商务英语会话答案

S:I'm sorry, here comes out some urgent cases, may I call you later? (The other one):Certainly, please just tell Mr.chen I called. S:Sure ,nice talking to you. (面对Rollins） S:Hello !Mr .Rollins ,how are you. R:Fine(,sorry for being late). S:I'm sorry/(That's nothing ,but), Mr chen's tied up/busy/not available at the moment. He has someone with him right now. Actually he did wait for you till 2:10. I 'll have him meet you as soon as he's available.Please wait in the lounge for a moment. R:Certainly. S:This way please. 然后你们可以自由攀谈 如果对方不是说 Certainly 而是有其他的要求 R:But it's urgent. S:Would you like to talk to someone else in other section? Or may I take a message for you? 另附你所需要的常用会话 挂电话用语： （1） 谢谢你来电。 Thank you for calling. （2） 感谢你打给我。 It was kind of you to call me. （3） 很高兴跟你谈话。 Nice talking to you. （4） 有空请再打电话来。 Call again when you've got time. （5） 我随时高兴接到你的电话。 I'm always glad to hear from you. （6） 让我们保持联络，再见。 Let's keep in touch, good-bye. 告知对方不便： (1) I'm sorry, he's tied up/busy/not available at the moment. (2) I'm sorry, he has someone with him right now.I 'll have him call you as soon as he's available 综上，表达的方式有很多。挂电话的时候应尽可能体现出你与其通话的愉悦，并期待和他进行下一次通话。而告知对方不便的时候应尽可能地表示歉意，决不能毫无理由地搬出对方的过失来解释，此外还应尽力提供自己力所能及的解决方式（如同上面的第二句）。在对方等待的时候，如若需要，还可尽力与客户攀谈，转移其注意力。

如果一个中国的贸易商签了一份FOB洛杉矶的合同，那么他是在进口还是出口？================顺便告诉你答案 是进口 importing~

想要学好口语，其实语境很重要，如果没有英语这方面的语境，就只有自己去创造，自己去练习一、先记商务英语方面的单词，这是第一步二、之后多记一些常用的口语，多练三、去参加英语角，或者到一些外国人比较集中的地方，跟他们交流交流只有不断地说，不断的努力，才能提高英语口语。

英： In this conversation, Sally Fraser, a Human Resources officer for a medium-size hotel on the West coast, is interviewing Victoria Jones for a position as night manager.Sally: I see from your resume that you certainly have the educational background and work background to handle this job. In fact, you seem to be somewhat overqualified for this job. It’s not as high a position as head manager of a major hotel like you had on the East coast. Why are you applying here? Victoria: From what I know, your hotel is very progressive and in a good position for expansion, and I think I can help you do that. I consider time management to be one of my key strengths. As night manager, I think I can maximize my time to ensure that night operations run at top efficiency, and at the same time help you to plan your expansion. Sally: I’m impressed with your advance knowledge of our business. Your cover letter shows that you’ve done your homework, and you have all the qualifications we’re looking for. But I’m still a little worried that you’ll leave if a higher position opens up at a more prominent hotel. Victoria: I came to the West coast for a change of pace. The night position suits my goals for the present, and I’m looking forward to the challenge of helping to make your hotel one of the key players here. Sally: I like your attitude, and it looks like you’re the person for the job. The position’s open two weeks from Monday. Can you start then? Victoria: No problem! 中： 在以下这段会话中，来自西海岸一家中等档次旅店人力资源部的Sally Fraser正在就夜间服务部经理一职对Victoria Jones进行面试。 Sally: 我从你的简历中看出，你有足够的教育背景和工作经验来接手这份工作。事实上，你的能力有点太突出了。我们这里的职位不像你在东海岸的大宾馆工作时所担任的总经理那样高。那你为什么要应聘在这里工作呢？ Victoria:据我所知，你们的宾馆发展很快，业务扩展进程也进行得很顺利，我想我在这方面可以助你们一臂之力。我认为时间管理是我的强项之一。作为夜间服务部经理，我想我能最大限度地利用我的时间来保证宾馆夜间服务工作以最高效率运行，同时我还能帮助扩展你们的业务。 Sally: 你对我们业务情况的预先了解给我留下了深刻的印象。你的说明信表明你做了预先的准备工作并且具备我们需要的一切资质条件。但我还是有点担心如果另一家更优秀的饭店向你提供更高的职位，你就会离开了。 Victoria: 我来西海岸是为了改变我的生活节奏。这项夜间工作正适合我目前的目标，我期待着迎接挑战来帮助你们成为本地最重要的饭店之一。 Sally: 我欣赏你的态度，看起来你是最合适这份工作的人了。这个职位在下周一后的两个星期就空下来了。你到时候能开始工作了吗？ Victoria: 没问题。商务对话实战之营销策略篇 来源：[ 洋话连篇 ] In this conversation, Tanya Nichols, the owner of an ice cream manufacturing company, is talking with her marketing manager, Carla Hutchison, about the marketing strategy for a new product.Tanya: So, Carla, do you have a marketing plan for our new ice-cream sandwich? Carla: Yes I do. After going through our S.W.O.T. process, I think we’re in good shape. One of our main strengths is the quality of our ice-cream, and there’s is a good market opportunity for the novelty of a choice of flavors. Since our company already has a good image,I don’t see many weaknesses. No other company sells ice-cream sandwiches with a choice of 5 flavors, so there’s no threat to speak of, either. Tanya: I assume we don’t need to worry about creating a need, with summer almost here. Carla: Right. As for the marketing mix, we’ll package it in gold foil with dark brown lettering to simulate chocolate, and price it 20% higher than our chocolate-covered ice-cream bar. It’ll be introduced in selected places across the country starting next month. The main promotion will be through advertising, using a ‘pull’ strategy, of course. We haven’t finalized our ads yet, so I’ll have to let you know. Can we meet again the beginning of next week? Tanya: Sure can. Let me check ... how about Tuesday morning at 10:30? Carla: Uh, let’s see ... okay with me. 中： 在这一对话中，Tanya Nichols是一家冰淇淋制造公司的业主，她正在和他的营销经理Carla Hutchison谈论一种新产品的营销策略。 Tanya: Carla,你对我们新的冰激凌三明治有什么营销计划吗？ Carla: 是的我有。经过SWOT分析，我认为我们的经营状况很好。我们的主要优势之一是我们产品的质量，并且创新口味的产品在市场上有很大商机。因为我们公司已有一个好的形象，我并不认为有很多不利因素。没有其他公司有5种口味的冰淇淋三明治，所以对我们来说谈不上有什么威胁。 Tanya: 我想夏季就要来临，我们不用再为创造需求而担心。 Carla:对。至于说营销组合，我们要用像巧克力一样的深褐色字母的金箔纸来包装它，仿照巧克力，并且定价比我们的巧克力脆皮冰激凌贵20%。下个月将要在全国有选择地投放市场。主要通过 广告促销，当然是运用“拉”的策略。我们还没有最终决定我们的广告，因此我还得要通知你 。我们下周初能再碰一下面吗？ Tanya: 当然可以。让我看一下……星期二早上10:30怎么样？ Carla: 呃，我看看……我没问题。 Tanya: 好，干得好，Carla.下周见。

