
下面是些常用的,有问题可以留言机场:机场候机楼 airport terminal国际候机楼 international terminal卫星楼 satellite中转处 transfer correspondence护照检查处 passport control immigration行李领取处 luggage claim; baggage claim迎宾处 greeting arriving购票处 ticket office候机室 departure lounge登机口 gate; departure gate贵宾室 V. I. P. room 付款处 cash 餐厅 restaurant 酒吧 bar 咖啡馆 coffee shop; cafe出租车乘车点 Taxipick-up point航空公司汽车服务处 airline coach service大轿车乘车点 coachpick-up point租车处(旅客自己驾车) car hire酒店:hotel 旅馆 guest house 宾馆 main entrance 大门 entrance hall 门厅 staircase, stairs, stairway 楼梯 corridor 过道 verandah 外廊 lobby 走廊,前厅lift, elevator 电梯 information desk 问讯处 reception office 接待室billiard-room � 台球房 dining-room, dining hall 餐厅
一、1) Good morning. This is Room reservation. May I help you? 早上好,客房预订处,我能为您做什么?2)What kind of room would you like to reserve?您想订哪种类型的房间? 3)A single room or a double room? 要单人间还是双人房间?4) For which dates do you want to book the rooms? 您想订哪几天的房间呢?5) What time will you be arriving? 您将在何时到达?6) May I know your name? 您能告诉我您的名字吗?7)How long will you be staying? 您将要住多久?8)I’d like to confirm your reservation. 我要确认一下您的预订。9) I’ll check the room availability. 我查查客房预订情况。10) You should pay a deposit of US$1000 beforehand. 您应预期付1000美元的定金。11)There is a 10 per cent discount. 10%的折扣。12)What kind of room would you be prefer? 您要什么样的房间?13) Have you got a booking? 您预订了吗?14)A single room or a double room? 要单人间还是双人房间?15) We’ll extend your reservation for you. 我们将会按您的要求作相应的更改。16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快! 17) Please don’t leave anything behind.请不要遗忘你的东西。 18) Mind (or watch) your step! 请走好! 19) We wish you a pleasant journey. 祝您旅途愉快! 20) Have a nice trip!一路平安! 21) All the best!万事如意。 22) Take care!多保重! 23) Good luck!祝您好运! 24) Thank you (very much) 谢谢您(非常感谢)。 25) Thanks a lot.多谢。 26) Thank you for coming. 谢谢您的光临。 27) Thank you for staying in our hotel. 感谢您在我们饭店下榻。 28) I’m very grateful to you. 非常感谢您。 29) It’s very kind of you. 谢谢,您真客气。 30) You are (most) welcome. 不用谢,不用客气。 31) Not at all.不用谢。 32) Don’t mention it.不用谢。 33) My pleasure.(or with pleasure) 很高兴能为您服务。 34) Glad to be of service. 很高兴为您服务。 35) At your service.乐意为您效劳。 36) I’m sorry.很抱歉。 37) Excuse me.对不起。 38) I’m terribly sorry. It’s my fault. 非常抱歉,那是我的过错。 39) I’m awfully sorry for my carelessness.对于我的粗心大意我非常抱歉。 40) Sorry to have kept you waiting. 对不起,让您久等了。 41) Sorry to interrupt you. 对不起,打扰了。 42) That’s all right.这没什么。 43) It doesn’t matter.没关系。 44) Never mind.不要紧,没关系。 45) Let’s forget it.算了吧! 46) What can I do for you? 我能为您干点什么? 47) Can I help you? 48) 我能为您干点什么? 