酒店英语口语面试

下面是我整理的饭店英语 面试 口语，希望对大家有帮助。

饭店英语面试口语 自我介绍 ：

"When I left college, I wanted to go into hotel and catering work so I took up a position as areceptionist to learn some front of house skills.

Working for a chain of hotels opened up opportunities and I was accepted as a junior manager after 2 years and was promoted to Front of House Manager after another year. I then moved to a more prestigious hotel within the group as Assistant Manager reporting to the General Manager and was there for 2 years gaining really good experience in budgeting and financial management, planning, organising and directing all hotel services, including front-of-house: reception, concierge, reservations, food and beverage operations and housekeeping.

I held full responsibility for staff management and motivation, food control and sales, wine andliquor stocks, including the planning and coordinating of menus, being very experienced and capable of advising customers on menu and wine choice. I am also acknowledged as being very good at meeting and greeting customers and organising table reservations.

After another 2 years I accepted a position as Deputy Manager of a privately owned, 400 year old converted Yorkshire farmhouse set in 80 acres on the edge of the Yorkshire Wolds specialising in the highest levels of customer care and personal service with 14 guest bedrooms, 3 self catering cottages, conference and event facilities for up to 85 guests and a Farmhouse Restaurant & Bar for up to 55 guests.

I have been fully accountable for the business performance of restaurants which involved analysing and planning restaurant sales levels and maintaining profitability and preparing regular reports for management. I have organised rotas for all departments i.e. Housekeeping, Reception Weddings and Events and the Restaurant which covers breakfasts, lunches, conferences and dinners. I have also instigated and implemented a direct marketing strategy to increase sales leading to significant improvements in the Restaurant business; I maximised sales revenues through up-selling and planning of marketing programmes.

So, when I saw your advert for the General Manager's position I was really excited as I had just started to think about looking for a similar role and I am confident of having the Hotel and Catering management skills and experience that you require. As I mentioned, I am extensively experienced in the trade, which includes front of house, restaurants, bar and functions management. With my excellent organizational ability and interpersonal skills I run operations efficiently and profitably, and provide the highest levels of customer service, in fact I was 2010 winner in the Real Welcome category of the Welcome to Yorkshire Tourism Awards."

①如果你是应届 毕业 生

Good morning afternoon everyone! It is really nice to meet you all here. Let me introduce myself first. My name is I am graduated from College。 I am 22 years old now and my hobbies are During the school year, I joined Tourist Association. Because of this, I improved greatly on my communication ability. I am an outgoing, honest, responsible, and warm-hearted person. I can adapt different environments quickly. I love your hotel, at the same time, I am really proud of myself applying for this job, I hope you can give me a chance. Fianlly, I hope your hotel can become the best one among hotel industry。 Thanks for your time.

②如果你仅有实习 经验

my name is , and i am years old. I am now studying tourism management at..college i am confident, out-going and responsible. I like to attend outdoor activities and watch movies. I amgood atcommunication.I did my internship at .....hotel for ...... Want to have the opportunity to practice at your hotel.

③如果你有若干年的工作经验

My name is ....and my English name is ......It is my honor to be here and I really appreciate you offer me the chance of face-to face interview .I graduated from ... , and my major is hotel management .I like this kind of field very much and I take it as my career .Till now I have one year and a half experience .As a 23 years old man, I like to collect more experience to enrich myself and then it can help me to laid good foundation for my future career .

④如果你经验丰富

Hello, everyone, I am glad to have the opportunity to interview your hotel! My name is ...., 24-year-old, professional tourism management. I have done in the home front as the manager on duty, respect Hyatt done after room foreman, I have a wealth of management and customer service experience, my outgoing, cheerful, I like the hotel industry. I want your hotel to a display platform, I will work harder and learning.

饭店英语面试口语问题精选：

“work experience” is the type of work you've done in the past. If you haven't started working yet you can say “Right now I'm still a student.” or “I'm a recent grad and Ihaven't started working yet.” In the second sentence, “recent grad” is short for “recent graduate” and means that you have just finished school.

酒店 英语口语 面试 (1)：请告诉我你过去的工作经验，工作经验就是你过去所做的工作。如果尚未开始工作，就可以回答“Right now I'm still a student.”(现在我还是个学生。)或者说“I'm a recent grad and I haven't started working yet.”(我刚刚毕业，还没有开始工作。)“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。

Second One: What's your greatest weakness?

This is a popular question that western employers like to ask to make candidates nervous! In fact, they ask this to know how you respond to a difficult question. You shouldn't answer by telling your greatest weakness since you might not get the job! Instead, you can tell them something that isn't directly related to the job position.

酒店英语口语面试 (2)：你最大的缺点是什么?西方老板特别爱问这个问题，让面试者感到很紧张。事实上，他问这个问题是看你对棘手问题的反应。你没必要如实回答你的弱点，因为那有可能让你得不到这份工作。相反，你可以告诉他们一些与工作不直接相关的事情。

Third One: Why do you feel you are qualified for this job?

