关于接电话的礼仪英语 1. 介绍自己,可以说: ① This is ... (speaking). ② This is 7863469. ③ ... is here. 千万不能说 I'm ... 2. 询问对方是谁,可以问: ① Who's that? ② Who's speaking (calling), please? 千万不能问 Who are you? 3. 询问对方是不是某人,应问: Is that ...? 或 Is that ... speaking (calling)? 绝对不能问 Are you ...? 4. 通话时,有重要的'事情要处理,不得不中断通话,要有礼貌地请对方稍等,可以说: ① Hold on, please. ② Just a moment, please. ③ Wait a minute, please. 5. 通话时,应说明打电话的意图或征求对方的意见,可以说: ① I'm calling to tell you ... ② I'm calling to ask you ... 6. 打电话时,拨错了电话号码,应说:Sorry, wrong number. 学习简单几句 礼貌结束通话 1. I've really got to go, I'll get back to you when I get the office. 我真的得走了,我进办公室再打给你。 2. Sorry, I must end the conversation. There's someone on the other line. 抱歉,我不能再说了。有另一人在线。 3. Sorry, I've got to hang up. My wife's waiting for me. 抱歉,我得挂电话了。我老婆在等我。 4. I think I'd better let you go. I'll talk to you later. 我想我应该让你去忙了,我晚点再打给你。 5. I have to get back to work. I'll call you later tonight. 我要回去工作了。我今晚再打给你。 6. Shall we continue this later? I've got a call waiting. 我们可不可以晚一点再继续谈?我有插播。 7. It's kind of late. Why don't we talk about it tomorrow? 有点晚了。我们何不明天再谈呢? 8. I've got to meet a client right now. Can we talk later? 我现在要去见一个客户。我们可以晚一点再谈吗? 9. I won't keep you any longer. 我不耽误你时间了。 10. Sorry, it's getting late. Can you call again tomorrow morning? 抱歉,时候不早了。你可不可以明天早上再打来? ;