电话英语口语培训文案

Introducing yourself 自我介绍This is Ken.Ken speakingAsking who is on the telephone 询问另一方Excuse me, who is this?Can I ask who is calling, please?Asking for Someone 请某人接电话Can I have extension 321? (extensions are internal numbers at a company)Could I speak to...? (Can I - more informal / May I - more formal)Is Jack in? (informal idiom meaning: Is Jack in the office?Connecting Someone 连线I'll put you through (put through - phrasal verb meaning 'connect')Can you hold the line? Can you hold on a moment?How to reply when someone is not available 别人不方便时如何回答I'm afraid ... is not available at the momentThe line is busy... (when the extension requested is being used)Mr Jackson isn't in... Mr Jackson is out at the moment...Taking a Message 留言Could (Can, May) I take a message?Could (Can, May) I tell him who is calling?Would you like to leave a message?

情况一: 打电话的人找的是你自己 Is Daisy there? Daisy 在吗? Speaking. 我就是，说吧。 That's me. 我就是。 This is Daisy. 我就是 Daisy.This is she. 我就是。(注: 男的用 This is he.) You're speaking/talking to her. 你正在跟她说话。 情况二: 要找的人不在May I speak to Mr. Gates? 请问 Gates 先生在吗? He's out. 他出去了。He's not here right now. 他现在不在这里。 He's in a meeting right now. 他现在正在开会。 You've just missed him. 你刚好错过他了。 He's just stepped out. 他刚好出去了。 情况三: 要找的人不在, 问对方是否要留言 Can I talk to Mark? 我可以跟 Mark 讲话吗?He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗? 情况四: 打电话的人问他要找的人何时回来 Do you know when he will be back? 你知道他什么时候会回来吗? I'm sorry. I don't know. 抱歉, 我不知道。 I have no idea. 我不知道。 情况五: 打电话的人问他要找的人在哪里Do you have any idea where he is? 你知道他在哪里吗?Sorry. I don't know. 抱歉, 我不知道。 He's at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码?情况六: 打电话的人要找的人不在, 愿意接受对方的留言 Can I leave a message? 我可以留个话? Yes. Go ahead, please. 可以, 请继续。Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。 情况七: 接受对方留言时听不清楚, 希望对方重复When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我?Can you repeat again, please? 能不能请你再重复一次? (Say) Again, please? 再说一次好吗? Pardon? 抱歉。请再说一次。 Come again, please? 再说一次好吗?Im sorry? 抱歉。请再说一次。 情况八：对方希望你替他/她传话，但你想拒绝 May I leave a message? 我能否留个话？You know what? My English is not that great, and I don't want to miss anything. Would you mind

不用这么麻烦,不要在意这么多..你就说是他的朋友,直接找他就行..你是找B家中的A吧~~直接报A的名字.Hello,this is xxx..I'm a friend of A,could I speak to him?除非A不在或者需要你留言..你再补充说,I'm a colleague of A. We work together in XXX Company in China..

英语口语学习靠的是方法一、读，每天都应坚持读。 1、一般文章读2~3遍，带着理解去读。2、好的文章也应背熟，以记住好词好句，同时培养自己的语感。3、对文章的准确理解，并熟悉语法结构，加深单词记忆。4、提高自己的阅读。如果想记忆单词，则可查词典，多次查阅记忆便能记住单词。二、多听，每天都应坚持听。1、 从最初级的听力入手，听懂每个单词、每句话、每段话及每篇文章。逐步增加难度。2、 跟读英语，一方面加强听力，一方面训练口语，同时还能培养语感。注意发音的准确性。 三、说，每天都应坚持说。多说,尽量找英语好的人或者外教,=总之，是个积累的过程，你了解的越多，学习就越好，所以多记忆，选择自己的方法。祝学习成功！四、你可以像我一样去报一个英语培训班，最好是外教在线一对一教学的，性价比高，好不好你自己可以先通过这个地址去体验一节课在做决定也不迟★打电话英语口语参考资料：

A：能不能请杰克接电话？ B：请等一下，我去叫他。  A：Can I get Jack on the phone now?/ Could I speak to Jack,plese?/ Could i talk to Jack,please?/ Have I the pleasure of addressing Jack?/ May I have a word with Jack?B：A moment please,/Hang on a moment please,/Hold on please,/Just a minute, I'll fetch him up.2 A：喂，请大卫听电话 B：请别挂断。 A：Hello, I'd like to speak to David./ Hello, I'd like to talk to David./ Hello,get me David on the phone please./ Hello,David please./ Hello, would you ask David to step to the phone? B: Don't hang up please.3 A：喂，亨利在吗？ B：我就是，您哪位？ A:Hello.Is Henry in?/Hello.Is Henry there please? B:This is Henry.Who's speaking?/Who's that speaking?/Who's calling?4 A：喂，是汤姆吗？ B：对不起，他不在。 A:Hello.Is that Tom?/Is that you,Tom? B:Sorry ,but he is out(not here at the moment).5 A：喂，我是约翰，格林先生在吗？ B：对不起，他现在不能听电话，有口信给他吗？ A:Hello.This is John here./My name is John./John here./This is John./John speaking. Is Mr. Green in? B:Sorry,but he can't come to the phone right now .Any message for him?/ Sorry,but he is not available.Can I take a message ?/Is there any message I can give him?/Do you want to leave a word for him?/Do you want to leave a message?/Would you like to leave a message?

Hello, this is XXX(人名) from XXX(公司). May I speak to XXX?

1、A：喂,亨利在吗?B：我就是,您哪位?A:Hello.Is Henry in?/Hello.Is Henry there please?B:This is Henry.Who's speaking?/Who's that speaking?/Who's calling?2、打电话的人要找的人不在A:打电话来的人B:你 (接电话的人)A:May I speak to Mr. Gates? 请问 Gates 先生在吗?B:He's not here right now. 他现在不在这里。