民航常用英语

航空服务人员各场合常用英语语句一、服务service 1.would you like anything to drink first?您想先喝点什么?2.here is today''s menu．what would you like to have?这是今天的菜单，你想吃些什么?3.hank you for waiting sir．here you are．anything more?谢谢，让您久等了。这是您的饭和咖啡，还要点什么? 4.how about the sweet?甜食要不要? 5.may i clear up your table now?现在可以收拾您的桌子吗? 6.are you going to study there or just for sight seeing?你是去学习还是只去旅游? 7.the flight has been delayed because of bad weather．由于天气恶劣，航班已经延误。 8.we can''t take off because the airport is closed due to poor visibility.由于低能见度，机场关闭，我们不能起飞。 9.our plane is bumping hard．please keep your seat belt fastened。我们的飞机颠簸得厉害，请系好安全带。10.Would you like to read these news papers or magazines? 您想看这些报纸或杂志吗?二、起飞前before take-off 1. morning, madam（sir）. welcome board!早上好，女士（先生）。欢迎登机！2. may i introduce myself, i''m ___, the chief purser of this flight.请允许自我介绍。我叫___，本次航班的乘主任务长。3. morning, sir. welcome aboard. business class or economy?早上好，先生。欢迎登机。坐公务还是经济舱？4. follow me, please. your seat is in the middle of the cabin.请跟我来，您的座位在客舱中部。5. an aisle seat on the left side ------ here you are, sir.是左边靠走廊座位------这是您的座位。6. i’m afraid you are in the wrong seat. 20c is just two rows behind on the other aisle.恐怕您坐错位子了，20c正好在那边走廊的后二排。7. excuse me for a second, i’ll check.请稍等一下，我查查看。8. the plane is about to take off. please don''t walk about in the cabin.飞机马上要起飞了，请不要在客舱内走动。9. you know the weather in hongkong is not so good. it has been delayed.你知道香港的天气不太好，飞机延误了。10. air china flight ca937 leaves at 0730 in the morning.中国国际航空公司ca937航班，上午7：30起飞。11. flight no. 926, leaving tokyo at 1740, flies nonstop back to beijing.ca926航班17：40离开东京直飞回北京。12. you’re flying economy class. is that right?您是坐经济舱，对吗？三、紧急情况emergency situation 1. fasten your seat belts immediately. the plane will make an emergency landing because of the sudden breakdown of an engine.马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。2. don''t panic!不要惊慌。3. our captain has confidence to land safely. all the crew members of this flight are well trained for this kind of situation. so please obey instructions from us.我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。4. take out the life vest under your seat and put it on!从座椅下拿出救生衣，穿上它！5. don''t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab.请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。6. put the mask over your face!戴上氧气面罩！7. bend your head between your knees!把你的头弯下来放在两膝之间！8. bend down and grab your ankles.弯下身来，抓住脚踝。9. get the extinguisher.拿灭火器来！10. open seat belts. leave everything behind and come this way!解开安全带，别拿行李，朝这边走！11. this plane has eight emergency exits. please locate the exit nearest to you. 本架飞机有八个安全门，请找到离你最近的那个门。12. jump and slide down!跳滑下来！

到ABC先下英语中心去吧！可以从零基础学起，他们比较注重实际应用能力.好. 在那待过短时间，感觉还不错，我目前学习的这一家挺不错的，每天外教一对一的教学，除了语境好进步很快，课后还有双语助教根据我的上课录音给我学习建议和课后辅导，而且这个学习起来很方便 不用你跑来跑去学习，可以通过一些新颖的学习模式来增加自己对英语学习的兴趣..一般不会考太专业的有关于空乘服务有关的问题，基本上就用英语做考自我介绍，问一些为什么想做空乘，以及为什么想加入**航空公司，等等类似的问题。请问你是男空乘还是女空乘啊？

航空常用英语词汇

航空活动可以细分为众多独立的行业和领域，典型的如，航空制造业、民用航空业等等。下文是为大家精选的航空常用英语词汇，欢迎大家阅读欣赏。

卫星楼 satellite

入口 in

出口 exit ; out; way out

进站（进港。到达）arrivals

不需报关 noting to declare

海关 customs

登机口 gate; departure gate

候机室 departure lounge

航班号 FLT No(flight number)

来自。。。。arriving from

前往… departure to

预计时间 scheduled time

实际时间 actual time

已降落 landed

起飞时间 departure time

延误 delayed

登机 boarding

由此乘电梯前往登机 stairs and lifts to departures

迎宾处 greeting arriving

由此上楼 up; upstairs

由此下楼 down; downstairs

银行 bank

货币兑换处 money exchange; currency exchange

订旅馆 hotel reservation

行李暂存箱 luggage locker

出站（出港。离开） departures

登机手续办理 check-in

登机牌 boarding pass(card)

护照检查处passport control immigration

行李领取处 luggage claim ;baggage claim

国际航班旅客 international passengers

中转 transfers

中转旅客 transfer passengers

中转处 transfer correspondence

过境 transit

报关物品 goods to declare

贵宾室 V.I.P room

购票处 ticket office

付款处 cash

出租车乘车点 Taxi pick-up point

大轿车乘车点 coach pick-u point

航空公司汽车服务处 airline coach service

租车处（旅客自己驾车） car hire

公共汽车 bus; coach service

公用电话 public phone; telephone

厕所 toilet; W.C; lavatories; rest room

男厕 men’s; gent’s; gentlemen’s

女厕 women’s; lady’s

餐厅 restaurant

酒吧 bar

咖啡馆 coffee shop; café

免税店 duty-free shop

邮局 post office

出售火车票 rail ticket

旅行安排 tour arrangement

行李牌 luggage tag

国际航班 International Flight

班机号码 Flight Number

来回机票 Round-Trip Ticket

商务客舱 Business Class

国内班机 Domestic Flight

单程机票 One-way Ticket

头等舱 First Class

经济舱 Economy Class

使用中 Occupied

盥洗室 lavatory

无人 vacant

女空服员 Stewardess

男空服员 steward

海关申报处 customs service area

货币申报 currency declaration

观光 sight-seeing

托运的行李 checked baggage

行李领取处 baggage claim area

随身行李 carry-on baggage

行李推车 luggage cart

外币兑换店 currency exchange shop

汇率 exchange rate

旅行支票 traveler’s check Dialogue

飞机票（指限定条件） endorsement/restrictions

旅客姓名 name of passenger

起点城市 from

起飞日期 date

起飞时间 time

订座情况 status

机票确认 ticket confirm

登机口 gate

前往城市 to

乘运人（公司） carrier

航班号 flight no.

座舱等级 class(fare basis)

机号 plane No. 机座号 seat No.

吸烟坐位 smoking seat

非吸烟席 non-smoking seat

机场费 airport fee

国际机场 international airport

国内机场 domestic airport

机场候机楼 airport terminal

国际候机楼 international terminal

国际航班出港 international departure

国内航班出站 domestic departure