英语二投诉信格式

结构要点：投诉信是对产品或服务表示不满的信件，一般分三个部分：1. 提出投诉内容；2. 说明具体情况；3. 提出解决办法。语言注意点：投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时，语言要把握分寸，不失风度。一般说来，一封投诉信应包括三个最基本的方面：1.投诉内容。一般放在信的开头。常用的表达法有：I am writing to you about... which I received/bought ...I am going to complain about ...I am sorry to have to return with this letter... which I received/bought...2.投诉原因。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有：When we checked..., we noticed...When I took... out of the bag and examined... closely, I found...When I unpacked... and tried to use it, it did not work.3.希望得到的结果。常用的表达法有：Please let me know what you intend to do in this matter.I am returning... under separate post and look forward to receiving a full refund of...In view of the inconvenience that this has caused, I feel you should...下面是关于产品投诉的范文：Dear Sir or Madam,A few months ago I purchased a washing machine (Sanyo XQB50-68) from your department store. After a few weeks I found that it had seriously damaged that clothes. I asked you to change one for me, which you did. Now I want to ask you to change this one for me again.This one does not damage my clothes any more, but I have found that it tangles the clothes seriously and when it automatically begins to spin the water out, the machine shakes so heavily that it stops by itself. In the instruction booklet you have not mentioned this defect and neither have you told the user how to solve the problem. I am quite annoyed by the fact that sometimes when I came back from work to take the clothes out to dry, they were still unwashed. When I at home. I have to tend it frequently to untwist the entangled clothes. Is that what you call your machine “fully automatic”. Please change a new one for me that will not entangle the clothes. Otherwise, I would ask you to give my money back, or I would complain to the Consumers’ Association.Yours sincerely,Fan Yang翻译：几个月前我从您的百货公司购买了一台洗衣机 (Sanyo XQB50-68)。经过几个星期，我发现它严重破坏衣服。我请你为我换一台，你换了。我现在想请你在为我换一台。这一个不会破坏我的衣服了，但我发现它严重的缠结衣服，当它自动将水抽干时，机器震动的更严重，它自己停止了。在说明书你有没有提到这一缺陷，并也没有告诉用户如何解决这个问题。我很恼火,有时当我工作回来,把衣服拿去凉干,但他们仍未洗完。当我在家里。我不得不照料它频繁地解开纠缠的衣服。难道这就是你叫你的机器“完全自动”。请为我换个新的，不会搅衣服。否则，我想请你给我退款，否则我会投诉到消费者协会。我是新手，希望亲采纳噢~(*^__^*) 嘻嘻

考研英语写作占的比分也比较大。就是平时多练习、积累。1、是文章的结构。 2、是好词好句。 3、是多阅读，积累好的素材。对于作文的提升，红宝书·写作180篇的英语作文模板，它里面有大量的经典读物素材好、语句美，阅读时只要你掌握了其中的技巧和方法再加以练习写作不成问题。

如果你英文不是很好的话，一边查词典一边写。如果你是问格式怎么写的话，按照中文的格式翻译过来就OK了

先写中文的 在翻译成英文的 就可以了】

。。。2019不是还早么？投诉信和其它信格式也没啥区别，开头dear xxx,结尾my sincerely，第一段写发现了问题，希望引起重视，第二段写为啥有问题，第三段写希望你能改进。具体的可以找高分作文来背一背，再自己练几篇，肯定没问题的。

商务英语 信函是国际商务活动的重要交流手段,而商务英语投诉信又是其中不可或缺的一种类型。以下是我整理的一些投诉信模板，希望对 英语学习 者有帮助。投诉信 (1)开头： 自我介绍 ，交代投诉内容，表明本信的目的和要求。 (2)正文：说明情况，讲清利害，分析利弊。告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。 (3)结尾：表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复。 投诉信经典句型归纳 (1)It is a great pity that we find there is something wrong with… (2)Would you please let me know whether or not you can…as soon as possible? (3)I hope that my problem will get your kind consideration. (4)I am sure there are technical or manmade errors involved. (5)l hope you can make an investigation into this matter as soon as possible. (6)I hope I can get my refund as soon as possible.我希望能尽快收到退款。 (7)I am writing to make a complaint about… (8)If it is not properly settled，I would ask you to give my money back, or I would complain to the concerned authorities. (9)One annoying aspect of your service is… (10)I have been pleased with your services for years，but now I feel very disappointed. (11)I would like to draw your attention to the problem/fault… (12)I am writing to inform you that I find…unsatisfactory. (13)I wish to express my dissatisfaction/disappointment about… (14)It would be highly appreciated if you could… (15)I trust you will take my complaints seriously and… SAMPLE WRITING Directions: You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting. He/She has parties in the room and sometimes borrows your things without asking you. Write a letter to the Accommodation Officer at the college and: 1) ask for a new room next term, 2) you would prefer a single room, 3) explain your reasons. Dear Sir or Madam, I am writing to express/ dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient. I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties. To solve this difficulty/ improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible. Yours sincerely, Li Ming投诉信的结构 (1)开头：自我介绍，交代投诉内容，表明本信的目的和要求。 (2)正文：说明情况，讲清利害，分析利弊。告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理。 (3)结尾：表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复。 二. 投诉信经典句型归纳 (1)It is a great pity that we find there is something wrong with… 令人非常遗憾的是我们发现……有问题。 (2)Would you please let me know whether or not you can…as soon as possible? 你们是否可以告知我能不能尽快…… (3)I hope that my problem will get your kind consideration。我希望您能考虑一下我的问题。 (4)I am sure there are technical or manmade errors involved.我确信出现了技术或人为的错误。 (5)l hope you can make an investigation into this matter as soon as possible.我希望你们能尽快调查此事。 (6)I hope I can get my refund as soon as possible.我希望能尽快收到退款。 (7)I am writing to make a complaint about… 我写信是为了投诉…… (8)If it is not properly settled，I would ask you to give my money back, or I would complain to the concerned authorities. 如果此事不能妥善解决，我将要求退还支付款项，或者向有关部门投诉。 (9)One annoying aspect of your service is… 你们的服务项目中一个令人不满的地方是…… (10)I have been pleased with your services for years，but now I feel very disappointed. 多年来我一直很满意你们的服务，但现在我非常失望。 (11)I would like to draw your attention to the problem/fault… 我想让您知道这个问题/错误…… (12)I am writing to inform you that I find…unsatisfactory. 我写信是为了告诉你，我发现……令人非常不满意。 (13)I wish to express my dissatisfaction/disappointment about… 我想表达我对……的不满/失望。 (14)It would be highly appreciated if you could… 如果你能……我将万分感谢。 (15)I trust you will take my complaints seriously and… 我相信你会认真对待我的投诉，并且…… 三.投诉信参考 范文 ： Directions: You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting. He/She has parties in the room and sometimes borrows your things without asking you. Write a letter to the Accommodation Officer at the college and: 1) ask for a new room next term, 2) you would prefer a single room, 3) explain your reasons. Don’t sign your own name at the end of your letter, using“Li Ming”instead. Dear Sir or Madam, I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient. I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties. To solve this difficulty/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible. Yours sincerely,