接待英语剧本

我是丹尼斯·史密斯。 This is Dennis Smith. *打电话时常用This is...代替My name is...。 This is Dennis Smith speaking. 喂，是约翰吗? Hello, John? *常用于熟人之间。 喂， 请问是丹尼斯·史密斯先生吗? Is this Mr. Dennis Smith? 请问是财务科吗? Is this the finance department? 请问是吉姆·贝克医生的办公室吗? Is this Dr. Jim Baker's office? 我能借用一下您的电话吗? Do you mind if I use your phone? *这句话直译是“如果我用一下您的电话，您介意吗?”。如果同意，回答是No(不介意)。 Do you mind if I use your phone? (我能借用一下您的电话吗?) No, please go ahead. (可以，请用吧。) 我想找佐藤先生。 May I speak to Mr. Sato? May I speak with Mr. Sato? I'd like to speak to Mr. Sato, please. Is Mr. Sato there, please? Mr. Sato, please. *这是最简单的说法。并不失礼，工作和日常生活中都可以用。★推荐阅读：

前台接待访客常用会话（1）许多规模比较大的公司都有一个接待员，我们通常叫前台。The work of a receptionist is interesting and varied. 前台的活可是不少。The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm. 我们来看看Rose 这位前台是怎样接待来访客人的吧。Rose is a receptionist at Modern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30. ROSE: Good morning. Can I help you? MR HUSSEIN: Good morning. Is this Modern Office Ltd.? ROSE: Yes it is. MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30. ROSE: May I have your name, please? MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company. ROSE: Let me see... Ah yes, Mr Hussein.Please take a seat, Mr Hussein. I'll tell the Manager's Secretary you are here. (DIALS) MARIA: Mr Shelli's Office. ROSE: Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr Shelli at 11.30. MARIA: Mr Omar Hussein? ROSE: Yes, he's from the Gulf Trading Company. MARIA: Oh, yes, that's right. I'll come and fetch him now. ROSE: Thanks. (REPLACES PHONE) Mr Shelli's secretary is coming down now. MR HUSSEIN: Thank you. MARIA: Mr Hussein? MR HUSSEIN: Yes, that's right. MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office. 前台接待访客常用会话（2） 一般的访客都是提前有预约的。但也有些没有预约的“不速之客”。这个时候前台应该怎样接待这些客人呢？我们看看Rose 是怎么做的吧！ The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli. MR LI: Good morning. ROSE: Good morning. Oh, Mr Li. How are you? ' MR LI: I'm fine, thanks, and you? ROSE: Oh, busy as usual. Do you want to see Mr Shelli? MR LI: Yes, please. ROSE: Have you an appointment? MR LI: Er... No, I haven't. You see, I only arrived in the country this morning. ROSE: Well, I know he's busy at the moment but I'll ask his secretary when he'll be free. Please sit down. MR LI: Thank you. (DIALS) MARIA: Mr Shelli's office. ROSE: Oh, hello Maria. It's reception again. I have Mr Li here. He hasn't an appointment but he'd like to see Mr Shelli. When will he be free? MARIA: Let me see ... Well, Hmmm, he'll be free about 12.30. Can Mr Li wait? ROSE: Mr Shelli will be free about half past twelve. Can you wait? MR LI: What's the time now? ROSE: It's nearly 12: 00. MR LI: Oh that's fine. I'll wait. ROSE: (TO MARIA) Maria, Mr Li will wait. MR LI: Right. I'll fetch him when Mr Shelli's free. ROSE: Thanks. (REPLACES PHONE) (TO MR LI) She'll come and fetch you later. MR LI: Thank you. ROSE: Where are you staying, Mr Li? MR LI: At the Plaza. ROSE: The Plaza? MR LI: Yes, I usually stay there. 前台接待访客常用会话（3）公司里常来的客户一般前台都熟悉。当然，也会有陌生人来造访。这不，Mr Lefere 来造访 Mr Ballito 了。且看Rose如何处理。 MR LEFERE: Good morning. ROSE: Good morning. Can I help you? MR LEFERE: Er, yes. I have an appointment with Mr Ballito at a quarter past ten. ROSE: May I have your name please? MR LEFERE: Paul Lefere… from the International Hotel Group. ROSE: Thank you. Please take a seat, Mr Lefere, and I'll phone Mr Ballito's office. (DIALS) OPAL: Mr Ballito's office. ROSE: Hello, Opal. This is Reception. Mr Lefere is here for his 10:15 appointment. OPAL: Oh yes Rose. Mr Ballito's expecting him. He is in Room 9 on the first floor. ROSE: Thanks. (REPLACES PHONE) MR Lefere, would you please go up to Room 9 on the first floor. Mr Ballito's expecting you. MR LEFERE: Room 9 on the first floor. ROSE: That's right. The stairs are on the left. MR LEFERE: Thank you.