This question is a good opportunity to brag a little bit. You should talk about some extra skills you have that maybe wasn't included in your resume, or talk about your greatest strength in more detail.

酒店英语口语面试 (3)：你为什么觉得自己胜任这份工作?这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的技能;或者是再详细强调一下你的特长。

Fourth One: What kind of salary did you have in mind?

Salary is how much money you earn, usually per year. When asked this, it's best to answer with a salary range or approximation and not an exact figure. This shows that you are familiar with the industry if you know what the approximate salary should be.

酒店英语口语面试 (4)：你期望的薪水是多少?“salary”就是你赚多少钱，通常是年收入。回答这个问题时，最好说出一个大致范围，而不是一个确切的数字。如果你能说出这个工资范围，那就说明你对此行业非常了解。

Fifth One: If hired, when could you start work?

When answering this it's best not to say you can start right away. This might make you seem very desperate for a job. A safe answer would be “I can start at the beginning of next month.”

酒店英语口语面试 (5)：如果雇佣的话，你什么时候开始工作?回答这个问题时。一定要注意!不要说我马上可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常 保险 的回答可以是“I can start at the beginning of next month.”(我下月初可以开始上班。)

Sixth One: What kind of work does the posi-tion involve?

You can ask this to clarify exactly what kind of work you'll be doing.

这个职位包括哪些工作?通过问这句话，你可以清楚地了解到你的工作内容。

英语口语面试常见问题及回答

Type 1: “Why did you decide to seek a position in this company?”

“You are a top company and I am convinced there would be no better place to work. You provide your employees with an open working environment based on team work.”

Type 2: “Why did you leave your last job?”

(Hint: Don’t lie and don’t speak badly of your past employer)

“I felt there was a lack of potential for upward mobility, I needed a more challenging job”

Type 3: “How would you describe your ability to work in a team?”

”As part of my college basketball team I learned we must work together. My individual training in the gym contributed to the team’s overall success. I like a mix, with a group I get the group input, but some projects are done better if just one person is working on them”

Type 4: “What skills have you developed in your previous roles?”

“During my internship I worked for a few days in each of the departments of a company. This gave me a great insight into management techniques and how a big organisation works”

Type 5: “Would you be willing to travel in this job?”

“I understand that in order to build a good long term relationship with our customers it sometimes necessary to travel. I am more than willing to do this”

Type 6: “Describe your leadership skills?”

“It is important to take everyone’s opinion into account and give them the opportunity to excel. My role, as I see it, is organise and get things in order”

Type 7: “What suggestions do you have for our organisation?”

“Looking at your website, and comparing it with those of your competitors, I think you should streamline the site and emphasis the recent upgrades to your products”

Type 8: “What’s the biggest mistake you’ve made?”

“Taking for granted the huge sacrifices my parents made, so that I could succeed. I now do everything I can to make them proud of me”

英语面试常见问题及回答

1.Tell me about yourself.

这是一个面试问题中的经典头道开胃菜。

这个问题主要考察求职者的个性是否符合酒店的企业文化，所以回答的时候要尽量贴近这个酒店的情况来推销自己的特点。

比如酒店行业，那么你就该回答：

I really like the hotel industry, I think the hotel is my best friend.

总之是要找到自己跟这个酒店的一个切合点，让面试官了解你充分适合这个环境。

2.What are your three greatest strengths?

回答这个问题的`时候不可以含混不清，不可以只是简单回答“I’m really organized, punctual and get along well with others.”

简洁、精炼，找到这个酒店所看重的特长，是回答这个问题的关键。

但是如果应聘者是一个销售精英，可以说：

“I think my strongest strengths are aggressive, hard working and communicative.”

总之，需要考虑到应聘酒店及职务的需要来选择表现自己的优势。

3.What are your three greatest weaknesses?

老板都愿意找到一个了解、热爱工作，并能够为酒店创造价值的员工。

所以不要很诚实的把自己的毛病暴露出来，而是要策略的选择一些能够为自己加分的缺点。

4.Why are you interested in working for our hotel?

这个问题主要考察应聘者是否对这个工作进行了了解，或者是否真正有兴趣，所以需要围绕整个酒店的具体情况，让面试官知道你很清楚这个酒店的运营模式，以及对这项工作非常积极。

因此不要以“It seemed like a good career move”为开始。

如果能有一些实际问题回答的话，就会更大程度地得分，可以这样回答：“I read an article in the newspaper and was very impressed by……”但是前提是你必须真的对这家酒店作了研究，同时也要注意，不要让面试官觉得你是为了讨好面试官而言过其实，这样只会适得其反。

5.If we hire you, how long will you stay with us?

这个问题是要老板想知道你会不会像离开上一份工作那样很快的也离开这里，你可以这样回答：

“As long as my position here allows me to learn and to advance at a pace with my abilities.”

这样就告诉老板，你是希望和酒店一起成长，不会轻易离开。

6.Do you have any questions for me?

