正式的英文道歉信

在我们平凡的日常里，道歉信使用的情况越来越多，道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。那么一般道歉信是怎么写的呢？以下是我收集整理的英文道歉信4篇，欢迎阅读，希望大家能够喜欢。

Ms. MITSUKO IWASAKI

3-16-6-804, HIGASHISUNA

KOTO-KU

TOKYO, 136-0074

Dear Ms. Iwasaki,

Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.

At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.

Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your

Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.

May the year of the Rabbit bring you joy and prosperity.

Yours Sincerely,

Alfred Zhuang

Front Office Manager

November 03, 1999

Mr. Shen Nan Ping

Flat 20F, Block 1

Robinson Heights

8 Robinson Road

Hong Kong

因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉，

这是一种礼貌。道歉信要写得坦率，诚恳。

1、因未能践约赴宴致歉unable to keep ones promise dear miss nancy,

much to my regret i was unable to keep my promise to attend your birthday party

last saturday, owing to the fact that my little son was suddenly taken ill early that

day.

hoping to see you soon.truly yours,

tom

亲爱的南希小姐：

小儿上周六突然生病，因此未能应约赴生日宴，殊觉抱歉，希原谅，再见。

Dear Sir or Madam:

The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guest's reservation and we regret any undue inconvenience you were caused as result.

We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.

Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.

With renewed apologies.

Yours Sincerely

Alfred Zhuang

Front Office Manager

Mr. Ulrich Niemann.

Dear John,

I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.

The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.

By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.

Hope we can meet soon.

Sincerely yours,

Alice

【译文 】

亲爱的.约翰：

我非常期待着你来参观我们的城市。这么多年来我们一直通信，我早就想见到你了。但是很抱歉我不能按时到机场接你。

因为你的飞机是一大早就到达机场，而我最早也要1小时后才能到。你能不能在旅客休息室等我，你可以利用这段时间吃早饭。

随便说一句，因为我们没过面，我得告诉你怎么找我：我大概1.65米，长发。另外我会穿一件白色的裙子，手上拿一份中国日报。

希望早点见到你。

你真挚的：

艾丽丝

在现在社会，我们常常要运用到道歉信，写道歉信时要注意说明情况与理由，实事求是，简明扼要。道歉信的注意事项有许多，你确定会写吗？下面是我帮大家整理的英文道歉信10篇，希望对大家有所帮助。

Oct. 31, 20xx

Dear Mr. Clark,

I would like to express my apologies for not being able to keep our 9 oclock appointment. I had a small accident on my way to school. I will come over to your apartment the day after tomorrow ― Monday, November 2, at 9 a.m. if that is convenient for you. I will check my mailbox tomorrow to see if you have left a note for me. Otherwise, I will see you at nine, Monday morning. With many apologies.

Li Xiaomei(Signed

Dear customer,

I am the GM of the hotel.I am sorry to hear you are not pleased with us.First let me thank you for your coming to our hotel.You are a friendly and polite customer.Second,I would like to make an apology to you for our bad service. A few days ago you went to our hotel.When you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day have been criticized.They have made a promise that would not happen from now on.So I hope you can forgive us and come to our hotel again. As we know,customer is the God.If you have any questions or suggestions,please call us anytime anywhere. Thank you again.

December 15, 20xx

Dear Mary,

I am very sor

ry that I was out when you came to see me yesterday afternoon. The fact is that I had an engagement with some friends and, ignorant of your visit, accompanied them to the cinema. Not until nine oclock in the evening did I come back. You must have been disappointed by my absence.

I hope you will not leave the city this week. I will call on you on Friday afternoon at four o??clock. As this is the first time you come to Beijing, I will take you to some places that may interest you. Please wait for me in your hotel at the appointed time.

Yours truly,

Xiao Cheng

Dear Mr. Wang,

I am writing to apologize for my late homework. The paper which you have assigned to us last Monday was due this Friday, but to my regret, I haven’t even started it yet. I feel really sorry for not handing in the paper on time and for the inconvenience it would bring to you.

I have caught a serious cold last week and the doctor asked me to stay in bed for a week since I was very weak and the weather was very cold these days. Therefore, I couldn’t go to the library to get the necessary referential information which was needed for my paper. As a result of this, I have not started writing the paper yet and could not hand it in on time.

Fortunately I have finally fully recovered. I will finish the paper as soon as I can and try my best to hand in homework on time in the future.