49) Is there anything I can do for you? 有什么能为您效劳的吗? 50) Just a moment, please. 请稍等一下。 51) Don’t worry about it别担心。 52) I beg your pardon?(or Pardon?) 对不起,请再说一遍好吗? 53) You are wanted on the phone, Mr. Bellow.贝罗先生,有您的电话。 54) Who is speaking, please? 请问您是谁?(电话用语) 55) I’ll switch you to Room 1120. 我马上给您接301房间。 56) What number are you calling? 请问对方什么电话号码。 57) Who would you like to talk to? 请问受话人姓名? 58) Could you hold the line, please? 请(拿着话筒)稍等一会好吗? 59) Here are come letters for you. 这是您的信。 60) What a shame!多可惜! 61) I’m sorry to hear that! 听到这事我很难过。 62) We are all sorry to hear of your illness.听说您病了都很担心。 63) There ,there, Now try not to get too upset about it. 好啦,不要为这事太烦恼了。 64) I wish you good health.祝您健康。 65) Let me wish you every success. 祝您一切顺利! 66) Happy New Year!新年快乐! 67) Merry Christmas!圣诞节快乐! 68) Happy birthday to you! 祝您生日快乐! 69) Congratulations!祝贺您!(恭喜) 70) My hearty congratulations! 衷心祝贺您! 71) As you wish(or like) 随您的便。 72) Certainly.当然可以。 73) Of course.当然可以。 74) Go ahead and do what you like. 干吧,你喜欢干什么就干什么。 75) I’m sorry, that’s not allowed. 对不起,这是不允许的。 76) No, I’m afraid not.不,恐怕不行。 77) Out of the question, I’m afraid. 恐怕不可能。 78) Walk straight ahead.一直往前走。 79) Turn left(right).往左(右)转。 80) Go upstairs(downstairs). 上(下)楼。 81) Take the lift to the third floor. 乘电梯到三楼。 82) The lifts are in the lobby near the main entrance. 电梯间在大厅靠大门外。 83) The bellman will show you the way to the banquet hall. 大堂服务员将领您去宴会厅。 84) There is a washroom at the end of the corridor.洗手间在走廊尽头。 85) The post and cable service is opposite the bar. 邮电所在酒吧对面。 86) The bank is next to the shop. 银行在小卖部隔壁。 87) You can get your money changed at the cashier’s desk. 你可以收银外兑换钱。 88) How much would you like to change?你要兑换多少呢?
steward[stju2d]n.乘务员,管理员,招待员irregular[i'regjul2]a.不规则的approximately[2'pr0ksimitli]ad.大约ice-cream['ais'kri:m]n.冰淇淋still[stil]a. v.还;仍旧itinerary[ai'tin2r2ri]n.旅程;航程表arrow['9r2u]n. v.箭(头),射箭idle['aidl]a.v.闲散,懒散;虚度in stock[]现有,备有jean[d7ein]n.斜纹布assessment[2'sesm2nt]n.评价; 估价; 估计数illustrate['il2streit]v.说明;图解storage['st0:rid7]n.贮藏,保管journal['d72:nl]n.期刊,日志association[2s2usi'ei62n]n.联合imagination[im9d7i'nei62n]n.想象stove[st2uv]n.炉子juice[d7u:s]n.汁,液attend[2'tend]v.出席,参加immigrant['imigr2nt]n. v.移民;移入straightforward[streit'f0:w2d]a.直爽的,坦率的justice['d73stis]n.正义;司法;最高法院法官attribute['9tribju:t]v. n.把...归于;属性import[im'p0:t 'imp0:t]v.进口(货物),进口strength[stre84]n.力量,强度kid[kid]n.小孩;小山羊authorized['0:42raizd]a.委任的,许可的impression[im'pre62n]n.印象strenuous['strenju2s]a.奋民的;使劲的;狂热的kingdom['ki8d2m]n.王国avoid[2'v0id]v.