商务英语角话题

英： In this conversation, Sally Fraser, a Human Resources officer for a medium-size hotel on the West coast, is interviewing Victoria Jones for a position as night manager.Sally: I see from your resume that you certainly have the educational background and work background to handle this job. In fact, you seem to be somewhat overqualified for this job. It’s not as high a position as head manager of a major hotel like you had on the East coast. Why are you applying here? Victoria: From what I know, your hotel is very progressive and in a good position for expansion, and I think I can help you do that. I consider time management to be one of my key strengths. As night manager, I think I can maximize my time to ensure that night operations run at top efficiency, and at the same time help you to plan your expansion. Sally: I’m impressed with your advance knowledge of our business. Your cover letter shows that you’ve done your homework, and you have all the qualifications we’re looking for. But I’m still a little worried that you’ll leave if a higher position opens up at a more prominent hotel. Victoria: I came to the West coast for a change of pace. The night position suits my goals for the present, and I’m looking forward to the challenge of helping to make your hotel one of the key players here. Sally: I like your attitude, and it looks like you’re the person for the job. The position’s open two weeks from Monday. Can you start then? Victoria: No problem! 中： 在以下这段会话中，来自西海岸一家中等档次旅店人力资源部的Sally Fraser正在就夜间服务部经理一职对Victoria Jones进行面试。 Sally: 我从你的简历中看出，你有足够的教育背景和工作经验来接手这份工作。事实上，你的能力有点太突出了。我们这里的职位不像你在东海岸的大宾馆工作时所担任的总经理那样高。那你为什么要应聘在这里工作呢？ Victoria:据我所知，你们的宾馆发展很快，业务扩展进程也进行得很顺利，我想我在这方面可以助你们一臂之力。我认为时间管理是我的强项之一。作为夜间服务部经理，我想我能最大限度地利用我的时间来保证宾馆夜间服务工作以最高效率运行，同时我还能帮助扩展你们的业务。 Sally: 你对我们业务情况的预先了解给我留下了深刻的印象。你的说明信表明你做了预先的准备工作并且具备我们需要的一切资质条件。但我还是有点担心如果另一家更优秀的饭店向你提供更高的职位，你就会离开了。 Victoria: 我来西海岸是为了改变我的生活节奏。这项夜间工作正适合我目前的目标，我期待着迎接挑战来帮助你们成为本地最重要的饭店之一。 Sally: 我欣赏你的态度，看起来你是最合适这份工作的人了。这个职位在下周一后的两个星期就空下来了。你到时候能开始工作了吗？ Victoria: 没问题。商务对话实战之营销策略篇 来源：[ 洋话连篇 ] In this conversation, Tanya Nichols, the owner of an ice cream manufacturing company, is talking with her marketing manager, Carla Hutchison, about the marketing strategy for a new product.Tanya: So, Carla, do you have a marketing plan for our new ice-cream sandwich? Carla: Yes I do. After going through our S.W.O.T. process, I think we’re in good shape. One of our main strengths is the quality of our ice-cream, and there’s is a good market opportunity for the novelty of a choice of flavors. Since our company already has a good image,I don’t see many weaknesses. No other company sells ice-cream sandwiches with a choice of 5 flavors, so there’s no threat to speak of, either. Tanya: I assume we don’t need to worry about creating a need, with summer almost here. Carla: Right. As for the marketing mix, we’ll package it in gold foil with dark brown lettering to simulate chocolate, and price it 20% higher than our chocolate-covered ice-cream bar. It’ll be introduced in selected places across the country starting next month. The main promotion will be through advertising, using a ‘pull’ strategy, of course. We haven’t finalized our ads yet, so I’ll have to let you know. Can we meet again the beginning of next week? Tanya: Sure can. Let me check ... how about Tuesday morning at 10:30? Carla: Uh, let’s see ... okay with me. 中： 在这一对话中，Tanya Nichols是一家冰淇淋制造公司的业主，她正在和他的营销经理Carla Hutchison谈论一种新产品的营销策略。 Tanya: Carla,你对我们新的冰激凌三明治有什么营销计划吗？ Carla: 是的我有。经过SWOT分析，我认为我们的经营状况很好。我们的主要优势之一是我们产品的质量，并且创新口味的产品在市场上有很大商机。因为我们公司已有一个好的形象，我并不认为有很多不利因素。没有其他公司有5种口味的冰淇淋三明治，所以对我们来说谈不上有什么威胁。 Tanya: 我想夏季就要来临，我们不用再为创造需求而担心。 Carla:对。至于说营销组合，我们要用像巧克力一样的深褐色字母的金箔纸来包装它，仿照巧克力，并且定价比我们的巧克力脆皮冰激凌贵20%。下个月将要在全国有选择地投放市场。主要通过 广告促销，当然是运用“拉”的策略。我们还没有最终决定我们的广告，因此我还得要通知你 。我们下周初能再碰一下面吗？ Tanya: 当然可以。让我看一下……星期二早上10:30怎么样？ Carla: 呃，我看看……我没问题。 Tanya: 好，干得好，Carla.下周见。

