酒店情景英语unit6

Guest: Hello, I’d like to check in please. 你好，我想入住贵酒店。Hotel staff: Certainly. Can I have the name please? 当然可以，能把姓名给我吗？Guest: Mr Harold Smith. Harold Smith先生。Hotel staff: Ok, Are you checking out tomorrow?好的，您是明天退房吗？Guest: Yes, I am. That’s right. 是的没错，是明天退房。Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗？Guest: Yes please. At 6.30am. 是的，请在早上6.30唤醒我。Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨6.30到9点。祝您入住愉快。Guest: Thank you.谢谢你。Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好，我有预定，名字是Tomlinson. Hotelstaff: Ok I’ve found it. Checking out on the 27th? 好，我找到了。是27日退房吗?Guest: That’s right. 没错。Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗？Guest: Yes, sure. Also, I’d like a non-smoking room please. 当然可以。另外，请给我一间无烟房间。Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 当然可以，女士。这是您的房间钥匙。您的房间在7层左侧，房间号码781。退房需要在中午12点之前。

Scene 1 Between the Guest and the Room AttendantGuest: Excuse me. We're leaving today.Room Attendant: Is there anything I can do for you？Guest: No, just tell the accounting desk abou it.Room Attendant: My pleasure. By the way，I'd like to tell you that the check-out time is 12∶00 noon，sir． Scene 2 At the Accounting Desk Guest: I'd like to pay my bill now．Front Office Cashier 1: Your name and room number，please？Guest: George Wright，Room 706．Front Office Cashier 1: Have you used any hotel services this morning or had breakfast at the hotel dining room，Mr George Wright？Guest: Yes，my friend and I just had breakfast at the dining room，but we didn't use any services．Front Office Cashier 1: Fine．This is your bill，Mr George Wright. Four nights at 90 US dollors each，and here are the meals that you had at the hotel．That makes a total of 665 US dollars．Guest: Oh, my God! How could it be so much? I didn't expect it to be so much. Maybe there is something wrong with the meals.Front Office Cashier 1: I'm very to hear that, Mr George Wright. Don't worry. I'll check it at once.(The Front Office Cashier 2 calls the manager of Food and Beverage Outlets)Waitress A: This is the Food and Beverage Outlets. Can I help you?Front Office Cashier 2: This is the Front Office. I'd like you to reaffirm the meals of Mr George Wright. There is something wrong with the cost.Waitress A: OK. Just a minute.... Oh, yes, you are right. The cost should be $201.Front Office Cashier 2( turns to Mr George Wright): Sorry, sir,we made a mistake.Guest: What happened? How could you be so careless! I want to see your lobby manager.(The lobby manager comes. )Lobby manager: Sorry, sir. I've heard about the accident. Here I want to apologize to you for our carelessness and the delay and inconvenience that it brings to you. Please frogive us. We won't make the same mistake again. And we''ll give you a small gift. Welcome you to here next time.Guest: That'll be fine.(Turns to Front Office Cashier 1)Guest: Can I pay by credit card？Front Office Cashier 1: Certainly．May I have your card，please？Guest: Here you are．Front Office Cashier 1: Please sign your name here．Guest: Oh, yes．Is it possible to leave my luggage here until I'm ready to leave this afternoon？ I'd like to say good-bye to some of my friends．Front Office Cashier 1: Yes，we'll keep it for you．How many pieces of your luggage？Guest: Just three．I'll be back by 3∶00．Front Office Cashier 1: That's fine. Have a nice day．Guest: Thank you．See you later.