避免inasmuch as[]conj.由于,因为stretch[stret6]v.伸;展;扩张label['leibl]n.标签balance['b9l2ns]n. v.平衡;秤incline[in'klain]v.(使)倾斜,歪striking['straiki8]a.引人注目的largely['la:d7li]ad.主要地;大量地based on[]以...为基础index['indeks]n.索引;标志structure['str3kt62]n.结构latitude['l9titju:d]n.纬度bearer['b/2r2]n.带信人;(支票,票据)持票人indoors[in'd0:z]adv.在屋里;进入室内studio['stju:di2u]n.画室,工作室,制片厂laundry['l0:ndri]n.洗衣店belief[bi'li:f]n.相信;信念;信仰infer[in'f2:]v.推断style[stail]n.式样;风格leading['li:di8]a.指导的,领导的beyond[bi'j0nd]prep.在...那边influential[influ'en62l]a.有影响的,有势力的subject['s3bd7ikt, s3b'd7ekt]n.科目leather['le52]n.皮革block[bl0k]v.大块inhabitant[in'h9bit2nt]n.居住者;居民;栖居的动物submit[s3b'mit]v.提交(建议),认为length[le84]n.长度boundary['baund2ri]n.边界;境界initiative[i'ni6i2tiv]n.主动,积极性subscribe[s2b'skraib]v.捐助;订购let[let]v.让broadcast['br0:dka:st]n.'广播inquire[in'kwai2]v.询问;调查sub-sequent[]a.以后的;后来的liability[lai2'biliti]n.责任;义务budget['b3d7it]n. v.预算,安排insist[in'sist]v.坚持;坚决主张substantial[s2b'st9n62l]a.大量的;实质的limit['limit]n. v.限度,界限;限制business['biznis]n.事务;商业,生意inspection[in'spek62n]n.检查,视察subtle['s3btl]a.精细的;稀薄的;微妙的tear[ti2, t/2]v.眼泪;泪珠calendar['k9lind2]n.日历,日程表teenager['ti:neid72]n.(十三至十九岁的)青少年success[s2k'ses]n.成功temporary['temp2r2ri]a.暂时的,临时的canvas['k9nv2s]n.粗帆布,油画布tend[tend]v.照料,趋向successive[s2k'sesiv]a.接连的,连续的tension['ten62n]n.紧张cargo['ka:g2u]n.货物,船货thereafter[5/2'ra:ft2]ad.此后suffer['s3f2]v.遭受thoughtful['40:tful]a.深思的,沉思的in case of[]假如thus[53s]ad.这样;因而suggest[s2'd7est]v.建议tight[tait]a. ad紧的,绷紧的cease[si:s]v.停止,终止tin[tin]n.一听,罐头suit[sju:t]n.请求,求婚toast[t2ust]v.烤(面包等)centre['sent2]n.中心,中央tone[t2un]n. v.音,调sum[s3m]n. v.总数,和;总计,总括topic['t0pik]n.(文章的)题目;主题chamber['t6eimb2]n.室,房间tour[tu2]v. n.旅游;参观summarize['s3m2raiz]n.概括,总结track[tr9k]n. v.足迹;(火车的)轨道charter['t6a:t2]v.租船,租车traditional[tr2'di62nl]a.传统的summit['s3mit]n.顶点;最高级transfer[tr9ns'f2:]v.转移cigarette[sig2'ret]n.香烟transistor[tr9n'sist2]n.晶体管(收音机)superb[sju:'p2:b]a.壮丽的,宏伟的;不凡的transmit[tr9nz'mit]v.传递,传导civil['sivl]a.文明的;公民的,民用的treasure['tre72]n. v.金银财宝superior[sju:'pi2ri2]a.在上的;优越的treaty['tri:ti]n.条约climax['klaim9ks]n.(抽象)顶点,极点,高潮triangle['trai9ngl]n.三角形supervise['sju:p2vaiz]v.管理,监督truly['tru:li]ad.真正地,真实地colleague['k0li:g]n.同事,同僚turbine['t2:bin]n.涡轮机supplement['s3plim2nt]n.增刊,特刊type[taip]n. v.类型;样式commence[k2'mens]v.开始tyre['tai2]n.轮胎support[s2'p0:t]v.支持uncertain[3n's2:tn]a.不确定的common['k0m2n]a.普通的,一般地unconditioned[3nk2n'di62nd]a.无条件的sure[6u2]a.确信的,肯定的underground['3nd2graund]adj.地下的company['k3mp2ni]n.公司
建议你去买本叫《酒店英语》的书来看书上比较详细 你叫我们这些非酒店人士回答也比较困难
亲,你可以上百度文库寻找《酒店英语词汇大全》,相信你一定可以找到。
酒店英语词汇大全
到图书馆借一本这类书得了,多得像米!
