商务英语4写作题

Brief Introduction to Business Letters Words and expressions: Letterhead Reference Salutation Complimentary Attention line Subject line Enclosure Carbon copy Full block style（齐头式） Indented style Section A Parts of Business Letters Most business letters have seven standard parts. They are letterhead, reference and date, inside address, salutation, body, complimentary close, and signature. When appropriate, any of the following optional items can be included. Attention line, subject line, file or account number, enclosures, carbon copy notation, mailing notation and postscript. Letterhead Letterhead designs vary with business organizations and occupy the top of the first page. They may be positioned at the center or at the left margin the top of the page. A business letterhead, usually printed, contains all or some of the following elements: The company’s name , address, postcode, telephone number, telex number, fax number, the name of the officer or the director and even some picture or slogan for a symbol of the company. Reference and Date A typewritten date is necessarily included in the heading. The date is usually placed two lines below the last line of the letterhead at left margin for full block style or ending with the right margin for indented style. It is usual to show the date in the order day/month/year ( English Practice) or month /day /year (American practice). Avoid giving a date in figures and abbreviations. Inside Address The inside address is typed directly below the date line at the left hand margin. The inside address of a letter to an individual consists of the person’s courtesy title, name, business or executive title ( it should be used immediately after the name) and address. When the letter is to a group, the inside address includes the full group name and the address. Care should be taken to address the recipient exactly as on the envelope. Salutation Salutation is placed at the left margin two lines below the inside address and two lines above the body of the letter. Considered a polite greeting with which a friendly business letter begins, the personal salutation must be appropriate for the first line of the inside address. If the letter is addressed to an individual, It is usual to use: Dear Mr. Smith, Dear Ms. John, Dear Prof. Hobart, Dear Dr. Walter, The trend is towards Ms. As the courtesy title for all women regardless of their marital status. When addressing a letter to a firm, Dear Sirs, Ladies and gentlemen or Gentlemen (American English ) would be used. Attention Line An attention line is considered a part of the inside address and it leads the letter to a particular person or department when the letter is addressed to a company. It is usually between the inside address and the salutation or above the inside address ,as shown in examples: Attention: Import Dept. For the attention of Mr. Donnan, Sales manager Attention of Mr. Standard, General Manager. Subject line The subject heading is regarded as a part of the body of a business letter. Usually it is in the upper case or initial capitals/underline and placed between the salutation and the body of a letter to call attention to what content the letter is about. For example: Dear Ms. Smith, Our Catalogue No.2, Opening Sentence The first paragraph of the body is introductory. It will always begin with reference to the previous letter received and provide an introduction to what will be discussed. Here are examples as follows: (1),Your letter of 9’’ September to our Beijing (2),We refer to quotations of 8’’october and our mail offer of 1’’ December regarding the supply of Speedo swimming caps. (3)We acknowledge, with thanks, receipt of your binding application form for the 76’’ international Exhibition in March, 1998. (4),We are pleased to inform you that the arrangements have now been made to ship the cotton underwear under your Order no.456. (5), We regret up to the time of writing we have not heard anything from you about the shipment under the captioned contract. Complimentary close The complimentary close is simply a polite way to end a letter. The expression for the complimentary close should match the salutation. It appears in the middle of the page and two lines below the closing sentence for indented layout. While it starts at the left-hand margin for fully blocked letters. Only the initial letter in the first word of any complimentary close is capitalized. Postscript The signature mainly consists of the addresser’s signature, he typed name of his and his business title. Name of the company if it is previously printed on the letterhead. The addresser should sign the letter by hand and in ink above the typed name which the typed post follows immediately. Signing on behalf of somebody else ,it is usual to write for pp or per pro before he letter. Enclosure Enc. Or Encs. Is typed two lines spaces after the signature of the address when something is sent along with the letter. An enclosure can be anything in the envelope in addition to the message itself. Examples are as follows: Enc.: 1 Price List If the enclosed are more than on, the number should be marked. Postscript When you find something forgotten to be included in the letter body before the envelope is to be sealed up. You may state it after the signature in a postscript with a simple signature again. The adding of a P.S. should, however, be avoided as far as possible. For examples: PS: the catalogue was sent to you on July 7th. Section B Format of a Business letter Full block form and modified block form with indented paragraphs are the two main patterns of layout in current use. The former is now the most popular practice of displaying business letters. Its remarkable feature is that all typing lines, including those for the date, Inside name and address, salutation, subject heading, each message paragraph and complimentary close, begin at the left-hand margin. Business letters with the full block form, along with open punctuation or mixed punctuations, re paragraphed by equal line spaces. For this letter-style the open punctuation pattern is used, the end of the date line, the inside address lines, the salutation, the complimentary close and the signature block lines are unpunctuated, but a comma is necessary between the day and year in the date line and the full stop is retained after the abbreviation such as company, Inc. and Ltd. While the mixed punctuation pattern, the most welcomed style today, requires an absence of punctuation marks from the date line, the inside address lines and the signature block lines except a colon or comma after the salutation and the complimentary close. Modified block form with indented paragraphs indented style is the traditional British practice with the heading usually in the middle and the date on the right-hand side. The complimentary close may be in the center or commence at the center point. The mixed punctuation is often used.