《商务英语口语900句》共有30个单元组成，每个单元设计了20—40个句子不等，其中有30或40个句子的单元又分成了两个部分，以减轻学员在学习时的心理负担。另外，每个单元列出了有一定难度的单词和词组，并作了中文注释，对个别专业术语也作了解释。《商务英语口语900句》是作者对自己多年商贸英语教学实践和商务世纪现场谈判经验的总结，涉及范围全面，内容充实，语言规范、景点，适用面广，实用性强，可以说不但是一本理想的商务口语培训教材，也是一本非常实用的对外经贸业务人员的必备工作手册。

我们学习口语目的是为了与别人进行交流，所以 英语口语 中的几个要素的重要次序应为：流利-准确-恰当。接下来，我给大家准备了 商务英语 口语提高的秘籍,欢迎大家参考与借鉴。

商务英语口语提高的秘籍

(2). Try to find some partners practicing oral English together and English corner is a good place as where we may exchange English study experience, widen our sight and improve interest in English.

寻找学伴一起练习口语，英语角是个不错的地方，在那我们不但可以练习口语，还可以交流 英语学习 经验 ，开拓视野,提高英语学习兴趣。

(3). If English partners are not easy to get, then we have to create an English environment ourselves by speaking English to ourselves.

如果找不到学伴或参加英语角的机会很少，那么也没有关系，有很多种 方法 可以自己练习口语：比如通过自己对自己将英语来创造英语环境，可以对自己描述所看到的景物，英语口述自己正在作的事情.

(4). This method is very effective and easy to insist on--interpreting Chinese-English novels or books. First we read the Chinese parts and then try to interpret them into English and then compare our interpretation2 with the original versions in the novels or books so that we can find out the mistakes, shortcomings and progresses in our interpretation.

这种方法非常有效且很容易坚持---口译汉英对照(或英汉对照)的小说或 其它 读物.首先我们先读汉语部分,然后逐句直接口译成英文,完成一小段后，去看书上的对应英文部分并与我们的口译进行比较,我们马上可以发现我们口译的错误,缺点和进步。

请注意:开始要选择较简单的读物,且应大量做,只做一两篇效果是不明显的.开始可能较慢,费时较多,但请坚持,整体上这是一个加速的过程。

高级阶段请计时练习,以加快反应速度和口语流利度.

作为成人学英语, 记忆力 差是个拦路虎,作复述练习或背诵课文往往力不从心，或者由于词汇量太小觉得直接作口译太难,那么这样做可以非常有效地解决这个问题:：先学习英文课文,通篇理解透彻后，再来看汉语译文，把汉语译文口译回英文。这样等于既作复述练习又作口译(语)练习，可谓一石双鸟!

