电子商务英文邮件

电子邮件即E-mail是如今我们做电子商务使用最普遍的一种联系手段。需要写的英文邮件多了，就觉得很吃力，尤其是当需要经常写给同一个人时。那么发送英文邮件的格式是怎样的呢？下文是我为大家整理的发英文邮件的格式的 范文 ，仅供参考。

英文电子邮件的基本要素是主题、称谓、正文、结尾用语及署名。

电子邮件最重要的部分是主题，假设我们都是很忙的人，在打开邮箱阅读邮件时，第一眼看到的就是邮件的主题。所以，主题应当做到言简意赅并突出邮件重要性。英文邮件的主题需要注意不超过35个字母，将位于句首的单词和专有名词首字母大写。比如：Some questions about C++.在比较正式的格式中，需要把每个单词的首字母大写(介词、冠词除外)。

称谓如果是第一次给对方写信，那么称谓最好用“Dear+全名”，这样会让人感觉比较正式。如果对方以非正式口吻来信，我们也可以类似非正式地回复。比如：“Hello/Hi Lillian”。在实际通信中可能遇到不知道对方姓名，可以用“Dear+对方头衔”，如“Dear President”，或者“Dear+Sir/Madam”形式。英国人习惯在称呼后加“，”，美国人习惯在称谓后加“：”，有时也可以不加任何标点，是具体情况而定。

在书写正文时，把最重要的事情写在正文最前面或者邮件内容较长时写在第一段。为了让收件人阅读邮件比较舒服，我们需要注意邮件正文结构的美感，邮件段落最好控制在两三段之内。如果一封电子邮件涉及多个信息点，我们可以采用分条目的 方法 ，如符号、小标题、编号来使得邮件想要表达的内容层次清晰。邮件内容应注意单词的拼写、大小写、标点、语法等。所谓以小见大。

结尾语在正文之后添加。注意一般结尾语中只有第一个单词首字母大写而剩余单词都小写，此处与称呼不同。

一般电子邮件：

Sincerely,

Sincerely yours,

私人电子邮件：

Regards,

Best wishes,

Best regards,

With best wishes,

Wish best regards,

Yours,

Cheers,

As ever,

With love,

Affectionately,

......

在正文最后需要署名，可以写全名，也可以只写名字。需要辨明性别时可以在姓名后面注明(Mr./Ms.)。对于咱们中国人，为了区分姓和名，可以把我们的姓的字母全部大写，例如XIONG Lillian.如果写信人代表的是一个组织或部门，应在名字下一行写上自己的职位、所属部门。

邮件中常用词汇：

附件attachment I am attaching the report.我把 报告 放在了附件中

转发forwarded I've forwarded your e-mail to Alice.我已经将你的邮件转发给Alice

保持联系 stay /keep in touch

对方告知决定. Please let me know your decision as soon as possible.

写信给别人时一般常用How are you been recently?

回复别人邮件时一般常用I am happy to receive your e-mail.

实用邮件举例：

工作求职

工作求职类的邮件大体分为申请职位、介绍自己、期待回复、表达谢意几个部分。 i.e.

Dear Sir/Madam,

I am writing to apply for the position of ...as posted in your website.

Introduce yourself...

Please find attached a copy of my resume for your review.我的简历请见附件，作为参考。

或者：Please refer to my attached resume for a summary of my skills and experience. I am looking forward to you. Thank you very much for your time and consideration. Yours sincerely,

Lillian Xiong

表达谢意

日常生活中经常会使用到表达谢意的邮件，在国外，参加完朋友邀请去的一次party，或者接受了别人馈赠的礼物等情况下都需要写一封thanks letter。而此类邮件也非常好写，只要能够表达自己对收件人的真挚的感激之情即可。

Dear Alice,

Thanks so much for the lovely dinner last night. It was so thoughtful of you.I would like to invite both of you to my house when you are available.

Best regards,

Lilian

咨询了解

咨询了解类邮件的目的是想要得到关于某人、物的一些信息。邮件具体内容大致包含如下：

1)告知对方你是如何得知其信息的，比如报纸、网站等。

2)说明自己想要了解的东西，当咨询信息较多时，最好列举出来，as 详细、清晰 as possible.

3)末尾用一句话结束 总结 这次咨询。

I am writing to request information about sth.

I would like to request a copy of sth.

最后表达希望时用语：I look forward to hearing form you soon.期待尽快收到您的回复。

英文电子邮件格式

Dear Mary,

This is Tom.....

Look forward to seeing you soon.

