客服英语话术

Hello, this is xx customer service center, first of all thank you for choosing our company.I'm very sorry, but your order XX inventory nervous, now only 2 pieces, the rest of the inventory well prepared the delivery.Thank you for your support to our company.thank you

1.欢迎您乘坐南航/东航…班机。It’s nice to have you aboard China Southern/Eastern Airlines. 2.请出示您的登机牌和护照好吗？ May I have your ticket and passport? 3.我来为您引座。 I’ll show you your seat. 4.请随我来。 Follow me, please. 5.我帮您拿行李好吗? May I help you with your bag? 6.为了使飞机在起飞时保持配载平衡，请您按指定的座位入座。 Please take your assigned seat, for the plane must keep balance when it takes off. 7.这是呼叫钮，如果需要我们帮忙，请按一下。 This one is the call button, if you need us, please push it. 8.请将您的椅背调直。 Please put the back of your seat in upright position. 9.让您感到舒适是我们的职责。 It’s our duty to let you feel as comfortable as possible. 10.请把您的箱子放在行李架内。 Please put your box in the overhead bin. 11.您不能把行李放在这儿，基于安全原因过道不能堵塞。 Please do not leave your baggage here. The aisle shouldn’t be blocked as a safety requirement. 12.由于机械故障，航班已延误，机械师们正在对飞机进行仔细检查。 The flight has been delayed due to mechanical troubles. The engineers aremaking careful examination of the plane. 13.由于地面有雾，本次班机将延误约两小时。 The flight will be delayed about 2 hours due to foggy weather on ground. 14.由于空中航路拥挤，我们要等待通行许可(才能起飞)。 Due to heavy air traffic, we’ll wait for take-off clearance. 15.我们须等待跑道上的冰被清除。 We have to wait until the ice on the runway has been cleared. 16.我们的飞机要装完货才能起飞。 Our plane can’t take off until the cargo is loaded. 17.我们正在等待几位乘客办理登机手续。 We are waiting for a few passengers to complete boarding formalities. 18.如果有进一步的消息，我们会立即通知你(们)的。 If we have any further information, we’ll let you know immediately. 19.请您回到您座位上好吗?飞机马上要起飞了。 Would you please return to your seat? The plane is taking off soon. 20.请在安全带信号消失前坐在座位上，系好安全带。 Please stay in your seat and keep your seat belt fastened until the sign has been turned off. 21. I’m sorry, but everything is taken. 很抱歉，座位全满了。 22. You can go through the red channel if you have anything to declare. 如果你有东西需要申报，请走红色通道。 想了解更多英语学习相关知识，请访问春喜外语： ，专业真人外教一对一，帮你快速掌握一口流利的英语。