出门在外，住是一个大问题，要是去到国外旅游怎么用英语去预定酒店入住酒店呢?下面是酒店英语口语情景对话，一起来了解下吧：【酒店英语口语情景对话】R:Good afternoon,Sir and Madam.May I help you?下午好,先生夫人,需要我帮忙吗?G:Good afternoon,I'm Jack Wilson.My wife and I have just arrived.We'd like to have a room at your hotel for tonight.下午好,我是杰克威尔逊.我和我的妻子刚刚抵达我们需要今晚在旅店住一晚R:Welcome to our hotel.Have you made any reservations?欢迎来到我们旅馆,你有预约吗?G:I'm afraid not.Could you arrange a twin-bed room with a bath for us?恐怕没有.你能安排一个可以洗澡的双人床房间吗?R:Wait a moment,please...Oh,Room 1111 is available,which commands a good view of Huangpu River.请等一下.哦,可以用1111室,它临黄浦江的景色 .G:Great,l'll take it.How much do you charge?太好了,我定了,多少钱?R:RMB 720 Yuan720元G:OK好的R:Please show me your passports and fill in this registration form.请让我看看你的护照,并填写登记表.G:I'll take care of it.我会搞定的.R:Thank you.Would you please pay RMB 1500 Yuan as deposit?需要付1500元.G:Here you are给你R:Thanks.This is the receipt,key and the room card to Room 1111.The bellman will show you up with your baggage.I hope you'll enjoy your stay with us.这是收据,这是1111房间的钥匙和房卡.侍者将带您和您的行李去你的房间.我希望您能在这里过得愉快.G:That's very kind of you.【酒店退房英语对话】A:What's the matter?A:有什么事情?B:Checking out, please.B:我要退房。A:Can I have your keys,please? Thank you. Here's your statement.A:能把钥匙给我吗?谢谢。这是您的账单。B:Excuse me. What are these charges?B:对不起。这几笔钱是怎么回事?A:Oh,these are the phone charges and these are for something from the bar.A;哦，这些是电话费，这些是酒吧里的开销。B:Wait a minute. I made a phone call , but I never made a connection.B:等等。我是打过一个电话，可我没有打过外线啊。A:I know, sir. Those aren't telephone company charges. Those are hotel charges.A:我知道。先生。这些不是电话公司的收费，这些是旅馆收的。B:Isn't that a bit excessive?B:这是不是有点过分?A:I'm sorry,sir. It's our policy.A;对不起，先生。这是我们的规矩。B:OK. Here is the money.B:好了。给你钱。A:Thank you. Welcome to our hotel again.A:谢谢。欢迎再来。【酒店预订客房英语对话】Reservationist(R): Good afternoon. What can I do for you?下午好，我能帮您什么吗?Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?下午好，这里是北京外贸公司，我想订一间套房，有吗?R: Certainly, can you give me your name please, sir?有的，先生，可以告诉我您的名字吗?C: West, W-E-S-T.R: Thank you, Mr. West. But by the way, how long will you stay here?谢谢，WEST先生。请问你要住多久呢?C: I’ll stay here for quite a long time.我将会住很长一段时间的。R: I’m glad you will be staying at our hotel for a long time.很高兴你将会在我们酒店长住。C: How much is the suite, please?请问套房多少钱呢?R: Your suite is 320 yuan (RMB) per day.您订的套房一天是320元。C: Does that include attendance?有包括服务费吗?R:Three hundred and twenty yuan a day, service included.320元一天，包含服务费。C: Meals included?餐费有包含在内吗?R: Meals are extra, not included.餐费是另外算的，不包含在内。C: What services come with that?都还有些其他的什么服务吗?R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day.您的房间有一间带空调的卧室，一间客厅，一间浴室，一台彩电，一部电话并且每天都有主要的国际新闻报送到您的房间。C: Do I have to pay in advance?我需要提前预付吗?R: Yes, you may pay half of it. The account will be settled later.要的，您需要先预付一半，稍后会设定一个帐户。C: On which floor is the suite?套房在几楼呢?R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south.我们提供两个套房供您选择。一个是在一楼，另一个是在十三楼。两个套房都带浴室并且都是朝南的。C: What’s the difference between them?它们之间有什么不同呢?R: The conditions and the prices are the same. No difference.。条件和价格都是一样的，没什么不同。C: Which is quiet? I want a quiet one. I hate noise at night.哪一间更安静?R: The one on the thirteenth floor is very quiet. The room number is 1316.三楼的那一间是非常安静的。房间号是1316。C: I think I’ll take the one on the thirteenth floor.。我想我还是订三楼的那一间吧。R: OK. And your arrival and departure dates?好的，那您抵店和离店的日期是?C: I don’t know, but it could be seventeen to twenty days.不知道，但是大概会住17至20天吧。R: Then we can only confirm a room from the 10th to the 27th. I’m afraid we won’t be able to guarantee you the room after the 27th.那我们只能确认一个房间给您，从10号至27号，恐怕我们不能保证27号之后有房间给您了。C: What if there isn’t any room then?是不是那之后都没有房间了?R: Don’t worry, sir, We can either put you on a waiting list or find you a room in a nearby hotel.不要急，先生，我们也可以将您列在等候名单上或者在最近的地方为您找一家酒店。C: Fine, thank you. Good-bye.好的，谢谢，再见。【酒店引客进房英语对话】Floor Attendant (FA): (Smiling) Good afternoon, sir and madam. Did you have a nice trip? 下午好，先生女士，您们旅途愉快吗?Mr. Bellow (B): Yes, thanks. 是的，谢谢。FA: Welcome to the ninth floor. I’m the floor attendant. Just let me know if there is anything I can do for you.欢迎到9楼，我是楼层服务员。如果有什么需要，请告诉我。B: Where is Room 908, please? 908房在哪儿呢?FA: Ah, Mr. and Mrs. Bellow. Would you care to step this way, please? It is along here.BELLOW先生、夫人，请走好，沿着这儿走就可以了。Mrs. Bellow(M):Oh, how do you know our name?你是怎么会知道我们的名字?FA: It was on the arrival list for room 908.Here we are. May I have your key, please? Let me open the door for you.您们的名字在908房的预抵名单上，把房间的钥匙给我好吗?我帮您们开门。B: Here it is. 在这。FA (Knocks at the door first, opens it, and precedes the guests into the room and turns on the light) This way, please.(先敲门，然后引领客人进房间并开灯)这边请。B: Thank you. When will our baggage arrive?谢谢，我们的行李什么时候送上来?FA: Your suitcases will be here shortly. The bellman is handling them.您们的行李马上就送上来了。行李员正在处理当中。B: Very well(Looking around the room.) 非常好(环视房间)FA: How do you like this room? 您觉得这房间怎么样呢?M: Oh, it looks comfortable and cozy. We like it very much.看起来很舒适。我们很喜欢。FA: (Drawing the curtains aside) The room is facing south and commands a good view of the Huangpu River.(把窗帘拉开)这房间朝南并面对着黄浦江，景色很好。M: Yes, how lovely it is! 是的，真的很美!FA:(Handing the room key to Mr. Bellow) Here is your key, Mr. Bellow.(把房间钥匙交给BELLOW先生)这是您的钥匙。