management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房…per thousand 千分之…spare (形)多余的postpone (动)延期cancel (动)取消traveler’s cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房…per cent 百分之…reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy (engaged) 占线send a telegram (cable) 发电报long distance 长途电话telephone directory 电话簿call somebody up 打电话给某人can't hear somebody 听不见can't get through 打不通inland telegram 国内电报ordinary mail 平信switchboard 交换台central exchange 电话总局The connection is bad. 听不清express telegram 加快电报special dispatch 专电registered fee 挂号邮资postcard 明信片escalator 自动楼梯bookshelf 书架ground floor (英)底,层,一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼,(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼,(美)二楼spring 弹簧cushion 靠垫,垫子socket 插座,插口sitting room 起居室voltage 电压floor 楼层,地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器hotel 旅馆guest house 宾馆main entrance 大门entrance hall 门厅staircase, stairs, stairway 楼梯balustrade, banister 楼梯栏杆corridor 过道verandah 外廊lobby 走廊lift, elevator 电梯information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room �, 球房dining-room, dining hall 餐厅men's room 男盥洗室ladies' room 女盥洗室cloak-room 存衣处basement 地下室cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室sofa, settee 长沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子bench 条凳tea table 茶几desk 书桌bookcase 书橱bookshelf 书架wardrobe 衣柜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯single bed 单人床double bed 双人床twin beds 成对床mattress 褥子quilt 被blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillowcase 枕套mat 席cushion 垫子bathroom 浴室bath tub 浴盆shower bath, shower 淋浴cold and hot water taps 冷热自来水龙头sprinkle-nozzle, (shower) nozzle 喷头dressingtable 梳妆台mirror 镜子washbasin 洗脸盆towel 毛巾toilet, lavatory, washroom 卫生间water closet, W.C. 厕所;抽水马桶toilet roll, toilet paper 卫生纸bath towel 浴巾bathrobe 浴衣towel rail, towel rack 毛巾架sponge 海绵waste-paper basket 废纸篓thermometer 温度计balcony 阳台sash window 上下开关窗shutters 百叶窗transom, transom window 气窗curtain 窗帘lace curtain 挑花窗帘windowsill 窗台air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具electric fan 电扇chandelier, pendant lamp 吊灯fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor lamp 落地灯wall lamp 壁灯lampshade 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座plug 插头telephone 电话electric iron 电熨斗peg, hook 衣钩clothes-hanger 衣架door-mat 门前的擦鞋棕垫manager 经理attendant 服务员desk clerk 值班服务员waiter (餐厅)服务员waitress (餐厅)女服务员rent 租金bill 账单receipt 收据 information desk 问讯处 reception office 接待室 hotel register 旅客登记簿 registration form 登记表 newsstand 售报处 postal service 邮局服务处 shop 小卖部 bar 酒吧间 lounge 休息厅 roof garden 屋顶花园 billiard-room 球房 dining-room, dining hall 餐厅 men's room 男盥洗室 ladies' room 女盥洗室 cloak-room 存衣处 basement 地下室 cellar 地窖 broom closet 杂物室 room number 房间号码 room key 房间钥匙 suite 一套房间 single room 单人房间 double room 双人房间 sitting-room, living-room 起居室 sofa, settee 长沙发 easy chair 安乐椅 armchair 扶手椅 wicker chair 藤椅 folding chair 叠椅 swivel chair 转椅 rocking chair 摇椅 stool 凳子 stool 凳子 bench 条凳 tea table 茶几 desk 书桌 bookcase 书橱 bookshelf 书架 wardrobe 衣柜 built-in wardrobe, closet 壁橱 chest of drawers 五斗橱 screen 屏风 hat rack 帽架 rug 小地毯 carpet 大地毯 single bed 单人床 double bed 双人床 twin beds 成对床 mattress 褥子 quilt 被 blanket 毯子 sheet 床单 bedspread 床罩 cotton terry blanket 毛巾被 pillow 枕头 pillow 枕头 pillowcase 枕套 mat 席 cushion 垫子 bathroom 浴室 bath tub 浴盆 shower bath, shower 淋浴 cold and hot water taps 冷热自来水龙头 sprinkle-nozzle, (shower) nozzle 喷头 dressingtable 梳妆台 mirror 镜子 washbasin 洗脸盆 towel 毛巾 toilet, lavatory, washroom 卫生间 water closet, W.C. 