这样作的好处：

1. 自己就可以练习口语,想练多久,就练多久。

2. 始终有一位高级教师指出您的不足和错误---英文原文。

3. 题材范围极广,可以突破我们自己的思维禁锢,比如我们总是喜欢谈论我们自己熟悉的话题,所以我们总是在练习相同的语言,进步当然就缓慢了。

4. 选择小说,幽默 故事 或好的短文阅读,使我们有足够的兴趣坚持下去。

5. 有一些我们在直接 学习英语 课文时被我们熟视无睹的地道的英语用法会被此法发掘出来。

6.对所学知识和所犯错误印象深刻.这等于我们一直在作汉译英练习,很多英文译文是我们费尽心思憋出来的,所以印象相当深刻.比直接学习英文课文印象要深的多。

7. 经过大量的练习,你会有这样的感觉:没有什么东西你不能翻译,你的翻译水平大大加强了,你的口语表达力大大提高了!

(5). Interpreting what you hear---Changing Roles: Three people make a group: one speaks Chinese, one speaks English acting3 as the foreigner, one acts as interpreter. Then change roles. This is a good interpreting training method and is good for studying from one another. In addition, it may improve the responding ability and speed of students. The advanced stage of this method is simultaneous interpretation.

听译法-角色互换:三人一组,模拟翻译实战.一人将汉语，一人将英语,扮演老外，一人作翻译。练习一段时间后互换角色.这是一种非常好的翻译训练方法,也是很好的相互学习，取长补短的方法.而且可大大提高反应速度和能力，此法的高级阶段为同声传译，我们可以在听广播或看电视或开会时，把所听内容口译英文。

(6). Oral composition and 3-minute training method: This method is suitable for intense training. Making an oral composition a certain topic for one minute the first time and record the composition on tape at the same time. Then listen to the composition and find out the room for improvement. Then make the same composition for two minutes for the second time and also record it.

And at last repeat the above-mentioned for three minutes.

口语 作文 和3分钟训练法:此法适用于强化训练，找好一个题目作一分钟的口语作文,同时将其录音.听录音,找出不足和错误,就此题目再作两分钟的的口语作文,同样录音,再听并找出不足与进步,继续作三分钟口语作文.这是高级口语训练,效果不俗。

(7). Retelling exercise: Retell some articles or English stories in our own words.

复述练习:最简单也是最有效的口语 学习方法 .从治本上攻克英文的方法,特别适合初学者和中级学者,用自己的话背颂所听的 英语故事 或 文章 短文,应该大量地练习.

(8). If possible, we may read some English tongue twisters loudly and quickly with one or two cakes of candy in our mouth (just as the Chinese cross-talk actors do.) to train our oral cavity muscle and tongues suitable for English pronunciation.

如果可能我们也可以大声且快速朗读英文 绕口令 (就象相声演员练嘴),还可以同时口中含块糖以加大强化训练的力度.这样来强我们的口腔肌肉迅速适应英文发音,使我们的口语相当流利,清晰,而且还有自信.例如:

☆A big black bug4 bit the back of a big black bear. The big black bear bit back the big black bug.

☆This fish has a thin fin1; That fish has a fat fin; This fish is a fish that has a thinner fin than that fish.

(9). Paying more attention to phrases and small words as one major shortcoming of Chinese English (especially Chinese oral English) is that Chinese students tend to use big words in their oral language,but the idiomatic5 oral English is abundant with short, active and vivid phrases. And most of such phrases are made of small words.

特别注意 短语 (词组)和小词的运用，中国式的英语尤其是口语一个很大的缺点就是中国学生喜欢用大词，而真正地道的英语口语确是充满着短小，活泼，生动的短语，富有生气，而这些短语大部分有小词构成。

(10) Thinking in English.英语思维的培养。

1. 大量根据图片来了解生词的含义，故事的情节，这是少儿英语中常用的方法，也试用于成人。

2. 习惯于使用英-英字典而不是英-汉字典会起相当重要的作用。

3. 加强听力训练,尤其是听用英语解释英语的课程讲解。

4. 如果没有机会拥有封闭的语言环境的话。

就最好尝试一下自我封闭语言环境的创造与训练。如：强迫自己在一周内所有要表达的话，全部用英语表达。只要你能坚持一周，效果就相当明显，而无论你所表达的英语有多糟!

