酒店英文对话

情境语境在英语对话教学中起到了非常重要的角色,直接影响初中英语教学的质量和教学的效果。我精心收集了酒店英语情景对话，供大家欣赏学习!

A Hello,this is QuaCheng hotel,is there anything I can help you,sir?

你好，这里是泉城大酒店，请问您需要什么服务

B Yes, I'd like to book a room.

我需要预订一间房

A Sure,we have different type of rooms,which would you like to choose?

我们酒店有不同类型的房间，您需要哪种房间呢?

B I'm not very certain,could you give me a brief introduction,please?

我不是很确定，你能不能给我做一下简单的介绍?

A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.

好的，我们酒店提供标准单人间和标准双人间，除此之外还有对贵宾的特殊套房

B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok?

谢谢，我想预定一间单人标准间，最好是介于4楼到7楼之间的。嗯，我需要你们的工作人员在我到达九点前打开窗户并打扫房间，可以吗?

A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?

好的，先生，我已经记下了你的要求。我先在电脑上查询一下。嗯，6楼的603房间，需要打扫并打开窗户，还有什么要求吗?

B Thanks,how much does it cost?

谢谢，房间费用是多少钱

A That is 580 RMB

房费是580元

B Don't your hotel have discount?

你们没有折扣吗?

A I'm terribly sorry,sir.If you need a discount,you should be our VIP and stay here for at least 3 days.

非常抱歉，先生。如果你想打折必须是我们酒店的协议客户，并且至少住三天

B OK,that's alright!

好，那就算了

A When will you arrive at our hotel,sir?

您什么时候能到达，先生?

B Around 15 to 3 P.M.

下午2点45

A OK.It's a great honour for us to serve for you and we are all waitting for your arrival.!

好的，能为您服务是我们酒店的荣幸，我们在此恭候您的光临!

B Thank you very much!Byebye!

谢谢，再见!

R: Good morning. Can I help you?

R：早上好。我能为您做些什么吗?

T: Good morning. I think there should be two rooms booked for us? In the names of Tony Marshall and May Hunter.

T：早上好。我们订了两间房，名字是托尼o马歇尔和梅o亨特。

R: Umm, just a moment.

R：请稍等。

T: We're attending the 'Sun, Sea and Sand' conference and exhibition.

T：我们是来参加"太阳、海洋和沙滩"会展的。

R: Well sir, I'm afraid you have nothing booked. All we have left are two small rooms at the front of the hotel. They will be a bit noisy I'm afraid, as there is a pub opposite.

R：抱歉，先生，你们没有预订过房间。我们现在还剩两个宾馆前面的小间。恐怕会有点吵，因为对面有个酒吧。

T: What? That's terrible! How did that happen? What do you want to do May? Should we find somewhere else?

T：什么?太糟糕了!怎么会这样呢?梅，你打算怎么办?我们去找其他宾馆吗?

M: Well, I suppose we have no choice, really. It's too late to find another hotel now. We'll just have to take them.

M：我觉得我们没有选择了。去找其他的宾馆太迟了。我们就住这两间吧。

R: Right, so that's all booked now. We'll need you to sign a credit card voucher in advance.

R ：好的，那么就订这两间房了。你们需要提前签一下信用卡的单据。

T: OK. Oh no, I can't seem to find my card. And where's my wallet?

T：好的。哦，不，我找不到信用卡了。我钱包哪去了?

M: Did you leave it somewhere? In the taxi?

M：你把它丢在哪了吗?出租车上?

T: Oh no! I think I did, I left my wallet in the taxi. I put it on the seat when we got in. Oh what a disaster!

T：哦，我想是的，我把钱包忘在出租车上了。我们上车的时候我把它放在座位上了。太糟糕了!

R: Careful sir, your briefcase!

R：先生，小心，你的公文包!

T: Aaagh! All over the floor. All my papers!

T：啊!我的文件散了一地!

R: Not to worry sir. We'll soon get them together.

R：别担心，我们马上就能收好。

T: Sorry, May. What a mess, oh what a mess! I'll have to phone the taxi company to see if they found my wallet. Em, by the way, can you lend me some change for the phone?

T：对不起，梅。太乱套了，太乱套了!我得给出租车公司打电话，看他们能不能找到我的钱包。哦，对了，你能借我点钱打电话吗?

M: OK. Here you are.

M：好的，给你。

R = receptionist, T = Tony, M = May

R: Good morning. Can I help you?