厕所;抽水马桶 toilet roll, toilet paper 卫生纸 bath towel 浴巾 bathrobe 浴衣 towel rail, towel rack 毛巾架 sponge 海绵 waste-paper basket 废纸篓 thermometer 温度计 balcony 阳台 balcony 阳台 sash window 上下开关窗 shutters 百叶窗 transom, transom window 气窗 curtain 窗帘 lace curtain 挑花窗帘 windowsill 窗台 air-conditioned 有空调设备的 radiator 暖气片 central heating 暖气 ashtray 烟灰碟 smoking set 烟具 electric fan 电扇 chandelier, pendant lamp 吊灯 fluorescent lamp 日光灯 desk lamp 台灯 bedside lamp 床头灯 floor lamp 落地灯 wall lamp 壁灯 lampshade 灯罩 bulb holder 灯头 bulb 灯泡 screw-type bulb 罗口灯泡 bayonet-type bulb 卡口灯泡 frosted bulb 磨砂灯泡 opal bulb, opaque bulb 乳白灯泡 switch 开关 socket 插座 plug 插头 telephone 电话 electric iron 电熨斗 peg, hook 衣钩 clothes-hanger 衣架 door-mat 门前的擦鞋棕垫 manager 经理 attendant 服务员 desk clerk 值班服务员 waiter (餐厅)服务员 waitress (餐厅)女服务员 rent 租金 bill 账单 Hotels 旅店宾馆 Be careful when using the bath.使用此浴室时小心。 Booking made through most travel agents. 可通过各地旅游代理商定票。Centrally located overlooking a park with free parking. 市区中心,紧靠公园,免费停车。Cleanliness and comfort assured.保证干净舒适。Conference facilities. 会议设施Easy access to… Close to city center. 紧靠市中心,去……交通便利,。Equipped and furnished to a high standard. 家具配备高档,设施配备精良。Extremely well equipped. 设施配备精良。Friendly family guest house near city center and railway station. 家庭式客房,紧靠市中心和火车站。Full central heating with house provided hot water 24 hours 中央暖气系统,房间24小时提供热水。Fully centrally heated.中央暖气全部开放。Indoor swimming pool 室内游泳池Laundry service. 提供洗熨服务Night porter on duty. 夜间有行李搬运服务生。Price according to season and size of flat. 价格按季节和公寓大小而定。Reduced rates for elderly. 老人优惠Shave pins in all bedrooms 所有卧室备有刮脸刀/脱发器插头Stay a minimum of 3 nights and receive 1 extra night free. 最少住三晚,另外免费一晚。Tea/coffee making facility in all bedrooms. 所有卧室有沏茶和煮咖啡的条件。This offer is available for all stays to 31 October 2003. 对截至2003年10月31日的住宿实行优惠。Warm, friendly service in a comfortable home. 热情友好的服务,舒适温馨的家。尽享阳光下炽热的服务… Soak up the most Sizzling service under the sun… 快乐的贵宾 be a happy executive at Yuda 贵宾房 人民币988.00元净价 Only RMB 988.00 Net for Executive Club Room实用面积48.6-56.8平方米 Room Area of 48.6-56.8sqm 上述房价包含: You will enjoy: 贵宾酒廊的所有特权 Privileges of Executive Club Lounge快速登记入住及快速退房 Express Check-in & Express Check-out免费使用贵宾酒廊私人包间 Free Usage of the Lounge Private Room免费1小时使用贵宾会议室 One Hour Free Usage of the Lounge Meeting Room贵宾酒廊的免费下午茶 Complimentary High Tea at the Lounge欢迎水果篮 Welcome Fruit Basket乐彼思特西餐厅的自助早餐 Daily Buffet Breakfast at Le Bistroq 迎宾茶 Welcome Chinese Tea苏格兰酒吧欢迎饮料券 Welcome Drink Coupon at Scott's Bar一大瓶矿泉水 One big Bottle of Mineral Water贵宾夜床服务及晚安赠品 Turndown Service and Souvenir of Executive Club延长退房至下午三点 Late Check-out Till 3:00pm免费机场奔驰巴士接机 Free Airport Pick-up by Benz Coaster(需提前预订) (Prior Reservation Required)免费使用健身设施(设施有限) Free Use of Gym ( Limited Facilities )以上房价已含15%的服务费 Above rate is inclusive of 15% surcharge.上述房价对单/双人居住均有效,有效期至2001年8月31日 Above rate is valid until August 31, 2001