多听 多看 多说 多思考 多练平时多积累一些词汇和短句最好是看一些英语资料和视频。记忆词汇的时候要掌握内在规律，由简单到复杂，可以多看一些英语类的新闻、语法书籍。有时间自己多写一些英文日记。从简单句入手。逐步提高。多跟会外语的人进行交流，多研究

小学英语对话课是整个小学英语教学的重要组成部分,主要内容以丰富的对话情境、简单的英语句型表达和课文相关的话题为主,主要目的是培养小学生初步运用英语语言进行交际的能力。我整理了入住酒店英语情景对话，欢迎阅读!

(A：Receptionist/the waitress B：Guest)

A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir?

B: Well, I’m~~~ from `````. I’d like to check in, please.

A: All right. Do you have a reservation with us, sir?

B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ?

A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need?

B ：what’s the price for standard double room?

A：oh，sir。the price for standard double room is 288 Yuan。

B: What! Why is so expensive?

A：yes，sir。Our hotel is an international 5-star chain hotel，and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ，the dinning room locates at 6th floor, between 7am to 9am.

B：OK， I know now。i’d like to check in a standard double room.

A: All right. how many days are you planning to stay?

B: oh, I want to stay here for 3 days.

A: one moment, please. Sir，please show your ID ，just like driver's license, passport or ID card。

B：here you are。

A：wait a moment ，please。

Could you please fill in the registration card?

B: Sure. Here it is. Is it all right?

A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。

B: Thank you.

A：you’re welcome。Good luck。

C=Front Office Clerk 前台服务员 G=Guest 顾客

C：Good afternoon. Welcome to XX hotel. May I help you?

下午好!欢迎光临 xx 酒店。能为您效劳吗?

G：Yes, I’d like to check-in,pleae.

我要登记住宿。

C：Certaily,sir. May I have your name ,please?

好的，先生。请问大名?

G：I’m Lawrence Brown.

我叫劳伦斯.布朗。

C：Do you have a reservation with us. Mr. Brown?

布朗先生，您预订了房间了吗?

G：Yes, from tonight.

是的，预订了。从今晚开始。

C：Just a moment please. I’ll check our reservation record. (After a while) Thank you for waiting, Mr.Brown. Your reservation is for a twin from March 5th to 7th for three nights. Is that right?

请稍后，我检查一下预订记录。(过了一会儿)让您久等了，布朗先生。您预订了从 3 月 5 日到 7

日 3 个晚上的双床间，是这样的吗?

G：Exactly.

对。

C：Could you fill out the registration form, please?

请填写这张登记表好吗?

G：Fine(Fill the form)

好的(填写表格)

C：How would you like to make payment?

您打算如何付款呢?

G：By American Express Card.

用美国运通信用卡。

C：May I take a print of the card ,please?

请让我划印一下你的卡，好吗?

G：Sure, here you are.

好的，给你。

C：Thank you, Mr. Brown. Your room number is 2809.that’s on the 8th floor. A bellman will show you the room. Please enjoy your stay.

谢谢您，布朗先生。您的房间是 8 楼的 2809 好房，服务员会带您过去，希望您住得愉快。

YOU: Hello, My name is Dennis. I have a reservation.

HOTEL CLERK: Certainly, sir. (CHECKS THE RESERVATION SYSTEM) Yes, would you like a room facing the pool or the ocean?

YOU:. Is there a difference in price between the two?

HOTEL CLERK: Yes, the rooms that face the ocean are $100 per night, while the ones facing the pool are $80 per night.

YOU:. OK, I'll go with the one facing the ocean, please.

HOTEL CLERK: And you would like that for three nights, correct?

YOU:. Yes, that's right.

HOTEL CLERK: I'll have the porter bring up your bags.

YOU:. No, that's fine, I'll do it myself.