回复

Noted all below with thanks, see reply in red.

Sorry for confusion(混乱)

We will let you know its result soon.

Any updates on this request? 关于这个问题有什么新的消息吗

We reviewed (it) and have the following comments:

As we understand,

Please review with Jack and advise 请与JACK检讨并回复

Please see corrections in green below 请看如下绿色修正内容

Can you call me at my cell phone number(+86-137 ****-****)

FYI=just for your reference/information… 供参考

To sum up… 总结如下…

Please discuss the above schedule and let us know the results请检讨以上计划并把结果告诉我们

Please review and advise with any comment 请检讨，如果有意见请回复

This is most/very important.

Noted and thanks for reminding. 知道了，谢谢提醒。

Please see the attached pictures first 请先看附件的照片

Please see the attached technical data. 请看附件的技术数据

Noted below with thanks.

Please review and advise 请检讨并回复

Noted all below with thanks!

Please review and confirm by reply/return. 请检讨并回复确认

Please note and (proceed) accordingly 请相应照办

So,we would like to proceed as follows 所以，我们想按下列计划进行

Please confirm you understand. 请确认你能理解

Based on this information, I need the following to happen:基于这一点，我需要以下事情能做到

This is a very urgent matter-please make sure the above happens.这是非常急迫的事情--请确认以上能做到

Thank you very much for you assistance(支持)

This is good news-thanks for the help with regards to this matter

Please comment.请评价

Thanks and best regards,

As discussed before,如我们之前讨论的