第一篇：Gentlemen,I would like to report to you a matter, that my subordinate Bob has left the laptop on train on his way home, and he has contacted the railway station for this omission, but it is not that likely to get it back. Bob has wrote me a letter to explain the entire details, I will update you latter.Best Regards,Jack第二篇：According to the diagram, we can know more about the unemployment trend of US, EU and Japan from 1950 to 1995. During the past 45 years, the unemployment rate of Japan had presented a stable curve with an approximate value 2% and despite those o oil price shocks, that indicates, in this period, the economy and employment of Japan were in a prime time as well as not subject to the international oil price. On the contrary, the unemployment curve of US exhibited to us a more variable status, which had a distribution with a maximum more than 8% and a minimum less than 4%, and remarkably, after those o oil price shocks on both 1975 and 1980, US unemployment rate rocketed ice on the o crisis years. All of these, showed that the economy and employment of US were changeful and especially subject to the international oil price. For EU's curve, we can see it is also stable as Japan before the first oil price shock, however, being attacked by the shock, the unemployment rate of EU rocketed just like US from 1975, and this increase had even been continueing untill 1985. In a sense, the economy and employment of EU largely depended on international environment and difficultly recovered once being in winter.。

Hello! My name is Paul. I'd like to introduce my family to you. I have a warm family. There're four people in my family. They are my father, my mother, my grandfather and I. My family live in a tall building. We are on the 4th floor. If you open the door, you can see the living room first. In the middle of the living room, you can see the safe and the desks. Next to the living room, there are three bedrooms. One is mine. The other o are my parents' and my grandfather's. In front of the living room, there is a kitchen and a bathroom.。

Business English munication is a professional international trade doors vocational skills classes, English as a means of munication for business activities also represent the graduates who work in the most widespread application of business English knowledge. After a semester of learning, I have basically mastered the international business English munications basic knowledge, the use of skilled foreign trade messages in the various language methods and formats, the correct use of professional terminology, from the establishment of business relations, credit investigation, the site, offer, counter-offer, orders, payment, transport, insurance, claims, settlements and other trade links to the letters of credit, invoices, bills of lading and other documents of the foreign trade of the production, and also included confirmation, agreements, contracts, etc. set. With China's accession to the World Trade Organization, as well as a growing number of enterprises to enter the international market, foreign trade practitioners social needs constant development. This vast number of job-seekers to create good jobs. Cross-border beeen different countries modity trading. As a result of the transaction the parties belonging to o different countries or regions, and therefore engaged in such business activities more than domestic plex, difficult, and thus more challenging. This requires a solid business personnel in the basic knowledge and highly operational capability in the modern international business activities, the use of skilled foreign trade and business English knowledge of English letters. The class will study the contents of a full integration practice work.。

