译文 :At the end of a short description of the teacher, founder of the Institute PHP background, we can begin formal training. Training content includes: 1, the importance of the first impression: First impressions are everything - sales business etiquette. 2, the response method of learning. 3, complaint response. 4, which may in turn talk, listen to the way 5, completion method. Later, the teachers returned to say that if we do with the lecture method of internal reporting of all content.