food service front manager Chinese Restaurant CaptainReservation CaptainWestern Restaurant-SupervisorAssistant Security Manager Security Managersales consultant Front Office Manager Lobby/ Assistant managerhousekeeping manager Human Resources ManagerC&B Supervisor of Human Resources logistics Supervisor of Human Resources clerk of Human Resources Manager of Finacial Department Purchasing Specialist/StaffEngineering ManagerQuality Inspection ManagerAdministrative Assistant of General Counsel to the BoardDirector of General Manager's Office
岗前准备pre-work preparation店外关注outside store awareness来电接听Never miss a phone call迎接顾客welcome Customers建立互动Interpersonal and relationship需求明晰demand clarification车型推荐recommending car models邀请试坐invite to sit inside the Car试乘试驾giving a Ride or Test Drive价格谈判hagglings and negotiations异议处理objection handling销售顾问sales consultants促使成交making deals done送别顾客see off the customers跟单促单following up and make the deals交车服务handover service客情维护maintaining customers relationship投诉处理Customer Complaints