贸易英语对话

现在英语已经渗透入各行各业，想要一份理想的工作，一定要学好英语。我在此献上常用的外贸英语，希望对大家有所帮助。

外贸交际英语情景对话：Talking about the Packing 谈包装

Section 1 Speaking talking about the Silk Garment Packing

谈丝绸服装的包装

In order to promote sales, Mr. James is offering very valuable advice to Mr. Zhang on packing the silk garments.

为了增加丝绸服装的销售量，詹姆斯先生正为张先生提供关于包装的宝贵意见。

Buyer: Are you online, Mr. Zhang? Our negotiation is going on well. We have already agreed on prices, quantity and order. Don't you think we should have some ideas on packing now?

张先生，在吗?我们的谈判进展顺利。我们双方已经就价格，数量和订单方面达成一致。我们是否该谈谈包装方面的问题呢?

Seller: Glad to see you again, Mr. James. Do you have any suggestions on packing of our silk garments?

很高兴再次和你通话，詹姆斯先生。对于我们丝绸服装的包装您有什么建议吗?

Buyer: I think your silk garment is superb. The traditional hand-embroidered design is an irresistible appeal to us Americans. But do you mind if I give you any suggestions?

贵公司的丝绸质量上乘，上面的传统手工刺绣工艺深深吸引了我们美国人。但我有几点建议，可以谈一下吗?

Seller: Never mind. We appreciate any kind of suggestions or comments. They would be great help to our future work.

当然，我们感谢任何建议和意见，这对我们以后的工作大有好处。

Buyer: Well, there is no question of your garments. But have you ever thought of improving the packing of them?

你的服装没有问题，但你有没有想过在包装方面做些提升呢?

Seller: So great. It is grateful to get your sincere idea. Go on talking.

好极了，谢谢你中肯的意见，请继续说。

Buyer: As far as I'm concerned, packing is as important as the products themselves. Without good and attractive packing, the buyers just ignore your products or even refuse to have a look at them even if they are of best quality. Who knows what kind of product is wrapped inside with such a poor packing?

在我看来，包装和产品本身一样重要。如果没有好的吸引人的外包装，就算产品质量上乘，消费者也会对产品视而不见，甚至都懒得看上一眼。劣质的包装让人联想不到高质量的产品。

Seller: You sound really reasonable and convincing. Could you be more specific?

你说的很有道理，很有说服力。还能再具体一点吗?

Buyer: I find you have packed your garments in plain simple plastic poly-bags.

我发现你们只是用普通的塑料袋来包装产品。

Seller: Exactly. We have been using this kind of packing for many years. Does it have some disadvantages?

没错，我们已经用了好几年了。这有什么不好的吗?

Buyer: Yes, I think so. Packing should be improved day by day with time going. To make them more attractive, elegant and expensive, I suggest you use double-packing, for example, use an outer cardboard box with window display which can provide a look inside. The cardboard box should be designed with exquisite style to match the excellent embroidery of the garment. In one word, the packing should be tasteful and eye catching. Attractive packing promotes the sales.

我认为确实有一些不好的地方。产品包装应该随着时代的改变日益更新。为了让商品更具吸引力，更优雅，更有价值，我建议采用双层包装。比如说，外面可以用一个带孔的纸盒子包装，这样方便消费者看到里面的商品。这些纸盒要精心设计，和商品上的刺绣相搭配。总之，包装应该具有吸引力，能抓人眼球。有吸引力的包装能增加销售量。

Seller: That's really a great idea. I think our designers can improve the packing. Thanks for your valuable suggestion.

这主意真棒。我觉得我们的设计部门可以改进包装设计了。谢谢你的宝贵建议。

Buyer: It is also a consideration of our sales purpose of your products. Customer's needs are always our guidance.

这也是为了我们能多卖贵公司的产品。市场需求永远是我们的方向。

Seller: Exactly right. Your suggestions remind me of the importance of packing.

说的一点没错。你的建议让我想起了包装的重要性。

Buyer: What is it?

是什么呢?

Seller：I have a friend, who is a package maker for festival gifts. The products are moon cakes boxes and tea boxes.

我有个朋友是专做节日礼物包装的，他们生产月饼盒和茶盒。

Buyer: Very typical products. The advantages of these products package are more obvious in America.

