Good evening, welcome to our hotelDo you have reservation?May I have your passport?How many nights you want to stay here?How would you like to garentee? credit card or cash?May I have your signature to confirm the information?Thank you for your passport and credit card, this is your room keyHave a nice stay!Good morning, may I have your room number?Would you please check your billing?How would you like to pay for your billing?Have a nice trip/day!Hope to see you soon!