酒店英语考试答案

自信，笑容，也就是要给人以亲和力，这是酒店面试官主要看重的，因为酒店就是要服务客人的，所以，给客人以好心情是酒店上层对员工的要求。酒店对实习生的要求有四点：专业技能，对客服务，交流能力，英语能力。而最后两项对实习生尤其重要，因为前两项，酒店是会培训的，后者是个人能力问题。所以在英语面试当中，要注重后面两项。准备一份英文自我介绍是必要的，内容吗，可以介绍一下自己的业余生活，酒店倾向外向的男生或女生，所以内容要能体现出你是活泼开朗的，比如，业余时间会和同学聊天，会参加一些party, 参加一些课外活动。有可能问的问题：1.do you have an english name?2.what do you do in your spare time?3.what's your shortcoming？4.what's your favorite sports?5.how much do you know about our hotel?6.why do you choose our hotel?7.which department do you want to join? 8.introduce yourself?9.talk about one of your friends.10.we think that you are not suitable for food and beverage department,do you want to go housekeeping?

在课堂情景对话教学中,如何调动学生参与度、串联所学知识、提高学生情景对话的能力,是对话教学中的关键和目标。我整理了酒店常用英语对话短文，欢迎阅读!

B:

This is your room.After you,sir.May i put your bags here?

这是你的房间先生。我可以吧你的行李放在这里吗?

G:

Sure,Just put them anywhere.

当然，随便放吧。

B:

Here is your room key,Is this the correct number of bags?

这是您的房间钥匙,行李的件数对了的吧?

G:

Let's see.Yes,that's all.

让我看看。是的，全在这儿了。

B:

May i hang your coat in the closet,sir?

先生，你的外衣我给你挂在衣柜里可以吗?

G:

Ah,yes.Thank you!

啊，好的，谢谢你!

B:

You're welcome,sir.Shall i open the curtains for you?

欢迎光临先生。要不要我为你打开窗帘?

G:

Yes,that's a good idea.

好的，好主意。

B:

Anything else(can i do),sir?

先生，还需要帮忙吗?

G:

No,i guess that's all.

应该不需要了。

O:

Good moring,Jinjiang Hotel.May i help you?

早上好，锦江饭店。需要我帮忙吗?

G:

Yes,Could you tell me how to get to your hotel?

是的，你能告诉我怎么去酒店?

O:

Where will you be coming from,sir?

你从哪儿来的，先生?

G:

From the railway station.

从火车站来的

O:

It's about a 20-minute walk.If you like,you can take No.20 Bus.It'll take you right here.

大约20分钟的行程，如果你愿意可以在这里做20号巴士。

G:

Good,thank you.

好的，谢谢你。

O:

You are welcome,sir.We look forward to serving you.

欢迎您先生。我们期待你的光临。

R:

Changhong Hotel.May i help you ?

长虹饭店。需要我帮忙吗?

G:

I'm phoning from the U.S.A I want some information before making a reservation.

我从美国打的电话。我在我来之前想先订个酒店。

R:

Yes,madam.How can i help you?

是的，夫人，我怎样帮你呢?

G:

The first thing i want to know is how far the hotel is from the airport.

第一，我想知道从机场到酒店要多久。

R:

Only fifteen minutes drive.

只需要15分钟。

G:

Do you have a conference room?

你会议室吗?

R:

We have a conference hall that seats four hundred.We also have eight meeting rooms which seat twenty persons sach.

我们有分别可以容纳400人，还有8人，或者20人的会议室。

G:

So you must have a business center.

所以，是有商务中心的。

R:

Yes,madam.The business center offers twenty-four service.We can provide secretarial and translation services and we of course have fax and telex.

是的，夫人，在2004年商务中心提供了服务。我们可以提供秘书，翻译服务，我们当然有传真和电传。

G:

What do you charge for double and single rooms?

你这的单人间和双人间分别怎么收费的?

R:

Single rooms are RMB 320 Yuan per day while double rooms are only RMB 480 Yuan.

单人房要320元，而双人房每天要收480元

G:

That sounds very reasonable.Well,i'll have to talk to my boss before making reservations.

这听起来似乎很合理.好吧，我得和老板谈谈再决定。

R:

Do you need any further information,madam?

夫人，你还需要什么资料吗?

G:

Ah,yes.Is there a boutique in the hotel?

啊，是的，酒店这有精品店吗?

R:

Yes,madam.In fact,we have a shopping center with fashion boutiques,a souvenir shop and supermarket.

是的，夫人，事实上，我们这有时装精品店，礼品店和超市。

G:

Thank you for all information.

谢谢您的所有信息。

R:

Thank you for calling the Changhong.

感谢您致电长虹.

name :Wang Hongcheck in: June 25, 2012number of rooms reserved: Twentytel number:email:wanghong7080@163.comspecial requests:The meeting of 20 participants, from June 26th to June 28th for the hotel conference room, conference room have computer, projector and other facilities. During the meeting in the hotel to enjoy early, late meals, and provided with broadband Internet access

NAME:wanghong check in: June 25, 2012 Number``: 20 tel:010-79那个 Email：....@163.comspecial requests：First：There were 20 people to participate in the meeting, in the hotel to enjoy in the early, and dinner.Second：We can be in the room the Internet。The last： June 26, to June 28 renting hotel conference room a, ask contain computer and projector and other equipment。