I am writing to express my dissatisfaction/disappointment/concern about ...
I am writing to inform you that I am dissatisfied with ...
I feel sorry to trouble you but I am afraid that I have to make a complaint about ...
I wish to draw your attention to the problem/fault ...
I regret to inform that ...
结尾段常用句式
I will appreciate it very much if you could ...
I look forward to your dealing with these problems without delay.
I hope you will consider my suggestions and improve the situation as best as you can.
We hope that you will consider this matter seriously and make an effort to prevent the recurrence of this kind.
I hope you can give me a satisfying reply and deal with this matter reasonably.
I must have you fully understand that without a satisfying solution, I will reserve my right to take legal action.
其他常用句式
The reason for my dissatisfaction lies/consists in ...
Under these circumstances, I find it difficult to ...
For one thing ..., for another ...
Therefore, I hope to change for another ... or declare a refund.
I received such poor service that I felt I should bring it to your attention.
习作一
Dear Sir or Madam,
I am writing to you to complain about the router which I bought last week from the internet.
I found some problems during I use it. First, I can’t find the servers when I looking through the news. Second, it was often losed connection to the servers if I was finding some informations from the internet. It caused big problems to my work and daily life. The most serious doubt is the WIFI doesn’t stable. Sometimes it lose connection to the server in a second. After a while, it come to be fine.
Because of the problems, I require to full require or change a new one. If you can change a new one, it will be the most wonderful way to solve these problems.
I’m looking forward to hearing from you.
Yours sincerely,
Li Hua
这是一篇中低档习作,得分18。其优点是:
1. 作者运用了衔接词,观点清晰,层次分明。
2. 活学活用了一些 短语 ,如because of, after a while, look forward to, look through。
2. 时态、语态混乱。在第2段描述产品问题时,应统一用过去时态。如第2段第2句应改为I couldn’t connect the server when I was looking through the news. it was often losed connection to应改为it often lost connection to。
3. 中式英语过多,还有一些表达错误:第2段中的... during I use it应改为when I used it;it come to be fine应改为it turned out to be fine;第三段的I require to full refund应改为I require a full refund.
习作二
Dear Sir or Madam,
I am writing to you to complain about the poor quality of the router I bought from your store last week.
Having used it for several days, I found the router seemed to have been out of order and problems have arisen one after another. While I was searching for some information on the internet, it lost connection to server frequently, which annoyed me greatly. What made matters worse was that the signal of wireless network was not stable, which made it difficult for my iphone or ipad to connect to the net via WIFI, putting me to great inconvenience.
Therefore, I would be grateful if you could replace it with a new one as soon as possible. If not properly settled, a full refund would be acceptable as well. Thank you for taking it into consideration, and I’m looking forward to your early reply.
2. 亮点词汇短语表达运用得当。如:seem to have done, out of order, arise, search for, put sb. to great inconvenience, take sth. into consideration.
3. 长短句并存,句式灵活多样,文章节奏感强,语用能力突出。如:
Having used it for several days, I found the router seemed to have been out of order and problems have arisen one after another. (现在分词完成式作状语)
What made matters worse was that the signal of wireless network was not stable, which made it difficult for my iphone or ipad to connect to the net via WIFI, putting me to great inconvenience. (主语从句+非限定定语从句+现在分词作结果状语)
If not properly settled, a full refund would be acceptable. (条件状语从句的省略)
Dear supplier, We ordered 100 boxes of apples one month ago. It has been amonth since we confirmed our order and we haven’t received any goods yet. It causeshuge inconvenience and lose to our company. After careful consideration, we decideto cancel the order. We will order from another supplier. Regards, Peter Manager of ABC
这是考试练习题吧A Letter of ComplaintDear XXX,I am writing a letter to express my unsatisfication with the purchasing order (100 cases of apples) placed with your company. It has been a month since the date when the order is comfirmed by both parties. However, we have not received anything by now, which has brought great inconveineces and losses to us. After consideration, we decide to cancel this order and will order another company for instead. Regards,PeterABC Manager