The Bank of China assigns the Bank for cooperative as the Olympic Games, by the high level bank service management level and the quality, has demonstrated the Chinese Banking industry harmonious good faith service image to the world. Neighbor which begins along with the Olympic Games, for better greets the Olympic Games the arrival, the Bank of China will greet eight side guests by a higher quality service. First, expands the servicing facility investment, consummates serves the channel. The science reasonable establishment counter service window, the service district service system, strengthens the great hall guidance and the service. Second, the progressive improvement serves the mesh point environment, makes every effort to achieve the district to be reasonable, the facility is complete, artistic comfortable. Third, enhances the service to handle the efficiency. The improvement service method, raises the service level. The perfect standard service standard, completes the service propaganda, the announcement and the prompt, the standard service charge. Must strengthen training, improves staff's service quality and operation ability vigorously。The establishment perfect service suit and the emergency handle work mechanism and the flow, raise the customer suit handle work efficiency earnestly. Fourth, is must strengthen to the cabinet service, enhances the bankcard each service function. Strengthens the ATM machine management, safeguards to the cabinet service grade of service, enhances the bankcard service each service function. Olympic Games period, the bankcard business volume will increase large scale, facing the world finance consumer high standard, large-scale, the comprehensive bankcard service demand, the Commercial bank must prepare for full. Strives for to achieve the machine facility “not to have the barrier”, the language exchange “not to have the barrier”, the question solution “not to have the barrier”;