Sincerely yours,

Li Ming

Dear Xu elder brother:

Water purifier in Putian serious quality problems, and now think of it is really scared! This really should not, as the regional manager of the factory, quality supervision is not strict, poor production supervision, I have a serious dereliction of duty.

Thinking for a long time, decided to write to you this letter of apology......

Talk about a man of conscience, to act responsibly, officials must have the public mind.

This is what I have always abide by the motto of life.

In order to alleviate the boss's concerns about the quality of the product, as a regional manager, it is necessary to learn to carry.

Because I am right on behalf of the company, I do not resist, so who anti product failures repeatedly, regional manager to become a mechanic, you become the boss of small handyman.

In the numerous day and night red pillars, in order to repair the machine, we leave no stone unturned, all through the night, did not have any complaints, due diligence, there is mutual encouragement and understanding.

Xu brother, do you still remember us until half past eleven in the evening that is to a high voltage switch do you remember when we were in the store on the ground and lying to 3 in the morning to observe whether the booster pump stops working do you remember every fix machine after you will send text messages to celebrate it, you said to me: "if the product quality is good, we should play, what would you wronged the regional manager".

This is what you are, let me deep feelings, even tears wet erimo.

I have to tell you if the product is good, with your social relationship, you can take as long as counting money, summon wind and call for rain, pointing Jiangshan is ", but the reality let all good ideas is broken, all of which you do not blame me, but we became iron iron brother brother, nanshenanfen.

Indeed, after such a special stage, I miss the days we spent together, especially after the maintenance of celebration, this history will be with me in my future occupation career, also let me learn from, understand what responsibility, friendship and cooperation! Brother Xu, also because of you the quality problem and hate me I believe your brother Xu, now in the process of solving the quality problem has been well, if so, I'm relieved.

The past is the prologue.

Xu elder brother, business is a business, keep in touch!

Apology: XXX

20xx.XX.XX

Dear Dr. M.C.(note: name of the editor),

I am terribly sorry to write this letter to you for my apology.

When I know about this affair, I was not too much startled and shocked, because after the student sent the same article to two of your magazines, I had found it from my E-mail massage. Immediately I gave the student very serious criticizes.

Anyhow, on the following day, the “AFM”(Note: name of the journal), one of the two magazines, gave the feedback response, saying that this article is rejected for some reasons. Therefore, I took it for granted that there is no more problem of “one paper for two magazines”, and neglected apology. Now I do realize this serious matter and feel absolutely sorry about that.

As for this irrecoverable thing, I am to blame. I was so careless with my student’s action. This is a warning to me to be more careful in the future. Although the student’s distributing one article to two magazines is without my permission but only her own action, I do not want to escape from my responsibility as a teacher. In this regard, I am deeply disappointed and saddened. However, I wish this matter will teach my student a lesson.

Lastly, I would like now to apologize to you for all the troubles and problems that have happened. I promise that this kind of thing will never happen again. I hope I can have your forgiveness, and please give me chances to contact with you in the future.

Thank you for listening to what I have said.

Sincerely yours,

A.B.C.(Miss)

Dear David:

I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.

As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

Sincerely yours,

Dear Anne,

Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don’t hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you. Please allow me to say sorry again.

Regards, Li Ming

道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。

道歉信通常包括三部分内容：1、表示歉意，道歉的原由;2、出现差错的原因，提出弥补措施;3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的'谅解，还会增进彼此的感情。

写作"三步曲"：

表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。注意：

理由要尽量合理，违反生活常识将导致扣分;尽量提供一个合适的补救办法，使行文更加顺畅。

范文解析：

Directions: You were unable to attend Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.

Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.

Dear Mr. Smith,

I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.

I sincerely ho

pe you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.

Sincerely yours,

Wang Hua

dear xxx:

i am terribly sorry to tell you that i have lost the valuable book you wereso kind to lend me last week. i read it everyday and intended to finish it nextmonth. last night when i came to my room, it was nowhere to be found. i will tryto recover it as soon as possible. if i fail to find it, i will get a new bookfor you.

but i am afraid it can never take the place of the old one. old books arelike old friends. once lost, they can never be replaced. they are connected withcherished associations which the new ones can never have. and for thisirrecoverable loss, i am to blame. i was so careless with my things. this is awarning to me to be more careful in the future.

Regards

Alfred Zhuang

Front Office Manager