1. In order to adapt to the development of modern business management, the company established an automated office operational software unit, I am the project leader of this team/unit. Firstly, through survery and research, we were familiarised with the behaviours and needs of different staff in the company, which we used to create a project demand report; then according to the needs of the project, we decided on the project development timeframe, outline, implementation plan, monitoring, after implementation service and final product delivery. In the end we will finish our target within the predicted timeframe, hand over the products according to plan and make the project function properly.