催收信是卖放在规定期限内未收到货款，提醒或催促买方付款的函件。

写此类信要求文字简练、意思清楚；同时要求语气诚恳、体贴，彬彬有理。不可轻易怀疑对方故意拖欠不付，以免伤害对方感情，不利于达到索款的目的，或妨碍以后的业务。

对于某些屡催不付，故意逃款的客户，语气则要强硬，措辞坚决。 总之索款要把握一个原则：既要达到索款目的，又要与客户保持友好关系。

2。实用范例 （1）subject: demanding overdue payment dear sirs, account no.8756 as you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account, already a month overdue. we think you may not have received the statement of account we sent you on 30th august showing the balance of us$ 80,000 you owe. we send you a copy and hope it may have your early attention. yours faithfully, xxx 主题：索取逾期账款 亲爱的先生： 第8756号账单 鉴于贵方总是及时结清项目，而此次逾期一个月仍未收到贵方上述账目的欠款，我们想知道是否有何特殊原因。

我们猜想贵方可能未及时收到我们8月30日发出的80,000美元欠款的账单。现寄出一份，并希望贵方及早处理。

你真诚的xxx (2)subject: urging payment dear sirs, account no.8756 not having received any reply to our e-mail of september 8 requesting settlement of the above account, we are writing again to remind you that the amount still owing is us$ 80,000. no doubt there is some special reason for delay in payment and we should wele an explanation and also your remittance, yours faithfully, xxx 主题：再次索取欠款 亲爱的先生： 第8756号账单 未见贵方对我们9月8日来信要求结算一事之回复。我们再次来函提醒贵方，欠款为80,000美元。

毫无疑问，一定有特殊原因使贵方延误付款，我们期待贵方说明原因并寄上汇款。 你真诚的xxx (3)subject: insisting on payment dear sirs, account no.8756 it is very difficult to understand why we have not heard from you in reply to our o e-mail of 8th and 18th september for payment of the sum us$ 80,000 you are still owing. we had hoped that you would at least explain why the account continues to remain unpaid. i am sure you will agree that we have shown every consideration and now you fail to reply to our earlier requests for payment, i am afraid you leave us no choice but to take other steps to recover the amount due.。

Dear Sirs,

we have learned from the Commercial Counselor's Office of our Embassy to your country that you are one of the leading importers of clothing ,We would like to introduce ourselves to you as a corporation specializing in the product of clothing .And we are interested in establishing a business relationship with your for the purpose of supplying you the modities you want.

To give you a general idea of our products ,we are sending you ,under separate cover ,our latest catalogue together with a range of pamphlets for your reference.there exits clothing of many kinds for you to choose from.

Our clothing has been awarded by many prize. And it's won great popularity in markets at home and abroad . There must be a great demand in your country. Please tell us your concrete requirements so that we give you our best quotation.Generally speaking ,the larger your order is ,the more discout you will get.

It's our good hope to promote,by joint efforts ,both trade and friendship to our mutual benefits.

Looking forward to your early reply .

yours faithfully

XXX

商务英语中的书信的格式有三种，我们最常用的是齐头式。它与一般书信的格式是不同的，开头顶格写称呼Dear sir /madam， 第一段与称呼的那行空一行r然后顶格写内容，写第二段时 ，要与第一段空一行的距离，然后顶格写内容，第三段同样与第二段空一行的距离，然后写内容。即段与段之间空一行的距离，开头顶格写。这是与一般书信最大的不同，结尾署名也与最后一段空一行的距离，然后顶格写Sincerely，再起一行顶格写上你的名字

Dear Sir,

Thank you fou your letter.

Our products will be shipped in July.

I will appreciated if I can get your offer!

To:Michael ChauFrom:xxxSubject:The problems we discussedWe have discussed the problem about the high turnover of our pany.They can be contributed to low salary,few munication,poor working conditions.Thus,I advise to implement more activities so that all the employees will have opportunities to municate with each other.This will be helpful in decreasing their unsatisfaction and inspiring higher performance.Looking forward to hearing your opinions.xxx。

Dear Sirs,

we have learned from the Commercial Counselor's Office of our Embassy to your country that you are one of the leading importers of clothing ,We would like to introduce ourselves to you as a corporation specializing in the product of clothing .And we are interested in establishing a business relationship with your for the purpose of supplying you the modities you want.