R：早上好!我能为您做些什么吗?

T: Good morning. I think there should be two rooms booked for us, in the names of Tony Marshall and May Hunter.

T：早上好。我们订了两间房，名字是托尼·马歇尔和梅·亨特。

R: Umm, just a moment. Yes, two single rooms with en-suite bathrooms?

R：请稍等。是的，两个带独立卫生间的单人间，对吗?

T: That's right. We're attending the 'Sun, Sea and Sand' conference and exhibition. Does that mean we get a discount?

T：是的。我们是来参加"太阳、海洋和沙滩"会展的，可以享受优惠吗?

R: Yes. We are one of the conference partner hotels, so there is a ten per cent discount. Is it for ten days? Is that right?

R：可以。我们是会议合作宾馆之一，所以有10%的折扣。你们住10天，对吧?

M: Yes, until the thirteenth. That's ten days.

M：是的，住到13号，刚好10天。

R: Right then. We'll need you to sign a credit card voucher in advance. But when you check out, you can settle the account by card or cash, or cheque, as you wish.

R：好的。你们需要提前签一下信用卡的单据，帐单在退房的时候结算，可以用信用卡、现金或者支票。

T: OK, thanks.

T：好的，谢谢。

R: Right. You, Ms. Hunter, are in room 202 and you, Mr. Marshall, are in room 207. If you take the lift over there to the second floor the porter will accompany you with the baggage.

R：亨特女士在202房间，马歇尔先生在207房间。你们乘电梯到二楼，有搬运工在那里帮你们搬行李。

M: Thank you very much.