(11). Oral English has its own features, but it is closely combined with other aspects of English, for example, writing may make oral English precise and accurate.

口语虽自有特色,但与英语的其它方面紧密相连，比如，经常练习写作，可使口语更加精准。

我们学习口语目的是为了与别人进行交流，所以英语口语中的几个要素的重要次序应为：流利-准确-恰当。

(2). Try to find some partners practicing oral English together and English corner is a good place as where we may exchange English study experience, widen our sight and improve interest in English.

寻找学伴一起练习口语，英语角是个不错的地方，在那我们不但可以练习口语，还可以交流英语 学习经验 ，开拓视野,提高英语学习兴趣。

(3). If English partners are not easy to get, then we have to create an English environment ourselves by speaking English to ourselves.

如果找不到学伴或参加英语角的机会很少，那么也没有关系，有很多种方法可以自己练习口语：比如通过自己对自己将英语来创造英语环境，可以对自己描述所看到的景物，英语口述自己正在作的事情.

(4). This method is very effective and easy to insist on--interpreting Chinese-English novels or books. First we read the Chinese parts and then try to interpret them into English and then compare our interpretation2 with the original versions in the novels or books so that we can find out the mistakes, shortcomings and progresses in our interpretation.

这种方法非常有效且很容易坚持---口译汉英对照(或英汉对照)的小说或其它读物.首先我们先读汉语部分,然后逐句直接口译成英文,完成一小段后，去看书上的对应英文部分并与我们的口译进行比较,我们马上可以发现我们口译的错误,缺点和进步。

请注意:开始要选择较简单的读物,且应大量做,只做一两篇效果是不明显的.开始可能较慢,费时较多,但请坚持,整体上这是一个加速的过程。

高级阶段请计时练习,以加快反应速度和口语流利度.

作为成人学英语,记忆力差是个拦路虎,作复述练习或背诵课文往往力不从心，或者由于词汇量太小觉得直接作口译太难,那么这样做可以非常有效地解决这个问题:：先学习英文课文,通篇理解透彻后，再来看汉语译文，把汉语译文口译回英文。这样等于既作复述练习又作口译(语)练习，可谓一石双鸟!

这样作的好处：

1. 自己就可以练习口语,想练多久,就练多久。

2. 始终有一位高级教师指出您的不足和错误---英文原文。

3. 题材范围极广,可以突破我们自己的思维禁锢,比如我们总是喜欢谈论我们自己熟悉的话题,所以我们总是在练习相同的语言,进步当然就缓慢了。

4. 选择小说,幽默故事或好的短文阅读,使我们有足够的兴趣坚持下去。

5. 有一些我们在直接学习英语课文时被我们熟视无睹的地道的英语用法会被此法发掘出来。

6.对所学知识和所犯错误印象深刻.这等于我们一直在作汉译英练习,很多英文译文是我们费尽心思憋出来的,所以印象相当深刻.比直接学习英文课文印象要深的多。

7. 经过大量的练习,你会有这样的感觉:没有什么东西你不能翻译,你的翻译水平大大加强了,你的口语表达力大大提高了!

(5). Interpreting what you hear---Changing Roles: Three people make a group: one speaks Chinese, one speaks English acting3 as the foreigner, one acts as interpreter. Then change roles. This is a good interpreting training method and is good for studying from one another. In addition, it may improve the responding ability and speed of students. The advanced stage of this method is simultaneous interpretation.

听译法-角色互换:三人一组,模拟翻译实战.一人将汉语，一人将英语,扮演老外，一人作翻译。练习一段时间后互换角色.这是一种非常好的翻译训练方法,也是很好的相互学习，取长补短的方法.而且可大大提高反应速度和能力，此法的高级阶段为同声传译，我们可以在听广播或看电视或开会时，把所听内容口译英文。

(6). Oral composition and 3-minute training method: This method is suitable for intense training. Making an oral composition a certain topic for one minute the first time and record the composition on tape at the same time. Then listen to the composition and find out the room for improvement. Then make the same composition for two minutes for the second time and also record it.