这也是一个面试中经典的结束问题，测试应聘者是否真正对这份工作真正有兴趣与热爱，此时应该询问具体的问题以显示应聘者非常了解该酒店，对未来的工作有很多的期待和好主意，充分表示热情。

应聘者一定要提前准备很多有关这个酒店具体情况的问题，最好能够涉及到他们业务上取得的成绩，比如说：“I learned that your hotel has seen tremendous growth in recent years. I’m keen to know how you made such a success.”

如果你在面试中通过如上方法解决了问题，那么，到了这时，你的这张聘书基本上就到手了。

英语面试的问题

I：Interviewer(面试者)A：Applicant(求职者)

教育背景：简明扼要，实话实说

尽管你在简历中对自己的教育背景作了介绍，但在面试时，面试官还有可能就此方面提问。还是事先做点准备吧。

①I:what is your major?

A:My major is Business Administration. I am especially interested in"Marketing".

(不仅回答了问题，还顺带一句介绍了自己较为感兴趣的方面，简明扼要。)

②I:Which university are you attending?

A:I am attending×××University.

③I:Have you received any degrees?

A:Yes. First, I received my Bachelor degree in English Literature, and then an MBA degree.

④I:What course did you like best?

A:project Management. I was very interested in this course when I was a student. And I think it's very useful for my present work.

⑤I:Do you feel that you have received a good general training?

A:Yes, I have studied in an English train-ing program and a computer training program since I graduated from university. I am currently studying Finance at a training school.

工作经验：显露实力，避免炫耀

①I:Have you ever been employed?

②I:Your resume says you have had one-year experience working in a foreign representative office in Shanghai, may I ask why you left?

A:I worked in a foreign rep.office for one year.However,I left there two years ago because the work they gave me was rather dull.I found another job that is more interesting.

③I:Have you done any work in this field?

④I:What qualifications do you have that make you feel you will be successful in your field?

⑤I:What have you learned from the jobs you have had?

A:I have learned a lot about business know how and basic office skills. In addition, I learned at my previous job show to cooperate with my colleagues.

⑥I:What's you major weak point?

A:I haven't been involved in international business, so I don't have any experience, but I have studied this course in the International Business Training Center of the×××Company.

⑦I:What are your greatest strengths?(实话实说好了，不必客气，但应注意语气和表情，不要给人炫耀之感。)

⑧I:please tell me about your working experience.

⑨I:Does your present employer know you are looking for another job?

A:No, I haven't discussed my career plans with my present employer, but I am sure he will understand.

性格爱好：表现积极、合作的一面

①I:How do you spend your spare time?

②I:Are you interested in sports?

③I:Do you think you are introverted or extroverted?

④I:What kind of personality do you think you have?

A:I always approach things very enthusiastically. When I beg in something, I don't like to leave it halfdone. I can't concentrate on something new until the first thing is finished.

⑤I:What is the most important thing for you to be happy?

A:Different people have different ideas. I think the most important thing for me is having a good relationship with my family members and my friends. My family has always been very closeknit, and my friend sand I spend a lot of time together. Without that I would be much less happy than I am.

⑥I:What makes you angry?

A:Dishonesty. It's unacceptable.

⑦I:What are your personal weaknesses?

A:I'm afraid I'm a poor talker. I'm not comfortable talking with the people whom I have just met for the first time. That is not very good for business, so I have been studying public speaking.

⑧I:Are you more of a leader or a follower?

A:I don't try to lead people. I'd rather cooperate with everybody, and get the job done by working together.

工作要求：我能胜任

①I:Do you think you can make yourself easily understood in English?

A:Yes, in most circumstances.

②I:Are you available for travel?

A:Yes, I like traveling. I am young, and unmarried. It's no problem for me to travel frequently.

③I:How about overtime work?

A:Overtime work is very common in companies. I can work overtime if it's necessary, but I don't think we will work overtime everyday.

④I:How long do you think we can depend on your working here?

⑤I:Do you like regular work?

A:No, I don't like regular work. I am interested in different projects with new opport unities and new challenge, but I can do regular work if the company needs me to do so.

⑥I:What salary do you expect

A:Shall we discuss my responsibilities with your company first?I think salary is closely related to the responsibilities of the job.

⑦I:Do you work well under pressure

A:Working under pressure is exciting and challenging. I don't mind working under pressure. I work well under the secircum stances. people can, I Can.

⑧I:Do you have any particular conditions that you would like the company to take into consideration?

A:No,nothing in particular.

⑨I:How soon can you begin working for us?

A:I need about two to three weeks for necessary formalities. I will quit then transfer to your company.

面试结束：礼貌道别

①I:Any questions?

A:When will I know your decision?

②I:How can we get in touch with you?

③I:We will notify you of our decision by mail, is this convenient for you?

④I:Thank you for your interest in our company.

A:Thank you, Mr.Smith. Goodbye.(Thank you for your time.)

⑤I:You will be hearing from us very soon. please send the next applicantin on your way out.

A:OK.Thank you very much.

此外，面试官还可能问及你的家庭情况，如家人对你的影响等，也应事先有所准备。