Hello,what can i help you?This way please.Take a seat,please.Have a cup of tea,please.

在初中英语对话教学中必须给学生创设一个真实的语言交际环境,为学生提供充分运用英语进行交流实践的机会,使学生能够加深理解、熟练掌握、灵活运用,达到学以致用的目的。我精心收集了关于商务接待的英语对话，供大家欣赏学习!

A:Excuse me, but are you Mr. Blake from Chicago?

对不起，您是来自芝加哥的布莱克先生吗?

B:Yes,Iam.

是的，正是。

A:I am from D&B Company,I am here to meet you,my name is Li Fei.

我是D&B公司的，我来接您，我的名字是李飞。

B:How do you do, Mr.Li? I'm glad to meet you!

你好，李先生，很高兴认识您。

A:I Glad to meet you, too. Welcome to Beijing!

我也是。欢迎来到北京!

B:I thank you! It's very nice of you to come and meet me.

谢谢，您前来接我真是太感谢了。

A:You are welcome.Oh,let me help you with your Baggage.

不客气，哦!让我来帮您拿行李吧!

B:Thanks a lot!

非常感谢!

A:Did you enjoy flight? Mr.Blake?

旅途愉快吗，布莱克先生?

B:On the whole,it's not bad except for a little turbulence.

除了有点儿颠簸外总的来说还不错。turbulence n.颠簸

A:How long did the flight take?

飞机飞了多长时间?

B:13 hours non-stop.

连着飞了13个小时。non-stop flight n.不停歇飞行

A:I think you must be exhausted. So hope you have a good rest after such a long trip!

我想您一定累了，希望您长途旅行后好好休息一下!exhausted a.精疲力尽的

B:Thank you!

谢谢!

A:It's our pleasure to have you here.I hope you will enjoy your stary here.

很高兴您能来，希望您在逗留期间感到满意。stay n.逗留

B:Thank you very much,I believe l will.

非常感谢，我相信一定会的。

A: Welcome to Beijing. Is this your first time in China?

欢迎来北京，这是你第一次来中国吗?

B: No, I have visited China several times, but it's my first visit to Beijing and I think it's a great honor to be invited to your beautiful city.

不是，我来中国已经很多次了，但这是我第一次来北京。我很荣幸应邀参观北京这做漂亮的城市。

A: It's our pleasure to have you here. I hope you will have a pleasant stay here.

也是我们的荣幸。祝您在北京玩的愉快。

B: Thank you. I'm sure I will have a wonderful time here.

谢谢，我确信我会在这里玩的很开心。

Mr. Hussein 与 Rose 所在公司的销售经理 Mr. Shelli 预约在11:30会面，看 Rose 怎样接待如约前来的 Mr. Hussein。

ROSE: Good morning. Can I help you?

MR HUSSEIN: Good morning. Is this Modern Office Ltd.?

ROSE: Yes it is。

MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30.

ROSE: May I have your name, please?

MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company。

ROSE: Let me see...Ah yes, Mr. Hussein. Please take a seat, Mr. Hussein. I'll tell the Manager's Secretary you are here。

(DIALS)

MARIA: Mr. Shelli's Office。

ROSE: Hello Maria, this is Reception. Mr. Omar Hussein is here. He has an appointment with Mr. Shelli at 11:30.

MARIA: Mr. Omar Hussein?

ROSE: Yes, he's from the Gulf Trading Company。

MARIA: Oh, yes, that's right. I'll come and fetch him now。

ROSE: Thanks. (REPLACES PHONE) Mr. Shelli's secretary is coming down now。

MR HUSSEIN: Thank you。

MARIA: Mr. Hussein?

MR HUSSEIN: Yes, that's right。

MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office。

Welcome to China! Nice to meet you!或者：Glad to meet you!或者：How do you do!接着有主题就直奔主题，没有主题，就聊聊天气，问一下他对中国有什么看法。解释一下中国当地的风土人情。如果在吃饭，就可以向对方介绍饭菜，中国吃饭礼仪习俗等。实在不会讲，就微笑。但一定要斯文礼貌。因为的举止不仅代表个体，还代表中国人。