看你给的分数，可以看出你很重视这个问题，是在工作中遇到的吗如果是的话，个人认为还是加强一下商务英语能力为好那样也不至于遇到问题不知该怎么办有兴趣的话，可以试试“英语教练”互动教程价格低，性价比高，是唯一一个支付宝担保的交易，可以试用7天，不满意无条件全额退款24小时随时随地学英语，不受时间、地点限制，利用零碎时间把英语学好里面精选了上百个常用情景对话，你可以选择不同的角色来进行人机对练，这样有助于加深你的印象，再次面对类似情景，能够及时应对专业老师全程跟踪答疑，为学员量身定做学习建议哈佛大学、耶鲁大学、清华大学教授组成权威专家团队强势打造还有可能获得赠送的免费“真人一对一”陪练，价值上千元直接百度一下“英语教练”就可以找到官网或者点击先下面的LOGO向专家咨询一下学习英语方面的方法

口语学习的提高就是坚持每天多说英语，天下在线口语，多恩加英语，e线英语，Hkknow英语课程挺有.好.针对性的，1对1外教辅导真的有明显效果。你：. I heard A is very interested in Cnese story?他 : yes. Definitely.你：Maybe we could show some good place around Beijing to A.他: That' cool. What's that exactly? Could you pls give me some details.你：I tnk we should go to Fragrance ll. It's very near to Beijing, and very popular for visitor, now it's time for the maple leaf turn to red. So it's the best time for going.他： I see. But I tnk we should go to the Great Wall, one of the seven greatest miracle in the world. No one want to missing ts place if he come to Cna.你 : hmm, how about we offer the two solutions to A and let m make the decision?他： Ok. No problem.完

首先说挂电话如果你只是让对方等等，然后继续和他讲，你可以说：Sorry Kelly(对方名字)，I just have some urgent stuffs here, can you hold the line for a second please?如果你想挂断，一会打回去，可以说：Sorry Kelly(对方名字)，I just have some urgent stuffs here. Can I call you back in 5 minutes?如果你不想继续讲了，这样说：Sorry Kelly(对方名字)，I need to handle some other things here. I will pass the information to Mr. Chen when he comes back. (对你们的谈话总结性发言，然后就88了)至于迟到的那哥们：Sorry Mr Rollins, Mr Chen just went into another urgent meeting. He actually waited for you till 10 past 2. Would you able to take a seat, and I will inform him right away. 之后你就进去告诉Chen,说Rollin来了，看你老版如何反应了。如果老板说，我马上就来，你对Rollins说Mr Rollins, Mr Chen is coming, won’t be long. 不过根据我经验，老板多少会拖拖的，摆架子嘛如果老板说，让他等半小时，你对Rollins说Sorry Mr Rollins, Mr Chen is in a really urgent meeting and it will take about 30 minutes. I apologize for that. Would you mind to wait another 30 minutes or if it’s not suitable for your schedule, we could arrange another appointment for you. （虽然是他的错，你还是客气点好了）。如果老板说，让他滚！你说：Sorry Mr Rollins, I am afraid that Mr Chen will be probably sitting in the meeting all the day as it’s really urgent. So he might not be able to see you today. Would you let me check with him the schedule after the meeting and contact you to make a new appointment for you? 老板都不care，你也不用太在意啦。

FOB 表示船上交货条件，后跟的是起运港，货从洛杉矶发出，中国商人是进口商