很典型的一些产品。这些商品包装在美国的优势更加明显。

Seller: My friend told me secretly that 500g tea wrapped in a paper bag with a price of only RMB50.00 yuan will be sold with a price of nearly RMB400.00 packed in his elegant wooden box in a supermarket. This is the function of package!

我朋友私底下向我透露说，用纸袋包装的五百克茶叶售价50元，而用他们生产的木盒包装的同样茶叶在超市能卖到近400元。这就是包装的作用。

Buyer: It is really a good example of the importance of packing. Your silk garments are the same with tea!

这真是一个体现包装重要性的好例子。同理，你的产品也一样!

Seller：I see. I will consult with our designers soon to solve the urgent problem. I will send you pictures of sample package for your comments first.

我明白了。我马上和我们的设计部门沟通，解决这个燃眉之急。我会第一时间把包装样式图片发给你帮忙参考。

Buyer：I will also consult with our wholesalers again for further improvements of the packing then.

我也会和我们的批发商沟通，让他们改进包装。

Seller: Wonderful. In order to express our thanks to your precious suggestion, we promise to send freely ten sets of special silk garments to your family.

太棒了。为了感谢你给的宝贵建议，我们承诺免费送您家人十件商品。

Buyer: Oh, great. It seems I should often give you some suggestions.

噢，那太好了。看来我得经常给你们提建议了。

Seller: Haha, welcome!

哈哈，随时欢迎!

外贸交际英语情景对话：Talking about the Insurance 谈保险

Seller: Mr. Zhang? We made an appointment last time to have a discussion on insurance at 8:00 your time today. I'm here now.

张先生，在吗?我们上次约好八点讨论一下保险方面的事宜，我来了。

Buyer: Oh, I'm here waiting online for you now. You are always punctual. Of course we Chinese are always confidential too. Haha.

哦，我在线等着你呢。你每次都很准时。当然了，我们中国人也是讲信用的。哈哈。

Seller: I believe we will be surely successful in our cooperative business. We have so many points in common.

我相信我们的合作一定能成功。我们有太多共同点了。

Buyer: Successful business is based on equality and mutual benefits. There is a great demand of linseed oil in our market recently. We have received so many inquiries and orders these days. We are thinking of placing an additional order with you for 1,000MT linseed oil of the same grade at once if this order of 1,000MT linseed oil is satisfactory.

成功的合作是基于质量和共同利益之上的。最近我们市场亚麻籽油的需求量很大。这些天我们收到了很多询单和订单。如果我们对这次的1000吨油满意，我们打算再订1000吨同样的。

Seller: Wonderful! It seems we have to quicken the negotiation process. Shall I have your specific requirements?

那太好了!看来我们的谈判进程得很快。你们有什么特殊要求吗?

Buyer: Thanks. Our price is confirmed by CIF Qingdao. That means your side will buy the insurance and bear the insurance premium. That will spare us the trouble to go to our underwriters and saves us much time.

谢谢。我们的开价是不变的，按照青岛到岸价。也就是说保险费由贵方承担。这样我们就不用麻烦我们的保险商了，能省下不少时间。

Seller: You said it. Actually, it is our interest to insure the goods ourselves. Besides, our insurance company Royale Beige, formerly called AXA Belgium, can offer good services. It has agencies in particularly all the cities of the world. If any damage or loss occurs, you may file a claim with your local insurance agent within 60 days after the arrival of the goods. Of course, your claim should be supported by a survey report. Then Royale Beige will undertake to compensate you for the loss according to the risks insured.

言之有理。确实，对自己的产品投保对我们自己也有益。而且我们的保险公司Royale Beige(此前叫比利时安盛)提供的保险服务也很好，他们的办事处遍布世界各个城市。如果货物受到损害，您可以在收到货物后60日内向当地保险办事处索赔。当然，你们要有调查报告作为证据，这样Royale Beige就会根据投保情况对你们进行赔偿。

Buyer: You are so professional and acquainted. Wait, I copy these down.

你真专业，对这些了解得很清楚。等一下，我把这些复制一下。

Seller: So lovely you are.

你真可爱。

Buyer: It's OK now. Will you give us a premium rebate just as other underwriters do?

好了。你们会像别的保险公司那样给保险费回扣吗?

Seller: I'm afraid we are unable to comply with your request. The insurance rates offered by our underwriters run much lower than those in other directions.

这我们恐怕办不到。我们的投保公司的保险费率比别的公司都低。

Buyer: Well, in that case, I suppose we have to be content with what you can do. One more thing, you'll cover WPA and War Risks that are general clauses of marine insurance, won't you?