Best regards,

Tom Yu

(以上每一行,或者每个段落,都是左对齐的)

一、主题

主题(Subject)框的内容应简明地概括信的内容，短的可以是一个单词，如greetings;长的可以是一个名词性 短语 ，也可以是完整句，但长度一般不超过35个字母。

YES：Supplier training

NO：professional trainees from sister company should abide by rule of local company(太长)

主题框的内容切忌含糊不清。

NO：像News about the meeting 这样的表达，

YES：应改为Tomorrow's meeting canceled。

一般来说，只要将位于句首的单词和专有名词的首字母大写即可。另外一种较为正规的格式可将除了少于5个字母的介词、连接词或冠词之外的每一个单词的首字母大写。

YES：New E-mail Address Notification;Detailed calculation

NO：detailed calculation

视信的内容是否重要，还可以开头加上URGENT或者FYI(For Your Information，供参考)，如：URGENT：Submit your report today!

二、称呼

1、E-mail一般使用非正式的文体，因此正文(Body)前的称呼(Salutation)通常无须使用诸如Dear Mr. John之类的表达。在同辈的亲朋好友或同事间可以直呼其名，但对长辈或上级最好使用头衔加上姓。YES：Tommy，或者Mr. Smith。

2、称呼和正文之间，段落之间，正文和信尾客套话之间一般空一行，开头无须空格。如： Jimmy,

I received your memo and will discuss it with Eric on Wednesday.

Best,

David

3、人家的名字千万不要错,老一辈的看到名字错就干脆撵去垃圾桶. 同样, 头衔都不要错. 头衔或学位,任择其一吧.以下是一样的: Howard E. Wyatt, Dr. Howard E. Hyatt

4、多过一个男人,用Messrs,就是Misters的意思,不过不要跟名字,跟姓就行啦.

YES: Messrs. Smith, Wyatt, and Fury 。女人呢? YES：用Mesdames, Mmes., or Mses. 同样不要跟名字. 例子: Mses. Farb, Lionel, and Gray 。男女一齐呢? 弄清楚称呼就行.例如: Dr. and Mrs. Harold Wright ;Mr. Harold Wright and Dr. Margaret Wright ;Mr. and Mrs. Harvey Adams-Quinn 。

5、有人有自己头衔就要跟紧,例如有人有荣誉学位就不喜欢用一般的头衔,有时大头不知道对方头衔,干脆用Ms.算了. Ms. Sarah Gray

6、职衔短可以一行过,长就下一行吧.例如:

Ken Green, President /Ken Green /Vice President of International Operations

NO：Ken Green /Vice President of Unicom China

YES： Ken Green /Vice President, Unicom China

7、老外的名字有时有Jr. 或 Sr.,之前的逗点是随你喜欢的,以下都是正确,不要笑人:

YES：Michael J. Smith, Jr. /Michael J. Smith Sr.

8、用人家的名字总好过人家的头衔称呼. 如果没有名字,或者是很正规信的信件,可以考虑这些： Dear Committee Member:

Dear Meeting Planner:

Dear Colleagues: To All Sales Reps:

To Whom It May Concern:

Dear Sir or Madam:

Dear Madam or Sir:

Dear Purchasing Agent:

如果是全公司：

YES： Gentlemen or Ladies: Ladies or Gentlemen:

9、有时见到人家用冒号就说人家错,其实也未必啊,看:

YES：Dear Mr. Jones: (非常正规) Dear Joan:

Dear Jim, Jim, (非正规)

三、结尾部分

A、书信的结尾致意要留意,弄清大家的关系才选择用词,例子:

1、 Very Formal非常正规的(例如给政府官员的)

Respectfully yours, Yours respectfully,

2、 Formal正规的(例如客户公司之间啦)

Very truly yours, Yours very truly, Yours truly,

3、 Less Formal不太正规的(例如客户)

Sincerely yours, Yours sincerely, Sincerely, Cordially yours, Yours cordially, Cordially,

4、Informal非正规的(例如朋友,同事之类)

Regards, Warm regards, With kindest regards, With my best regards, My best, Give my best to Mary, Fondly, Thanks, See you next week!

有时在we, I, and you之间选择是很烦的事-- 如果是公司代表联络生意之类,可以用: We will reimburse you for these legal expenses. Sinopec will reimburse you for these legal expenses. 如果单纯说你自己,可以用: I found the brochure very informative. 有时可以一起用啦...: We are pleased to offer you the position of sales director, and I am looking forward to our Tuesday morning meeting.

那么I和you呢?好烦好烦.一般来说,收信人的利益比较重要,名义上都要这样想.给人尊重的语气就一般不会错了. 多用you有时会有隔阂的感觉.

You will be pleased to learn that you have been selected to serve on our advisory board. Your prompt response will be appreciated. (好像欠你一样)

I am pleased that our board has selected you as the best qualified candidate to serve on our advisory board. I hope you’ll agree to serve. (这就友善多了)

Your book was well written and comprehensive. (不用你来判断我呀~~)

I thoroughly enjoyed your book and found an answer to every one of my questions about performance appraisals. (客气一点,人家受落)

总之,语气和宾词的运用得当能决定你的礼貌程度.