M：非常感谢。

出门在外，住是一个大问题，要是去到国外旅游怎么用英语去预定酒店入住酒店呢?下面是酒店英语口语情景对话，一起来了解下吧：【酒店英语口语情景对话】R:Good afternoon,Sir and Madam.May I help you?下午好,先生夫人,需要我帮忙吗?G:Good afternoon,I'm Jack Wilson.My wife and I have just arrived.We'd like to have a room at your hotel for tonight.下午好,我是杰克威尔逊.我和我的妻子刚刚抵达我们需要今晚在旅店住一晚R:Welcome to our hotel.Have you made any reservations?欢迎来到我们旅馆,你有预约吗?G:I'm afraid not.Could you arrange a twin-bed room with a bath for us?恐怕没有.你能安排一个可以洗澡的双人床房间吗?R:Wait a moment,please...Oh,Room 1111 is available,which commands a good view of Huangpu River.请等一下.哦,可以用1111室,它临黄浦江的景色 .G:Great,l'll take it.How much do you charge?太好了,我定了,多少钱?R:RMB 720 Yuan720元G:OK好的R:Please show me your passports and fill in this registration form.请让我看看你的护照,并填写登记表.G:I'll take care of it.我会搞定的.R:Thank you.Would you please pay RMB 1500 Yuan as deposit?需要付1500元.G:Here you are给你R:Thanks.This is the receipt,key and the room card to Room 1111.The bellman will show you up with your baggage.I hope you'll enjoy your stay with us.这是收据,这是1111房间的钥匙和房卡.侍者将带您和您的行李去你的房间.我希望您能在这里过得愉快.G:That's very kind of you.【酒店退房英语对话】A:What's the matter?A:有什么事情?B:Checking out, please.B:我要退房。A:Can I have your keys,please? Thank you. Here's your statement.A:能把钥匙给我吗?谢谢。这是您的账单。B:Excuse me. What are these charges?B:对不起。这几笔钱是怎么回事?A:Oh,these are the phone charges and these are for something from the bar.A;哦，这些是电话费，这些是酒吧里的开销。B:Wait a minute. I made a phone call , but I never made a connection.B:等等。我是打过一个电话，可我没有打过外线啊。A:I know, sir. Those aren't telephone company charges. Those are hotel charges.A:我知道。先生。这些不是电话公司的收费，这些是旅馆收的。B:Isn't that a bit excessive?B:这是不是有点过分?A:I'm sorry,sir. It's our policy.A;对不起，先生。这是我们的规矩。B:OK. Here is the money.B:好了。给你钱。A:Thank you. Welcome to our hotel again.A:谢谢。欢迎再来。【酒店预订客房英语对话】Reservationist(R): Good afternoon. What can I do for you?下午好，我能帮您什么吗?Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?下午好，这里是北京外贸公司，我想订一间套房，有吗?R: Certainly, can you give me your name please, sir?有的，先生，可以告诉我您的名字吗?C: West, W-E-S-T.R: Thank you, Mr. West. But by the way, how long will you stay here?谢谢，WEST先生。请问你要住多久呢?C: I’ll stay here for quite a long time.我将会住很长一段时间的。R: I’m glad you will be staying at our hotel for a long time.很高兴你将会在我们酒店长住。C: How much is the suite, please?请问套房多少钱呢?R: Your suite is 320 yuan (RMB) per day.您订的套房一天是320元。C: Does that include attendance?有包括服务费吗?R:Three hundred and twenty yuan a day, service included.320元一天，包含服务费。C: Meals included?餐费有包含在内吗?R: Meals are extra, not included.餐费是另外算的，不包含在内。C: What services come with that?都还有些其他的什么服务吗?R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day.您的房间有一间带空调的卧室，一间客厅，一间浴室，一台彩电，一部电话并且每天都有主要的国际新闻报送到您的房间。C: Do I have to pay in advance?我需要提前预付吗?R: Yes, you may pay half of it. The account will be settled later.要的，您需要先预付一半，稍后会设定一个帐户。C: On which floor is the suite?套房在几楼呢?R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south.我们提供两个套房供您选择。一个是在一楼，另一个是在十三楼。两个套房都带浴室并且都是朝南的。C: What’s the difference between them?它们之间有什么不同呢?R: The conditions and the prices are the same. No difference.。条件和价格都是一样的，没什么不同。C: Which is quiet? I want a quiet one. I hate noise at night.哪一间更安静?R: The one on the thirteenth floor is very quiet. The room number is 1316.三楼的那一间是非常安静的。房间号是1316。C: I think I’ll take the one on the thirteenth floor.。我想我还是订三楼的那一间吧。R: OK. And your arrival and departure dates?好的，那您抵店和离店的日期是?C: I don’t know, but it could be seventeen to twenty days.不知道，但是大概会住17至20天吧。R: Then we can only confirm a room from the 10th to the 27th. I’m afraid we won’t be able to guarantee you the room after the 27th.那我们只能确认一个房间给您，从10号至27号，恐怕我们不能保证27号之后有房间给您了。C: What if there isn’t any room then?是不是那之后都没有房间了?R: Don’t worry, sir, We can either put you on a waiting list or find you a room in a nearby hotel.不要急，先生，我们也可以将您列在等候名单上或者在最近的地方为您找一家酒店。C: Fine, thank you. Good-bye.好的，谢谢，再见。【酒店引客进房英语对话】Floor Attendant (FA): (Smiling) Good afternoon, sir and madam. Did you have a nice trip? 下午好，先生女士，您们旅途愉快吗?Mr. Bellow (B): Yes, thanks. 是的，谢谢。FA: Welcome to the ninth floor. I’m the floor attendant. Just let me know if there is anything I can do for you.欢迎到9楼，我是楼层服务员。如果有什么需要，请告诉我。B: Where is Room 908, please? 908房在哪儿呢?FA: Ah, Mr. and Mrs. Bellow. Would you care to step this way, please? It is along here.BELLOW先生、夫人，请走好，沿着这儿走就可以了。Mrs. Bellow(M):Oh, how do you know our name?你是怎么会知道我们的名字?FA: It was on the arrival list for room 908.Here we are. May I have your key, please? Let me open the door for you.您们的名字在908房的预抵名单上，把房间的钥匙给我好吗?我帮您们开门。B: Here it is. 在这。FA (Knocks at the door first, opens it, and precedes the guests into the room and turns on the light) This way, please.(先敲门，然后引领客人进房间并开灯)这边请。B: Thank you. When will our baggage arrive?谢谢，我们的行李什么时候送上来?FA: Your suitcases will be here shortly. The bellman is handling them.您们的行李马上就送上来了。行李员正在处理当中。B: Very well(Looking around the room.) 非常好(环视房间)FA: How do you like this room? 您觉得这房间怎么样呢?M: Oh, it looks comfortable and cozy. We like it very much.看起来很舒适。我们很喜欢。FA: (Drawing the curtains aside) The room is facing south and commands a good view of the Huangpu River.(把窗帘拉开)这房间朝南并面对着黄浦江，景色很好。M: Yes, how lovely it is! 是的，真的很美!FA:(Handing the room key to Mr. Bellow) Here is your key, Mr. Bellow.(把房间钥匙交给BELLOW先生)这是您的钥匙。