那样的话，我们只能听你们的了。还有一件事，单独海损赔偿和战争险都是海上保险的常有条款，你们也会包括的吧?

Seller: Well, we can cover all basic risks and additional risks as required so long as it is stipulated in the Ocean Marine Cargo Clauses of Royale Beige.

我们会包括所有基本的险种，除此以外，Royale Beige规定的一切海运保险条款也会包括在内。

Buyer: Then do you cover risks other than WPA and War Risks?

那除了单独海损赔偿和战争险以外还有别的吗?

Seller: Certainly. We can offer Risks of Leakage, Fresh and/or Rain Water Damage, Hook Damage, Breakage of Packing, Clashing, TPND and so forth.

当然了。我们还包含货物泄露险，雨水损坏险，钓损险，包装破裂险，碰损险以及偷窃提货不着险等等。

Buyer: I suppose they are classified under Extraneous Risks.

这些应该都是附加险吧。

Seller: Yes. PICC has almost the same insurance regulations.

没错。中国人民财产保险股份有限公司的条款和这也差不多。

Buyer: Another thing, I'd like to have the insurance covered at 120% of the invoice amount. Do you think that can be done?

还有一件事，保险能否按照发票的120%去做?

Seller: I think so. But please note that our insurance coverage is usually for 110% of the invoice value, not for 120%. Thus the extra premium should be born by the buyer.

可以。但是请注意，我们的保险范围一般都是发票面值110%，而不是120%。所以你们要承担那额外的附加保险费。

Buyer: I understand. So happy to talk with you.

我明白，这次谈话很愉快。

Seller: Does it mean you are leaving soon? How about complaints and claims?

你要下线了吗?申诉和索赔的事情怎么说?

Buyer: I'd suggest leaving this topic till tomorrow, as it's rather late now.

我们明天再谈这个吧，今天太晚了。

Seller: All right. Let's call it a day.

好吧，今天就到此为止。

现在英语已经渗透入各行各业，想要一份理想的工作，一定要学好英语。我在此献上常用的外贸英语，希望对大家有所帮助。

外贸交际英语情景对话：Talking about the Payment 谈付款方式

Buyer: How are you Mr. Wang? Glad to hear you again. We've settled the questions of price, quality and quantity. Now what about the terms of payment?

王先生，最近怎么样?很高兴再次和你通话。我们已经谈妥了价格，质量和数量的问题，该谈谈付款方式了吧?

SELLER: Morning, Mr. Smith. Thanks for calling me for payment negotiation.

早上好，史密斯先生。谢谢你为了这件事来电。

BUYER: Do you accept D/A or D/P?

承兑交单或付款交单的方式可以吗?

SELLER: Sorry. We only accept irrevocable Letter of Credit payable against shipping documents.

对不起，我们只接受不可撤销信用证的方式，见票付款。

BUYER: I see. But as you know, the Western market has been declining recently. Business is not easy as it used to be. As an old client of yours, I think we should enjoy your special treatment. I hope you would allow us to pay by D/A or D/P.

我明白。但你也知道，西方市场最近持续萎靡，生意不像之前那么好做了。我们也是贵公司的老主顾了，总该得到一点特殊对待吧。希望贵公司能同意以承兑交单或付款交单的方式付款。

SELLER: I understand your situation, Mr. Smith. As you pointed out, the Western economy is going down; the international financial market is not stable. To be on the safe side, we can't make exceptions.

我理解贵公司的处境，但你刚刚也说了，西方经济在逐步下滑;国际金融市场也处于不稳定的状态，为了安全起见，我们还是不能例外。

BUYER: It will increase our expenses to open the L/C and tie up our funds.

开信用证会增加我们的成本，这样我们的资金会更加紧张。

SELLER: Dear Mr. Smith, as one of our old customers, you know well that Chinese kites have enjoyed a good reputation in your market and will be selling well. The quick turnover will not only free your cost on L/C, but also benefit you a lot.

亲爱的史密斯先生，您作为我们的老主顾，应该很清楚我们中国的风筝质量在贵国市场上的声誉，肯定会畅销的。这不仅仅能缓解你开信用证的资金压力，也能大赚一笔呢。

BUYER: Your words sound OK, but we still feel that to pay by L/C is not reasonable, especially at present when the world market is inactive. In order to conclude this transaction, we both need to make some concessions. How about 50% by L/C, 50% by D/P? Otherwise we might turn to other suppliers.