B、信尾客套话(Complimentary close)通常也很简明。常常只须一个词，如：'Thanks'，'Best'，'Cheers'，不需要用一般信函中的'Sincerely yours'或'Best regards'。

C、签名：不要把Mr., Ms., Mrs., Dr.之类一起签,人家会笑你的... 签名也看信件的语气.给朋友或公司客户,签Bill也可以,给陌生人就最好用Gates或者Bill Gates啦.

Dear Sir/Madam,

I am writing to apply for the position of ...as posted in your website.

Introduce yourself...

Please find attached a copy of my resume for your review.我的简历请见附件，作为参考。

或者：Please refer to my attached resume for a summary of my skills and experience. I am looking forward to you. Thank you very much for your time and consideration. Yours sincerely,

Lillian Xiong

Dear Mr./Ms,

Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest.

Yours faithfully,

Dear Mr/Ms,

I represent the W/P Electronics Company in Dallas, and will be in Kunming from next Monday to Friday, (October 5-9). I should like to call on you to discuss our new monitor. Would 0930 hours on Tuesday, October 6 be convenient?

I shall be in Beijing, at the Great Wall Hotel, from Tuesday, September 29, until Sunday, October 4, where a message will reach me. If the day is not convenient, will you please suggest another.

商务英语电子邮件范例

电子邮件是商务交往中很便捷快速的一种交流方式，颇受职场人士的欢迎。下面是我分享的几篇商务英语邮件范文，希望能对大家有所帮助!

Dear distinguished members,

We are happy to inform you that you could order any commodities that you want as before. What you need to do is to firstly log on our website and then choose what you are into on it, and take down your detailed address. And we will arrange the delivery upon the time we receive your order.

Wish you will enjoy service all the time!

Yours truly,

Pacific Department Store

尊敬的会员朋友：

很高兴通知大家，每位顾客朋友现在都可以像以前一样正常订购商品了。您只要先登录我们的官方的网站并在网页上选择好您需要的本店商品，然后留下您的详细地址。收到您的订单，我们就会安排送货服务。

希望您能喜欢我们提供的服务!

大洋百货

谨上

Dear staff,

To express our gratitude for your excellent work this month and enable everyone to spend the Mid-autumn Festival with your family, we've decided to close the office from August 31 to September 3(inclusive).All personnel will be given paid leave during this period.

Wish you all will have a happy and healthy holiday season.

With best regards

致全体员工：

为了表示对各位这个月来辛勤工作的感谢，同时也为了各位能和家人一起尽情享受中秋节，我们决定从8月31号当天放假直至9月3日(包括3日在内)。这段时间里，所有员工都将享受带薪休假。

希望大家有一个快乐、健康的假期。

谨上

Dear Mr. Smith,

We have learned from one of our old clients that you are one of the leading computer parts importers in Italy, and we are pleased that you are interested in China's computer components. Therefore，we do hope there is a chance for us to cooperate with each other in the near future. Attached please find our latest catalogue and export price list.

We are the biggest computer parts manufacturers in China. So, all our products are manufactured strictly in terms of ISO9001 and we provide high-quality and reliable products. We export a great many computer components to over 30 countries and they are very satisfied with our quality and after sales service. Additionally, if your orders exceed $350,000, we usually allow a 6% discount.

We look forward to your trial order.

Yours faithfully,

Li Hua

亲爱的史密斯先生：

我们从一个老客户处获悉，贵公司是意大利主要计算机零部件进口商之一，得知贵公司对中国计算机零部件感兴趣，我们幸甚。衷心希望在不久的将来,我们能有机会合作。随函附上我们最近的商品目录和报价单，请查阅。

我公司是中国最大计算机零件生产商，我们所有产品,都严格按照ISO9001质量管理体系标准来进行生产，品质有保证。我们出口的电脑零部件遍及全球30多个国家，他们对我公司产品及售后服务非常满意。此外，若客户订单超过35万美元，我方通常给6%的`折扣。

期盼贵公司下试订单。

李华

谨上

Dear Mr. Frank,

We hereby notify that we have shipped your order NO.2011 of March 1, 2011. And please check the relevant shipping documents I have faxed to you.

If everything is ok, you are to receive the goods you ordered by April 1.

Please inform us of your receipt of the consignments as soon as they arrive. Thanks in advance for your cooperation!

Yours genuinely,

DIY Corporation

尊敬的弗兰克先生：

我们通知您，您2011年3月1日所下的2011号订单的货物已发出。关于发货的信息已经通过传真发送给您，请您查收。

如果不出任何意外的话，您最迟将在2011年4月1号收到货物。

货一到请您在第一时间通知我们，提前感谢您的合作!

DIY公司

谨上