And at last repeat the above-mentioned for three minutes.

口语作文和3分钟训练法:此法适用于强化训练，找好一个题目作一分钟的口语作文,同时将其录音.听录音,找出不足和错误,就此题目再作两分钟的的口语作文,同样录音,再听并找出不足与进步,继续作三分钟口语作文.这是高级口语训练,效果不俗。

(7). Retelling exercise: Retell some articles or English stories in our own words.

复述练习:最简单也是最有效的口语学习方法.从治本上攻克英文的方法,特别适合初学者和中级学者,用自己的话背颂所听的英语故事或文章短文,应该大量地练习.

(8). If possible, we may read some English tongue twisters loudly and quickly with one or two cakes of candy in our mouth (just as the Chinese cross-talk actors do.) to train our oral cavity muscle and tongues suitable for English pronunciation.

如果可能我们也可以大声且快速朗读英文绕口令(就象相声演员练嘴),还可以同时口中含块糖以加大强化训练的力度.这样来强我们的口腔肌肉迅速适应英文发音,使我们的口语相当流利,清晰,而且还有自信.例如:

☆A big black bug4 bit the back of a big black bear. The big black bear bit back the big black bug.

☆This fish has a thin fin1; That fish has a fat fin; This fish is a fish that has a thinner fin than that fish.

(9). Paying more attention to phrases and small words as one major shortcoming of Chinese English (especially Chinese oral English) is that Chinese students tend to use big words in their oral language,but the idiomatic5 oral English is abundant with short, active and vivid phrases. And most of such phrases are made of small words.

特别注意短语(词组)和小词的运用，中国式的英语尤其是口语一个很大的缺点就是中国学生喜欢用大词，而真正地道的英语口语确是充满着短小，活泼，生动的短语，富有生气，而这些短语大部分有小词构成。

(10) Thinking in English.英语思维的培养。

1. 大量根据图片来了解生词的含义，故事的情节，这是少儿英语中常用的方法，也试用于成人。

2. 习惯于使用英-英字典而不是英-汉字典会起相当重要的作用。

3. 加强听力训练,尤其是听用英语解释英语的课程讲解。

4. 如果没有机会拥有封闭的语言环境的话。

就最好尝试一下自我封闭语言环境的创造与训练。如：强迫自己在一周内所有要表达的话，全部用英语表达。只要你能坚持一周，效果就相当明显，而无论你所表达的英语有多糟!

(11). Oral English has its own features, but it is closely combined with other aspects of English, for example, writing may make oral English precise and accurate.

口语虽自有特色,但与英语的其它方面紧密相连，比如，经常练习写作，可使口语更加精准。

扩展：拍马屁原来是“kiss某人的屁股”

如果要评选人类最美丽的词语，“吻”(kiss) 应该算一个。王子吻醒了睡美人，公主吻活她的心上人……一个打动人心的童话似乎总是不能离开一个“生命之吻”，而一个深情的吻开启的不仅是爱人的双唇，而是她(他)的心。

kiss sb.'s ass1 拍马屁John never kissed the boss' s ass. 约翰从不拍老板的马屁。

kiss-ass 马屁精，谄媚者

kiss good-bye 吻别，被迫放弃

She kiss them good-bye. 她和他们吻别。

If you don't work hard, you can kiss your bonus goodbye. 如果你不努力工作，就拿不到奖金了。)

kiss of death 看上去出于好心实则会导致失败的行为或东西

It's the kiss of death whenever Paul helps with the cooking.

每当保罗帮忙做饭时，总是好心做坏事。

kiss of life 口对口的人工呼吸(生命之吻)

kiss of peace [宗] 接吻礼，团结友爱的接吻

kiss the rod 甘心受罚

We can't evade2 the issue; all we can do is to kiss the rod.

这个问题我们规避不了，只好俯首受罚。

blow/throw a kiss 飞吻

He blew a kiss at the pretty girl.