To give you a general idea of our products ,we are sending you ,under separate cover ,our latest catalogue together with a range of pamphlets for your reference.there exits clothing of many kinds for you to choose from.

Our clothing has been awarded by many prize. And it's won great popularity in markets at home and abroad . There must be a great demand in your country. Please tell us your concrete requirements so that we give you our best quotation.Generally speaking ,the larger your order is ,the more discout you will get.

It's our good hope to promote,by joint efforts ,both trade and friendship to our mutual benefits.

Looking forward to your early reply .

yours faithfully

XXX

虽说估计没有三百字，但是内容差不多很完备了

Commercial Counselor's Office of our Embassy 是我国驻贵国大使馆商务参赞处，你从哪得知对方公司信息的就写从哪得知的了，信中提及这点很有必要。

Dear Angus,

I've received a request from a potential client, Mr. Lee, that he would like to take 10 samples and some brochures back home for a trial sale. Could you please contact him at XXXX-XXXX (phone no.) as soon as possible?

Thank you very much for your attention.

Best regards,

XXX (your name)

商务英语写作范文5篇

商务英语专业方向主要培养具有扎实的英语语言基础和较系统的国际商务管理理论知识，具有较强的.实践技能，能在外贸、外事、文化、新闻出版、教育、科研、旅游等部门从事翻译、管理、教学、研究工作的英语高级专门人才。写作是上午英语考试中的重要部分，掌握一定的技巧才能取得高分， 下面我为大家整理了商务英语写作的范文，供大家参考!

范文1

Dear

Thank you for yourorder. At this time we cannot fill your order due to an unexpectedshipment delay from our overseas suppliers.

We will hold yourorder for arrival of the merchandise， and ship shortly thereafter. Unfortunately， we cannot provide you with a specific shipping date at this time.

Thank you for youranticipated patience in this matter.

范文2

Dear

Because Mr. Jones isout of the office for the next two weeks I am acknowledging receipt of yourletter dated May 20， l983. Itwill be brought to his attention immediately upon his return.

If I may be of anyassistance during Mr. Jones' absence，please do not hesitate to call

范文3

Dear

The [product name and model number] that you mailedto us for repair was received on [date] We will bereturning it to you as soon as the necessary adjustments are made.

We are sorry that youexperienced a problem with our product and want to thank you for purchasing a[name of product]

范文4

Dear

This is to inform youthat we have carefully reviewed your estimate on the parking lotrefurbishing. We are planning to contract with you for this work.

We are unable to letthis contract immediately， as finalapproval of expenditures of this nature must come from the head office in NewYork.

Dear

We have received yourletter acknowledging receipt of the items we mailed to you and noticing us tocancel shipment of your order for those items which are back ordered.

We will be issuing youa refund as soon as we have completed the necessary paperwork for your account.

We would like to takethis opportunity to thank you for shopping through [name] Our new [specify] catalogshould be arriving at your home shortly， and I believe you will be pleased by some of the beautiful choicesour buyers have made this season.

Thank you for yourpatience and understanding and for providing us with the opportunity to be ofservice to you.

范文5

Dear

Thank you for yourkind letter regarding your exceptional treatment by one of our employees. A copy of your letter has been forwarded to the personnel department and willbe included in the employee's file.

So seldom is it that acustomer takes the time to write a letter of appreciation， that I feel moved to reward your initiative.

Please accept theenclosed certificate， which， when presented， will entitlethe bearer to a ten percent discount on the merchandise being purchased at thattime.

This is but a smalltoken of our appreciation of customers such as you， upon whose satisfaction we have been allowed to grow and prosper inthis highly competitive marketplace.

Again， on behalf of our entire organization， a heart-felt thank you.

Thecuttingmachinekeepsbreakingdownanditwouldbeagoodideatoseewhatothermachinesareavailable.Alicehasdonesomeresearchonthemodelsonthemarketnow.Afterreceivingsomedetailsofthemachinesfromthemanufacturers,shewillsubmitashortreportonittoChair.