你说的很有道理，但是我们还是觉得用信用证的方式付款不合理，尤其是在现在世界经济不活跃的情况下。为了谈成这笔生意，我们双方都需要做一些让步。一半用信用证一半用承兑怎么样?如果不行的话我们只能找别家了。

SELLER: Mr. Smith, as I said, we only accept L/C. Since you are our old customer and your order is quite large, how about 70% by L/C and 30% by D/P? This is not our normal practice. If you agree, we can make the deal. If not, I can't do anything else.

史密斯先生，我刚刚说过了，我们是非信用证不接受的。看在您是我们老主顾的份上，也看在您定了这么大量商品的份上，70%用信用证，30%用承兑汇票怎么样?我们这么做可算是例外了。如果你同意，那我们就成交，如果你不同意，那我也无能为力了。

BUYER: All right, I agree. Could you make sure that the goods will be delivered before May, 2012 so that they can catch up with the sales season before the Children's Day?

好吧，我同意。你方能否确定在2012年五月之前把货运到?这样我们就能赶上儿童节前夕的旺季了。

SELLER: In this case, you'd better open the L/C before the 10th of April since we need time to get the goods ready and book the shipping space. So I suggest stipulate the time of shipment as “within 15 days after the receipt of the L/C.” Furthermore, we'd like a confirmed irrevocable L/C at sight payable against documents.

这样的话，你最好在4月10日前把信用证开出来，因为我们需要时间准备商品和预定船只。所以我建议把装船期规定为“收到信用证后15日内”。此外，我们希望收到的是即期付款的不可撤销凭证。

BUYER: Another question. Can we make payment by L/C after sight?

还有个问题，我们能开见票后兑付的信用证吗?

SELLER: It looks that we have to make another concession. In consideration of our good relationship for years, we give you further special treatment for a L/C payment 30 days after sight.

那我们不得不再做一点让步了。考虑到我们多年的老交情，我们同意见票30天内兑付。

BUYER: Thanks a lot. We think we will have a successful transaction this time.

太感谢啦。我们这次合作肯定会成功的。

SELLER: We agree to your time L/C payment but it should be clear that the interest occurred should be borne by your side according to the interest rates on international monetary market. What do you think of it?

我们同意你所说的远期信用证付款，但是要说清楚的是，产生的利息应由你方根据国际货币市场的利率承担，这样可以吗?

BUYER: Agree. Thanks, Mr. Wang. We will try our best to open the L/C before 10th of April. How long should the L/C be valid?

可以，谢谢你，王先生。我们尽量在4月10日前把信用证开出来。信用证的有效期应该是多久?

SELLER: Since you are paying by a 30-day L/C, let's say the L/C expires 15 days after the 30-day duration is due, OK?

既然你是见票30日内兑付，那就兑付之日起15天内失效吧，可以吗?

Buyer: That'll be fine. We'll open the L/C according to your requirement within the designated time.

好。我们会在规定时间内按照你的要求把信用证开出来。

Seller: Thank you.

谢谢。

Buyer: By the way, Mr. Wang, could you tell me what documents you'll provide?

顺便问一下，你们会提供哪些票据?

Seller: Together with the draft, we'll send you a complete set of Bill of Lading, a Commercial Invoice, a Certificate of Quality, a Certificate of Quantity, Packing List, a Certificate of Origin, an Insurance Policy, a Shipping Advice. That's all.

除了合同之外，还有一整套的提货单，一张商业发票，一份品质认证书，一份数量证明书，装箱单，原产地证书，保单 和发货通知书。就这些。

Buyer: Thanks a lot. You have been most helpful.

太谢谢了。你可帮了大忙了。

外贸交际英语情景对话：Talking about the Shipment 谈运输方式

Seller: Is that Mr. Sang Lee? Are you online?

李桑先生，在吗?

Buyer: Nice to see you again, Mr. Zhang. I'm waiting for you here.

很高兴又见面了，张先生。我在线等着你呢。

Seller: Thanks. We have reached an agreement on the term of payment, what about shipment?

谢谢你。我们已经达成了付款方式上的一致，那我们的货运方式呢?

Buyer: That is what I want to confirm today.

这也是我今天想要确定的事情。

Seller: We are doing effort on this matter with local shipping companies. We have a confirmation of price based on CIF Pusan. We know we have the obligations to charter vessel and pay the freight.

