管理3个办公地点的桌面支持团队（Helpdesk）人员，负责公司日常的各种维护工作（Helpdesk、网络、电话、HRIS、考勤、监控主机、食堂系统的管理和生产设备的排错、备份）并对相对疑难问题进行及时处理。Managing the personnel of Helpdesk Teams at three business sites, responsible for various routine maintenance (Helpdesk, network, telephone, HRIS, timing recording, monitoring host computer, management of kitchen, and troubleshooting and backup of production equipment) and timely dealing with relatively difficult problems.管理3个办公地点的电话系统（IP-PBX，VOIP），并参与部门各种日常支出的成本/预算控制。Managing the telephone system (IP-PBX,VOIP) at three business sites, and participating in the cost/budget control of the routine expenditure in the department. 企业内网络安全方案的实施、整改和管理。参与整个网络的规划、搭建、改造和切割并对日常网内设备进行维护和相关信息的备份，参与整个Exchange邮件系统和Microsoft OCS UM的规划、搭建、改造和切割。Responsible for the implementation, improvement, and management of intra-enterprise network. Participating in the planning, set-up, reform, and separation of the whole network, and routinely maintaining the intra-network equipment and making backup of relative information, participating in the planning, set-up, and separation of whole Exchange mail system and Microsoft OCS UM.
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