他对那个漂亮女孩做了一个飞吻动作。

kiss-me-quick (垂于额上的)鬈发

give a kiss 接个吻

a Judas kiss 口蜜腹剑

snatch a kiss 冷不防接个吻

steal a kiss 偷吻, 冷不防接个吻

kiss off 不在乎;拒绝You can kiss off that problem now.

现在你可以不为那个问题操心了。

vacuum kiss 真空吻(sucking the air out of one's partner's mouth and lungs)

French kiss 法式接吻(kiss with your mouth open and your tongues touching3)

Platonic4 kiss 柏拉图之吻(short kiss on the check for greeting)

smooch 与…搂抱亲吻

He planted a big smooch on her.(他深深地吻了她。)

peck匆匆一吻She gave him a peck on the cheek.(她在他脸颊上匆匆一吻。)

我觉得学口语还是要脸皮厚一点才行，要敢于说出口，不要怕说错，还有就是要有信心作为非母语专业的人说英语时也不要要求百分之百正确，要拥有敢于交流的心理素质如果想跟老师多多交流的话那就选择时下流行的电话英语吧，电话授课，更能训练你的听说能力*

A : Good morning sir, welcome to our booth． B :Thank you very much．Your booth was really arranged very nicely． A :Thank you for your compliment．Would you like to have a seat? B : Thanks. I'm the manager of the import division of XYZ Co. Ltd. Here is my card. A : Pleased to meet you and I am glad to have the opportunity to recommend to you our lastest laser and electronic product of this year. This product of ours represents the development trend for the next decade. B : What about the functions? A : It combines many functions in one. It is a high-grade product. B : Have you looked into the sales? A : Such products are widely sold in markets abroad. And they are gaining in popularity because of their fine quality, competitive prices and honest dealings. B : I would like to see the samples first . A : Ok. This is the newest export item for this year. B : Thanks. Do you have catalogues? I'd like to have a few copies to study carefully. A : Here you are. I'm sure our products will interest you. B : That's impressive .Thanks you for your introduction. I should say some of them could be found in the market in my country. A :I'm glad to hear that，take you time and look around，and you are welcome to our factory sometime B: Sure，I'm planning to visit some factories after this trade fair. By the way, which province are you from? A : Zhejiang province. B :Really, there is famous for light industry，isn’t it? A :It sure is． B : I also hope we can do business together in the future. A : I hope so.

Advantages and Disadvantages of Firecrackers\r\n Now it is not allowed to set off firecrackers in big cities on festivals. Some people are against it. But I am for the idea.\r\n some people think setting off firecrackers is a traditional way to celebrate important festivals, especially the Spring Festival. It can show people’s happiness, their feelings and the festive mood. And people can enjoy the beautiful scenery of fireworks.\r\n On the other, hand, as we all know, setting off firecrackers may cause a lot of trouble. It may bring big fires and air pollution. And it will do harm to people’s eyes and hearing. If firecrackers are not set off correctly they can injure or disable people or even cause death’ This will bring great sorrow to the family.\r\n From these we can see there are more disadvantages, So I approve of not setting off firecrackers, and we should seek other ways to show our happiness. \r\n放鞭炮的利与弊\r\n 现在大城市在节假日里不允许燃放鞭炮。有些人反对这么做，但是我赞成。\r\n 一些人认为燃放鞭炮是庆祝重要节日的传统方式，尤其是春节。它可以展示人们快乐、热情的节日气氛。人们也可以欣赏美丽的烟火。\r\n 另一方面，众所周知，燃放鞭炮会给人们带来很多麻烦。它会引起大火以及空气污染;它会损坏人们的视力和听觉;如果鞭炮燃放不正确，它全使人们受伤或致残，甚至升起死亡。这会给家庭带来很大的痛苦。\r\n 从这些我们可以看到燃放鞭炮弊大于利，所以我赞同不放鞭炮。我们应该寻找其他方式来表达我们的喜悦之情。

商务英语包含的内容比较广泛，对学者听力和口语方面的要求也很高你必须在掌握一定词汇和短语的基础下，能够灵活运用到现实中点击下面的LOGO，向专家请教一下你在日常学习中遇到问题吧