投诉信英文翻译

投诉信一般可分为三部分：第一部分说明事由，点明你写信的意图；第二部分写明投诉的原因，要展开说明，或者讲具体理由，或者谈问题的具体体现方式；最后一部分一般是提建议，说明你所期望的解决方法，并表达希望问题（包括针对产品或服务的质量等问题进行投诉，目的是为了让对方解决你碰到的问题）得到尽快解决的强烈愿望，并对有关人员做出的努力表示感谢

I am writing to you about the Micro-wave oven I bought from your department store last week.When I brought it home,I found that it didin't work.Since the matter has brought a lot of trouble to my family,as you may understand,I'm extremely upset.你好！上周在贵商场购买一台微波炉，回家后无法正常使用。该不良产品给我及我的家人造成诸多不便，令我十分苦恼。希望贵处能理解我的苦衷！ Therefor,I would like either a replacement or a refund of the purchase price.Please send me a new one of my type or you may send me a full refund of 500 yuan as soon as possible希望能尽快换台同款微波炉或全额退还 500 元。 简单且常见的用语，翻译时应该注意语气和连贯性；上面两位朋友的意思基本都正确。

I am writing to you about the Micro-wave oven I bought from your department store last week.When I brought it home,I found that it didin't work.Since the matter has brought a lot of trouble to my family,as you may understand,I'm extremely upset.我这封信，是投诉我上周在贵商场买的微波炉的。买回家后，我发现它根本就不能正常使用，相信您们能够理解，这给我的家庭和生活带来了诸多不便，这让我非常失望。 Therefor,I would like either a replacement or a refund of the purchase price.Please send me a new one of my type or you may send me a full refund of 500 yuan as soon as possible 鉴于上述原因，我认为，全额退款 或者 新换一台微波炉 是比较合适的两种处理方案。请您们尽快将我这一型号的新微波炉寄送给我，或者将购买微波炉的全部金额500元退还给我。模板：I am writing to you about ［sth.＋定于从句＋状语。表示你要投诉的东西以及部分详细情况。］When I brought it home,I found that it didin't work.［是某东西不能使用，这具话可以用。］Since the matter has brought a lot of trouble to my family,as you may understand,I'm extremely upset.［表达这样东西或事情，给生活和家庭带来的影响也可以用。］ Therefor,I would like ［both／either／all 等等.这里是提出解决方案，您可以说几种，也可以指定一种。］.Please ［do sth. 这里是针对解决方案提出的要求。］ as soon as possible希望队您有所帮助。望尽快采纳～～～祝一切顺利！～

这种信件，如果想知道意思，很容易。如果从翻译的角度来说，应该站在消费者的角度上，个人认为不要用太多的书面语。这封信是关于我从上周在你们商场买的微波炉。回家后发现它不工作。这件事情已经给我的家人带来了不小的麻烦，你们应该明白，为此我感到很无助。因此，我想更换或退款。请给我换一个全新的同型号的微波炉，或尽快给我500元全额退款。

如果你英文不是很好的话，一边查词典一边写。如果你是问格式怎么写的话，按照中文的格式翻译过来就OK了

此次写信是关于我从上周在你们的百货公司买的微波炉。我买回家后发现它不工作。此事已经给我的家人带来了很多麻烦，你应该明白的，为此我感到非常无助。因此我想更换货物或退还货款。请尽快给我换一个全新的同型号的微波炉，或给我500元全额退款。

必背模版句型I am writing to make a complaint about...我写信是为了投诉……I am most reluctant to complain, but...我非常不愿意投诉，但……One annoying aspect of your service is...你们的服务项目中一个令人不满的地方是……I have been pleased with your services for years, but now I feel very disappointed.多年来我一直很满意你们的服务，但现在我非常失望。I would like to draw your attention to the problem/fault...我想让您知道这个问题/错误……I am writing to inform you that I find... unsatisfactory.我写信是为了告诉你我发现……令人非常不满意。I wish to express my dissatisfaction/disappointment about...我想表达我对……的不满/失望。It would be highly appreciated if you could...如果你能……我将万分感谢。 I trust you will take my complaints seriously and...我相信你会认真对待我的投诉，并且……I hope you will give due attention to this matter.希望对此事你能给予足够的重视。I would like to get this matter settled by the end of this month.我希望能在月底解决这事。I could not be more satisfied if you can kindly...如果你能……我将会非常满意。I would appreciate it very much if you could...如果你能……我将非常感谢。亲爱的先生、女士：我写此信是要就我2007年8月25日从你们在菲利普大街上的商店里购买的一件羊毛衫进行投诉的。Dear Sir or Madam,I’m writing to complain about the recent purchase of a woolen sweater from your department store on Philip Street, on August 25, 2007.我最近按照标签上的说明用冷水洗了这件羊毛衫，然而，当我将它从洗衣机里取出时，这件衣服却变形了，再也不合身了。I recently washed the sweater in cool water, as per the instructions on the label. However, when I removed it from the machine, the garment was stretched out of shape and no longer fits. 我上周二（6月21日）打电话到店里，是与一位叫Morris先生的部门经理讲的，他电话里很是无礼，告知我说因为这件衣服是降价购买的，因此不能退换。对此，我深感不满，因为我多年来一直是贵店的忠实顾客，在此事件之前，从来没有过任何投诉。因此，我对受到如此待遇深感失望。I phoned the store last Tuesday (June 21) and spoke to the department manager, a Mr. Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reduced price. I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints. I, therefore, feel disappointed to be treated in such a manner.然而，我的要求并不高。如果你们能够给我退换一件，或者为我办理退费，怎么方便就怎么办，我都会非常满意的。期盼收到您的答复。您真诚的Kenny GaoI would, however, be perfectly satisfied if you would kindly replace the sweater or refund my money, whichever is more convenient.I look forward to hearing from you soon.Yours truly,Kenny Gao