We acknowledge receipt of your order NO.117 you emailed us this morning concerning silk blouses, but regret to tell you that we are unable to take your order as the products you requested are not available for the time being owing to our manufacturers' lack of raw materials.
We contacted our manufacturers the moment we got your order. We are told that they can't get enough raw materials until the end of May. So if you can wait until then, we will contact you as soon as the products are available. Our manufacturers have promised to supply enough silk blouses then, including what you requested.
We are indeed sorry for being unable to take your order. We sincerely hope that you will understand our situation and keep business relations with us in the future.
Thank you for your letter of informing us of your lack of raw materials, thus not enabling send what we have requested.
Now that you couldn't provide us sufficient product, we'd better turn to another company, who may send us the same high-quality as well as yours.
Please don't hesitate to contact us immediately your new products come in.
Yours sincerely,
Sam Green
尊敬的杨先生:
感谢贵公司来函,告知我方因原产料短缺不能给予我方索要的产品。
既然贵方不能提供足够的货物,我方还是向其他公司订货,他们应该能提供与贵公司一样好的产品。
一旦新货运到,请立即通知我方。
山姆•格林
谨上
回信【2】
Dear Mr. Yang,
We acknowledge with thanks the receipt of your letter, telling us your lack of raw materials.
As you know, we are a young manufacturer in this area, not closely connected with reliable wholesalers here. It would be grateful if you could recommend us some reliable company. We solicit a continuance of your valued favor.
We are willing to keep intimate business relation with your firm. The moment you have sufficient saw materials, do not hesitate to tell us.
We have learned from the Commercial Counselor's Office of your Embassy in Beijing that your company has reestablished in London. We would like to extend our congratulation and offer our very best wishes for your continued success.
As you know, we are a Huangshan-based company in Anhui province of China, specializing in various tea products for of export. It's known to all that Huangshan Maofeng is one of the top ten famous brands of Chinese teas, which is a bestseller both at home and abroad. It is generally believed that drinking tea helps prevent some diseases and is beneficial for people's health. Chinese tea enjoys popularity all over the world.
For more information, please contact us or visit our website. We're looking forward your trial order.
We are very pleased to receive your e-mail dated 27 March.
As you have previously done business together, we believe your various organic teas will satisfy us. We enclose two copies of our orders for five of the items.
We hope that you will make delivery at your earliest convenience.