Scene:The telephone rings. The Reservations (R) answers the phone.
R: Reservations. May I help you?
Client(C): Yes. The American People-to-people Education Delegation will be visiting Shanghai at the end of this month. I’d like to book 10 double rooms with twin beds for five days.
R: For which dates?
C: For May 23rd, 24th, … and 27th.
R: One moment please, sir.
(The reservations check the list.)
Yes, we can confirm 10 rooms for five days.
C: Thank you. Is there a special rate for a group reservation?
R: Yes, there is a 10 per cent discount.
C: That’s fine.
R: By the way, how will they be getting to Shanghai? Will they be coming by air?
C: Yes.
R: Could you give me the flight number, please, in case the plane’s late?
C: Oh, sorry. I don’t know the flight number, but I’ll let you know by phone tomorrow.
R: Thank you, sir.
C: Oh, yes. According to the program, they’ll have a meeting on the 25th. Have you got a big conference hall?
R: Yes, sir, we have a very nice multi-function hall, but you’ll have to speak to the manager about that. Please hold on a moment and I’ll see if I can put you through.
Good morning, this is the Front Desk.May i help you,sir?
早上好,这是前台。需要我帮忙吗,先生?
G:
yes,i'dlike to reserve a room.
是的,我想要订个房间
C:
Thank you,Sir.For which date?
谢谢,先生。订哪一点的?
G:
From November 9th
11月9日起
C:
For how many nights?
住几晚?
G:
For two nights.
两晚
C:
How many guests will there be in your party?
有多少人和你一起?
G:
Just my wife and i
仅仅和我的妻子
C:
Which kind of room would you prefer,a double or a twin?
你想订哪种类型的房间,一张双人床还是两张单人床的?
G:
A twin,please
两张单人的吧
C:
Could you hold the line,please?i'll check our room availability for those days,thank you for waiting,sir.we have a twin at RMB 1000 Yuan and atRMB 1500 Yuan,which would you prefer?
I'd like to confirm your reservation,sir.A twin room for Mr.and Mrs.Davis at RMB 1500 Yuan per night for two nights from November 9th to November 11th.My name is Steve and we're looking forward to serving you.
Scene:Henry Bellow (B) and Margaret Bellow (M), an American couple, are going to spend their Holidays in China. Now Mr. Bellow is making a reservation at Haitian Hotel in Shanghai through a long distance call.
Reservations (R): Shanghai Haitian Hotel. Reservation Desk. Can I help you?
B: I’m calling from New York. I’d like to book a room in your hotel.
R: What kind of room would you like, sir? We have single rooms, double rooms, suitesand Deluxe suites in Japanese, British, Roman, French and presidential styles.
B: A British suite, please.
R: Would you like breakfast?
B: No, thanks.
R: Can you give me your name please, sir?
B: Bellow. B-E-L-L-O-W.
R: Thank you, Mr. Bellow. And your arrival and departure dates?
B: From May 26th to May 29th.
R: Very well, Mr. Bellow. British suite without breakfast from May 26th to May 29th. Am I correct, Mr. Bellow?
B: Yes, thank you.
R: What time will you be arriving, Mr. Bellow?
B: Around 5:00 p.m.
R: All right. You’ll be expected to be here then.
B: That’s fine. Thank you, madam. Good-bye.
R: Good-bye.
Scene: The Reservations (R) answers the phone as soon as it rings.
R: Reception. Can I help you?
Client (C): I’d like to book a single room with shower for Mr. George Smith. He plans to arrive on the 20th of this month.
R: How long will he be staying?
C: I don’t know, but it could be anything from seven to tend.
R: Then we can only confirm a room from the 20th to the 27th. I’m afraid we won’t be able to guarantee him a room after the 27th. We usually have high occupancies in the peak seasons.
C: What if there isn’t any room then?
R: Don’t worry, sir. We can either put him on a waiting list or find him a room in a nearby hotel.
C: Fine. How much do you charge for a single room with breakfast?
R: For one night, the hotel cost would be 200 yuan. How will he be paying, sir?
C: His company will cover all the expenses. We’ll send you a check right away.
英语对话课教学是实现英语学习的最终目标——交际的最好手段。我整理了预定酒店英语对话,欢迎阅读! 预定酒店英语对话一 A:Royal Hotel, can I help you? 皇家酒店,我能为您服务吗? B:Yes. I urgently need a room for tomorrow night, and do you have any vacancies? 我急需一个房间,明晚入住,请问你们还有空房吗? A:Yes, we have. What kind of room would you like? 还有空房。您需要什么样的房间? B:I'd like a suite with an ocean view, please. 我想要一个海景套房。 A:No problem, sir. 没问题,先生。 预定酒店英语对话二 A:Hello, this is Hilton Hotel. How may I help you? 你好,这里是希尔顿酒店,请问有什么可以帮您? B:Hi. I would like to make a reservation on this Friday. 你好,我想订一间周五的房。 A:OK. What kind of room do you want? We have single rooms, twin rooms, double rooms and suites available on Friday. 好的。请问您需要什么样子的房间?周五有单人间、双人双床间、双人间和套间。 B:I want a single room with ocean view. Do you have one? 我想订一间带海景的单人间,可以吗? A:Let me check. Yes. 我看一下。可以。 B:OK. I will take it. 好的,那我订这间了。 A:When do you check in? How long are you planning to stay? Do you have any special requirements? 请问您什么时候入住?打算住几天呢?有什么特殊要求吗? B:I guess I am going to arrive at 9:00 in the morning and I would like to leave at 200 in the afternoon on Sunday. Please give me a room away from the elevator. I hate noises while I am sleeping. 我想我应该周五早上9点入住,周日下午2点退房。请帮我订一间远离电梯的房间,我睡觉怕吵。 A:OK. No problem. 好的。没问题。 预定酒店英语对话三 A:Abby Park Hotel. Can I help you? B:Yes, I would like to book a room for my wife and myself. A:Certainly sir. Could I have your arrival and departure dates? B:We will be arriving on Tuesday next week and staying for two days. A:We have a double room for you with a nice view of the park. Would that be OK? B:Yes, that would be great. How much is the room? A:It is ninety-five pounds per night. It is a double room with a bathroom. There is a fridge, coffee maker and a television in the room. B:Does the bathroom have a bath or a shower? A:All our bathrooms have full size baths with a shower attachment. B:Does the room have an Internet connection? A:Yes, all our rooms have plimentary wireless Internet. B:Excellent. Do you serve breakfast in the hotel? A:Yes, breakfast is included in the price. Our guests have the choice of a full English breakfast or a continental breakfast. B:That's great. Can I book the room? A:Certainly, Sir.