酒店常用英文口语

1. Good morning/evening. Reservation. May I help you? 早上好/晚上好，这里是...酒店客房预订部，请问需要什么帮忙吗？ 2. What can I do for you? 我能为您帮什么忙吗？ 3. Hold on line, please. Could you please hold on? 请稍等（电话中） 请稍等，好吗？ 4. Could you wait a minute, please? 请稍等，好吗？ 5. Are you with a company? 您是公司预订吗？ 6. May I know you departure date? 请问您的离店日期是哪天？ 7. How long will you stay with us? 请问您住几天？ 8. How many people are there in your party? 您们一共几个人？ 9. That will be four nights. 四个晚上。 10. May I know the arrival date, please? 请问哪天入住？ 11. Is it just for tonight? 请问只住今天一晚吗？ 12. When do you check in? 请问您什么时候入住？ 13. Would you like a single room or a double room? 请问你想订单人间还是双人间？ 14. What kind of room would you like/prefer? 请问您喜欢什么样的房间？ 15. Would you please tell me your full name, please? 请问您的`全名是？ 16. And your address, please? 请问您的地址？ 17. May I know you telephone number, Mr Smith? 史密斯先生，请问您的电话号码是？ May I know your company name and how would you like to settle your payment? 请问您的公司全称及付款方式？ 18. We have a single available for those dates. 我们还有一些单人间可以接受预订在那个时间段。 19. It’s all right for the next week. 下个星期没有问题。 20. We do have a vacancy for those dates. 那段时间我们可以接受预订 21. Yes, you can have a room on Saturday. 是的，星期六您可以订到房间。 22. I’m afraid we won’t be able to guarantee you a room after the 16th. We usually have high occupancies in the peak seasons. 恐怕十六号后我们不能保证有房间提供给您，那段时间是我们的入住高峰期。 23. I’m sorry, but we’re fully booked for single rooms. Would you like to have a double one? 很抱歉我们的单人间已经订满了，给您订双人间怎么样？ 24. I’m sorry, but the hotel is full on that date. 很抱歉，那天我们酒店的客房已经住满了。 25. I’m sorry, we don’t have any room availablee for that week. 很抱歉，我们那周的预订已经全满了。

以下是戴尔英语整理的关于酒店宾馆前台常用的英文对话一、问候客人1.Good morning，sir. 早上好，先生。2.Good afternoon，madam. 中午好，太太。3.Good evening，sir. 晚上好，先生。4.Good night，madam. 晚安，夫人。How are you？ 你好吗？Fine，thank you，and you？ 很好，谢谢，您呢？Fine，thanks. 很好，谢谢。5.How do you do？ 您好？How do you do！ 您好！6.Welcome to our hotel. 欢迎光临我们饭店。7.May you enjoy your stay in our hotel. 祝您住店期间愉快。8.Hope you had a good trip. 希望您旅途愉快。9.Hope you have a good journey. 祝您旅途愉快。10.It’s nice to meet you，sir. 见到您很高兴，先生。11.Pleasant to meet you，sir. My name is……见到您很高兴，先生。我叫×××12.Welcome you back，sir. 欢迎您回来，先生。13.Nice to see you again，madam. 很高兴又见到您，夫人。14.Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。15.Have a nice day. 祝您今天愉快。16.Have a good evening. 祝您度过一个愉快的夜晚。17.Have a good weekend. 祝您周末愉快。18.Good night and have a good rest. 晚安，祝您休息好。19.Good night and pleasant dreams. 晚安，祝您做个好梦。20.Good night and rest well. Hope you will come back tomorrow. 晚安，祝您休息好，明天再来。

酒店客房常用英语口语

在酒店工作中，比较常用到英语的是餐厅，前台，客房，礼宾，总机及销售。以下是我精心整理的酒店客房常用英语口语，欢迎大家借鉴与参考，希望对大家有所帮助。

1、Housekeeping .May I come in?

客房服务员。我能进来吗?

2、Here are the light switch，the temperature adjuster,the closet and the minibar.

这是电灯开关、温度调节器、衣柜和小冰箱。

3、There are 2 scokets in thebathroom, one is for 110V and the other is for 220V.

浴室内有两个插座，分别是用于110伏和220伏电压。

4、The hot water supply is round theclock in our hotel.

我们宾馆有24小时的热水供应。

5、The menu is on the door knob.Mark down the items and time for your breakfast and hang it outside the door.

这是挂门餐牌。请标明用早餐的品名和时间，并把它挂在门外。

6、Here’s the hotel’s servicebooklet and the telephone directory. You can make DDD calls and IDDcalls from your room.

这是我们宾馆的服务指南和电话号码本。您可以从房间内打国内直拨电话和国际直拨电话。

7、Excuse me .May I clean your roomnow?

对不起，打扰了。我现在能不能为您打扫房间?

8、We usually make up the check-outrooms first, but we can do your room earlier on your request.

我们通常先做走房，但我们也可以按您的要求先做您的房间。

9、I’m sorry to hear that you’reill. Shall I get you a doctor?

听到您生病了，我很遗憾。要我给您请个大夫吗?

10、If you don’t want to be disturbed, just hangthe DND sign outside the door.

如果您不想被打扰，就请将这“请勿打扰”的牌子挂在门外。

11、I’m afraid you’ll have to contact the frontoffice for the extra bed.

恐怕您得和前厅部联系加床事宜。

12、Just leave your laundry in the laundry bag.

请把要洗的'衣物放在洗衣袋中。

13、We charge 50% more for the expresslaundry service.

快洗服务我们加收50%费用。

14、Our hotel will pay for the laundry damage.The indemnity shall not exceed 10 times the laundry fee.

我们饭店会赔偿洗衣毁损。赔偿费不超过洗衣费的10倍。

15、Our guest center provides baby-sittingservices. There are some experienced and reliable baby-sitters.

我们房务中心提供婴儿看护服务。那儿有富有经验且又可靠的保姆。

16、The baby-sitting service is 10 yuanan hour, for a minimum of 4 hours.

托婴服务收费为每小时10元，4小时起算。

17、I’ll bring one more blanket to you rightaway.

我马上给您再拿条毯子来。

18、I’m sorry, but you’ll have to pay penalties for it.

对不起，为此您需付罚金。

19、I’m awfully sorry about it.

我对此十分抱歉。

20、I do apologize for my mistake.

我为我的错误而道歉。

21、Sorry to have caused you so much trouble.

对不起，给您添麻烦了。

22、Iassure you it won’t happen again. I’ll be more careful another time.

我保证这件事以后不会再发生了。以后我一定要仔细些。

23、Guest–Why hasn’t my baggage been sent up yet?

客人：我的行李怎么还没有送上来?

24、GSA-I’m sorry for the slowness. The bellman iscarrying your baggage up now.

服务员：我为服务迟缓而表示抱歉。行李员正在将您的行李送上来。

25、Guest -This pillow case is so dirty .

客人： 这个枕套这么脏。

26、GSA -I’m sorry. Thank you for bringing this to my attention. I’ll bring you a clean one at once.

服务员：对不起，谢谢提醒我这些。我马上给您拿个干净的来。

27、Guest -Theair-conditioner is not working well.

客人：空调器出了问题。

GSA -Sorry.I’ll send for an electrician to fix it right away.

服务员：对不起，我马上给您请个电工来修理。

28、Just amoment, please, sir. I’ll get you the manager to take care of the problem.

请稍候，先生。我给您请经理来解决这个问题。

29、May I make the turn-down service for you now?

我可以做夜床吗?

30、May I supply the Mimi-bar for you?

我可以补充您的小酒吧吗?