我们正和当地的船运公司努力商谈。我们已经确定了釜山到岸价的价格。我知道我方有义务租赁船只和付运费。

Buyer: Clearly. Do you have any information? A rich season of garlic is coming. It's top important for you to effect the shipment earlier.

没错。你有什么消息要和我说吗?大蒜销售的旺季就要到了，你们越早发货越好。

SELLER: We'll do our utmost to deliver the goods at an earliest possible. But the shipment date depends on the L/C opening date reaching us. Please establish the L/C at sight ASAP Yes. The contract tells “Shipment: within 15 days after receiving the L/C at sight”. All are confirmed and I will contact our opening bank tomorrow. We promise to deliver the goods at once after receiving your payment.

我们会尽早发货。但是装船期取决于我们拿到信用证的开立期。请见票后尽快开立信用证。合同上说的是“装船期：收到信用证之日起十五日内”。一切都准备就绪，我明天就联系开证银行。我们承诺收到信用证就立马发货。

BUYER: Another point, we prefer a reefer container for a good temperature control and a good quality guarantee. Could you arrange for this kind of vessel?

还有一件事，希望能用冷藏集装箱，控制好温度，保证好质量。这你们能安排吗?

SELLER: Surely we can. But the price we reached is based on an ordinary vessel. You know reefer container is too expensive and the additional cost will be responsible by the buyer.

当然可以。但我们之前谈好的价格是普通运输船的价格。你也知道，冷藏集装箱价格昂贵，而且由买家来付额外的价格。

BUYER: That's a problem.

这是个问题。

SELLER: We suggest a half open vessel for air through during transportation. It's a nice choice for garlic product. China is so near to Korea. There is no problem.

我们建议用半开放式的运输船，这样在运输过程中就能保持空气流通。对大蒜这种商品来说这是不错的选择。中国离韩国也不远，应该没有问题。

BUYER: OK. I agree to use a half open vessel. But attention should be paid that we ordered 500MT of fresh white garlic in one lot. That is to be clear again “partial shipment not allowed”.

好，我同意。但请注意，我们订的500吨新鲜的白大蒜需要一次装运，不允许“分批装运”。

SELLER: As new orders keep coming in, we are afraid we have not enough stocks to meet your order then. We suggest you accept partial shipment in July and August 250MT each.

因为我们不断有新订单进来，恐怕我们没有足够的存储空间满足你的这个要求。建议你方接受七月和八月分别装运250吨。

BUYER: You know the price of garlic is changing so quickly due to a rich coming season. We have to receive the whole 500MT in one lot. Wish to do your utmost to fulfill the order.

你也知道，旺季要来了，大蒜的价格也在急剧变化。你们必须一次性给我们装运500吨。希望你们尽量满足我们的需求。

SELLER: OK. We will meet your order first to prepare and deliver in one lot in time.

好吧，我们会先满足你们的订单需求，准时为你们一次性装运。

BUYER: Thanks for your cooperation. I'm wondering if it is possible for you to effect shipment before the middle of June.

感谢贵方的合作。我想知道你方能否在六月中旬发货?

SELLER: Rather difficult for us to do. I think the shipment will be effected at the early July. That is the best we can do.

这有点难。可能最多能做到七月初发货。

BUYER: Too late. July is the selling season for this product in our market. If you manage to deliver the goods two or three weeks earlier, everything will be fine and we will be able to catch the selling season. Therefore, the goods must be shipped before June 20th.

那太晚了。七月已经是我们国内的销售旺季了。如果你能早发货两三个星期就好了，我们也能赶上旺季。所以，请务必在六月二十日之前发货。

SELLER; Well, I understand. We have signed many contracts recently. It is really beyond our power.

我理解。我们最近生意太多了，真的是无能为力。

Buyer: I sincerely hope that you will give our request special consideration.

我方真诚希望贵方能特别考虑我们的需求。

Seller: OK. We are old friends. We will try our best to arrange for you. We assure you that the shipment will be completed before the end of June if we receive your L/C in time.

好吧，我们也不是首次合作了。我们会尽量帮你安排的。如果我们能及时收到信用证，我保证在六月底完成装运。

Buyer: I appreciate what you have done for me. We're looking forward to receiving your advice of shipment as early as possible. Good luck.

感谢你为此做的努力。希望尽早收到贵方发货的通知。祝好。

Seller: Good luck. See you.

祝好，回见。